The staff were very accomodating and stayed open late for us to check in after a night flight. The room was clean and fresh with enough powerpoints, places to hang clothes, linen, tea-making facilities and general amenities. Daily servicing was available. Quick walk (2 mins) to the Redland Bay RSL, and if you present your room key you get members prices. All in all a great stay. There is a laundry room downstairs with an iron and a microwave as well as washer and dryer.
My family and I booked 3 rooms at Bay Air on 9th April for a friends birthday nearby. I called to book over the phone and the gentleman I spoke to was absolutely lovely. They allowed us to check in early before we attended the birthday party and made us feel very welcome. The room was very clean and the premises well looked after. We checked out early the next morning and once again were greeted by the most delightful staff I have ever encountered. We don’t have much reason to be back in the area but if we ever need to go back we will be staying at Bay Air again for sure!
Nice and clean and the owners are lovely and helpful. Kids loved the pool and then a hot shower. Second time we have stayed at this motel for sporting trips and would happily book and stay there again.
I used this motel as a bride powder room for my wedding. The room was very clean and cozy. It had a big mirror and the bed was very comfortable. The bathroom was also very clean. In the morning before we leave, the owner found that I’m getting married and he actually gave me a ride to the venue. We would be very struggling fitting in the car with my massive wedding dress with bridesmaids so that was very helpful and felt very warm and welcomed! It’s super close to the ferry for Stradbroke island and also close to the Cleveland town. If you cross the road and can go to the beach. The best location and very affordable price. Very recommended.
We are a couple who stayed overnight at the Bay Air Motel. The room was clean with very comfortable bed and bed linen. The hosts were very welcoming and friendly. The property is in a great location close to local attractions and shopping.
You can hear everything and everyone. All last night drinkers and smokers outside my room. Then 6am every kid. People walking past the room. Showers rusty and squeaking pipes. I have many nights of this. I am going to buy ear plugs or I will lose it.
Kerry & Bronwyn have done a lovely job bringing the older style Motel a loving facelift. Very clean and comfortable. We enjoyed our stay and will definitely be back when we are next in Cleveland. Thanks again!
Clean and tidy rooms and customer service 110%! Owners went above and beyond to accommodate our needs very friendly and helpful service throughout our stay. Will stay again. Nice and close to the RSL.
We arrived Thursday evening and Kerry was just lovely!! Helpful, lovely conversation, and very welcoming! The room was perfect for our needs for 2 days. It was clean, tidy, the room didn't smell musty. The amenities were good. The kids enjoyed their swims each night. The laundry was easily accessible and the appliances worked perfectly. The location was close to the sports grounds we were attending each day and close to any shops we needed to visit. Overall we really enjoyed our stay and would recommend Bay Air to anyone (although if you aren't a fan of stairs, book ahead for a ground floor room 👍🏾)
I stayed in this motel after reviewing all options in Cleveland. The motel room was spotlessly clean and the bed comfy. There is a common area with laundry facilities, iron and microwaves. The location is great and right near the RSL. What made this the best stay was Kerry's hospitality! I was travelling alone and he made sure I was OK, even dropping me off to the station! Will always be the pick for Cleveland 🙂
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