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Hotel Don Juan Resort

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Traveller (389)
Room & Suite (258)
Dining (116)
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Overview
  • Excellent8%
  • Very good19%
  • Average25%
  • Poor17%
  • Terrible31%
Travellers talk about
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
4 Star Hotel
All hotel details
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Reviews (1,182)
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All reviewscleaned every daystaff at receptionevery mealhalf boardfootball
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1 - 5 of 237 reviews
Reviewed 4 days ago via mobile

The man at the reception when we arrived at 3am was very unfriendly and forgot to give us our all inclusive bands. This gave us a very negative first impression of the hotel. In the room there was no fridge or long mirror. The all...More

Thank Ellie B
Response from Don Juan H, Gerente at Hotel Don Juan ResortResponded yesterday

Dear Ellie, We regret to know that your experience with us was not pleasant as we would love. Don't doubt that we take very seriously all the comments and suggestions we recieve from our guests and we work day by day in order to keep...More

Reviewed 17 March 2018 via mobile

Stayed for a week half board. Although out of season so quiet found all the staff very helpful. A good selection of breakfast buffet style, same for evening with a different menu every night. Rooms are basic but very comfortable and clean with maid service...More

1  Thank Mark P
Response from Don Juan H, Dep. Atención al Cliente at Hotel Don Juan ResortResponded 29 March 2018

Dear Mark P, Thank you for taking your time to review Hotels Don Juan at TripAdvisor. We are very happy to know you enjoyed your stay and you were confortable. We hope see you again! Kindest regards.

Reviewed 14 March 2018

I have been there for a 2 weeks holidays, it has been mime second time at Gran Hotel Don Juan Resort and I fall in love when I saw all reform, rooms, restaurant, swiming pool, looby..... good job people; carry on!!!! Very good location ,...More

1  Thank Jos1975
Response from Don Juan H, Dep. Atención al Cliente at Hotel Don Juan ResortResponded 29 March 2018

Dear Jos1975, Thank you so much for your words about our hotel and for taking your time to review Hotel Don Juan at TripAdvisor. We are proud that you enjoyed and liked the new things we have. We hope see you for the third time!...More

Reviewed 24 October 2017

Room was large with two large double beds which was luxurious. Bathroom was clean but did not have too many frills which I expected from a four star. Staff were discreet and fairly friendly. I won this trip through wifi voyages, a french company. One...More

Thank 445clara
Reviewed 18 October 2017

The worst hotel I have ever been. It used to be the Don Juan Hotel. But the management split it in two. 'Upgrading' one half and letting the other half as it was. So 'Gran' and 'Palace' were added. And the price went up!!! I...More

2  Thank Dominique S
Response from Don Juan H, Dep. Atención al Cliente at Hotel Don Juan ResortResponded 23 October 2017

We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards

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Most Booked Properties in Lloret de Mar, Spain
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About
Amenities
Top amenities
Pool
Restaurant
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
USD 47 - USD 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Luxury Hotel in Lloret de Mar
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 47 - USD 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Luxury Hotel in Lloret de Mar
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (389)
Room & Suite (258)
Dining (116)
Pool & Beach (112)
Amenities (43)
Family and Play Areas (21)
Business Centre & Event Rooms (3)
Questions & Answers
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leahbrodie
31 January 2018|
Answer
Response from Marie J | Reviewed this property |
No cocktails wasn’t included just local beer spirits and wine they give you a wrist band and a drinks card 🍷🍺🍷
0
Votes
kirstymatchett
1 June 2017|
Answer
Response from Don Juan H | Property representative |
Good morning, we have a Suite Palace Deluxe rooms, the distribution of this rooms are: 1 double bed, 2 separate beds plus a sofa bed. The total capacity is: 4 adults + 2 children Best Regards
1
Vote
Google Translation
kirstymatchett
1 June 2017|
AnswerShow all 2 answers
Response from Don Juan H | Property representative |
Hello, the suites don't have kitchen. Best regards
0
Votes
Google Translation
Room Tips
"Book Superior rooms are excelent!!!!! good location and family hotel"
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"Choose the view over the second swimming pool which is much quiet."
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"I always ask for a high rise room so that I have a better view."
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"Choose a pool view, rooms at back have no view."
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