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Grand Mercure Changsha Downtown

Traveller (182)
Room & Suite (60)
Dining (10)
Overview
No.868 Wu Yi Avenue, Kaifu District, Changsha 410005 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
3 Feb.4 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)
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133 results
Traveller rating
55
40
27
8
3
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Time of year
LanguageEnglish
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55
40
27
8
3
Show reviews that mention
All reviews bread talk nice suite superior service storage space couple of nights the river great bed front office staff high speed train lobby bar metro station the ground floor hotel service business center shopping mall non smoking crown
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1 - 5 of 133 reviews
Reviewed 2 weeks ago via mobile

Positives... Got UG to nice suite..v cosy Location... But....not so poz.. A. No mobile precheckin came B. V slow checkin process (with no Q) and limited english reception gal C. No concierge or even baggage /door staff in attendance / visible on any of 3...More

Date of stay: January 2019
Thank asief2014
Reviewed 2 weeks ago

We didn't stay here but as Accor members, we thought we could dine at the hotel. Unfortunately, restaurants in the hotel were no longer in operation. The hotel only served breakfast. This is rather sad and unexpected.

Date of stay: December 2018
Thank TJX05
Reviewed 10 November 2018

Great bed (especially if you spent some days in Chinese hotels where normally the beds are hard) good (non smoking) room (1905) decent breakfast. busy street with local streetfood, huge mall under the ground just steps away from the hotel (where the metro is) Also...More

Date of stay: October 2018
Thank Pieter B
Reviewed 27 October 2018

Just finished a 3 night stay at this hotel and was left completely disappointed. I would avoid this hotel and would have checked out earlier would it not have been that this was the only Accor hotel nearby and I am re-qualifying for platinum status....More

Date of stay: October 2018
1  Thank Bobdh13
Response from GrangMercureChangsha, Manager at Grand Mercure Changsha DowntownResponded 30 October 2018

Dear Valued Guests, We want extend our sincerely apologize to you for your unpleasant staying experience at our hotel. As a hotel which established for 10 years already, our partial hard facilities and equipment become aging. For fix those problems, we start to re-decorate the...More

Reviewed 21 October 2018 via mobile

We stayed in Room 2104 three nights from 17.10.18. The staff were friendly and helpful particularly Rolf Zhao (赵明). He knew we went for a day tour. It was raining at the time when we returned. Before we arrived, he WeChat me he would come...More

Date of stay: October 2018
Thank lawyerSibu_Malaysia
Response from GrangMercureChangsha, Manager at Grand Mercure Changsha DowntownResponded 29 October 2018

Thank you for choosing Grand Mercure Changsha Downtown Hotel. your comments are very important and helpful to us. We will continue to provide high quality service to every guest. About the issue you have mentioned we are sincerely aplogize. We are looking forward to serving...More

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About
Description
Centrally located at Wuyi Square Station on Metro Line 1 and 2, Grand Mercure Changsha Downtown offers easy access to all corners of the city, including the railway station and high-speed railway station, with More all main shopping malls and entertainment zones within walking distance. The hotel offers 411 elegant guestrooms and suites, along with two restaurants, 16 meeting rooms, and a complete set of facilities to ensure business and leisure travelers alike enjoy a comfortable and relaxing stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Breakfast included
Hotel Style
Business
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Business
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
411
Price range
USD 61 - USD 97 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Changsha City Centre
Also Known As
Crowne Plaza Changsha
Location
China > Hunan > Changsha > Downtown / Railway Station / Wuyi Square
Hotel class
Hotel Style
Business
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
411
Price range
USD 61 - USD 97 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Changsha City Centre
Also Known As
Crowne Plaza Changsha
Location
China > Hunan > Changsha > Downtown / Railway Station / Wuyi Square
Photos
Traveller (182)
Room & Suite (60)
Dining (10)
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Questions & Answers
Ask a question
No_Fixed_Address
28 March 2016|
Answer
Response from tim7482016 | Reviewed this property |
Well, no I haven't but the room of the hotel is really old.
0
Votes
Smithpong A
23 July 2015|
Answer
Response from Gerline S | Reviewed this property |
Sorry, we just took a cab that is very cheap in the city.
0
Votes
Room Tips
"club floor opens September 2018"
JT61Hk
16 Jun. 2018
Read review
"Face south east"
tengkin
4 Nov. 2017
Read review
"There is some construction across the road but that is normal for China at the moment."
Bobby_Sole
8 Jun. 2017
Read review
"Higher floors for having a view"
MorrisVienna
8 Jun. 2016
Read review
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