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Cool Bananas Backpackers Lodge

Hostelworld.comUSD 43*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Cool Bananas Backpackers Lodge
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265 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Mission Beach, Australia
Reviewed 23 November 2015

Lovely little hostel, but one of the male members of staff I found extremely rude. He spoke to me like a child. As a paying customer I would expected to be spoken too in a better manner, all other members of staff were lovely. I feel his attitude ruined my stay at this hostel.

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Helpful?
1Thank Chaz007123
Reviewed 23 November 2015

Do not be swayed by the overall good rating of this hostel. The staff are incredibly rude and unhelpful. Yes, they do keep it clean, but compulsively so - to the point where you can even go into the kitchen or your room because they have to keep it spotless. The manager and his team are loud, abrasive and not...

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2Thank Fergus N
Brisbane, Australia
Reviewed 16 November 2015

The two male staff are extremely rude, I was spoken to like I was an idiot numerous times, with one guy saying `blah blah blah`as I spoke to him. They were not helpful AT ALL. When I went to Reception to ask for advise on a trip, I was ordered to go down the road to the information office, even...

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2Thank Lucy S
Reviewed 10 November 2015 via mobile

Cool Bananas is the cleanest hostel I have ever stayed in! It's a little annoying because many times common rooms of the hostel are closed for cleaning (they clean multiple times each day) but it's worth it because the place is always spotless. Also, the showers are INCREDIBLE! Very hot and really strong. The beds are nice and thick, very...

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Thank Jordan M
Reviewed 6 November 2015 via mobile

Please avoid this place. There is bed bug infestation at this location. The management/ staff got very offensive when I informed them of the infestation. I wasn't the only guest who had this issue. The couch in the common area has bedbugs crawling everywhere and they've managed to spread to the bedding. Once your belongings are infested there isn't much...

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3Thank Ra s
cool B, Duty Manager at Cool Bananas Backpackers Lodge, responded to this review

Thank you for your review, all criticisms are welcome :) Upon investigation, we discovered that unfortunately the was a small number of 'bed bug' type insects on one of the lounges. This was quickly remedied with insecticide and a good wash and vacuum and we have not had a problem since. The lounges are, in fact, thoroughly vacummed every day...

Reviewed 2 November 2015 via mobile

I stayed here as a stop over for one night and i am gutted that i had to get the coach the next day. I arrived around 7.30pm and had just missed the chef so walked to the shops and the only one open was the petrol station but the food was great! The next day we hired bikes and...

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Thank Pubfan101
Liverpool, United Kingdom
Reviewed 14 October 2015 via mobile

Lovely hostel great little set up... garden area, free shuttles, tv area, clean kitchen, rooms and bathrooms. But unfortunately let down by very very rude and unfriendly members of staff, not just one but 5 members of staff including some working for accommodation were very unhelpful and rude. On a few occassions made to feel stupid and very uncomfortable and...

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1Thank becw647
Reviewed 10 October 2015 via mobile

I book this hostel for two nights. This place is awesome. Very clean, and good showers. There are cheap surf lessons (20 dollars per lesson) and the vibe in the hostel is amazing. Everybody is friendly, relaxed and eats together. There is free coffee and tea in the kitchen. You definitely have to go to this hostel while traveling the...

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Thank Elisa B
Reviewed 24 September 2015 via mobile

I was really disappointed leaving Cool Bananas due to Steve, a member of staff, acting anti-Semitic towards me and the way the owners handled it. He was very negative from the minute he picked me up at the bus stop and when he found out where I came from he replied with 'oh you're a Jew' in a very negative...

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Helpful?
1Thank Geneve T
cool B, Duty Manager at Cool Bananas Backpackers Lodge, responded to this review

Thank you for your review, we're glad you (mostly) enjoyed your stay. Steve was asked to leave shortly after this incident, the Owners were aware that he had been causing some concern and he had received a number of warnings. Behaviour like this will not be tolerated at Cool Bananas, we want all our guests to feel safe and happy...

Reviewed 29 August 2015

i was here in the jun... so it was winter. i booked a 8 bed girls dorm.. but when i arrived i was in a 8 bed mixed dorm...i didn't want to complain because it was the end of my trip.. and it was just for a few nights. i wasn't really in the hostel anyway i was walking to...

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1Thank annemiek D

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Internet
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Cool Bananas Backpackers Lodge

Address: 2 Springs Rd | 1770, north of Bundaberg, Agnes Water, Queensland 4677, Australia
Region: Australia > Queensland > Agnes Water
Price Range: $29 - $59 (Based on Average Rates for a Standard Room)
Number of rooms: 76
Reservation Options:
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Also Known As:
Cool Bananas Backpackers Lodge Agnes Water, Queensland
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Questions & Answers

Questions? Get answers from Cool Bananas Backpackers Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay more than one night! room 10 has a view :D”
lozenga2014, 18 Nov 2016 | Read review
“All rooms are nice!!”
Alanaw359, 3 Mar 2015 | Read review
“I've stayed here several times, all the rooms are pretty spot on!”
chrisobyrne5, 4 Jan 2015 | Read review
“Eu fiquei no alojamento e estava perfeito para mim. Não sei se têm quartos privados”
rgsmaster, 29 Nov 2014 | Read review
“I booked an eight bed dorm - there was lots of room”
971rebeccap, 6 Oct 2014 | Read review
5 of 5
Hostelworld.com
USD 43* /night
View Deal
Booking.comUSD 43
Priceline
Agoda.com
*Disclaimer
Prices are for 1 room, 2 adults
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