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Sheraton Changsha Hotel

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Traveller (236)
Room & Suite (58)
Dining (8)
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Overview
  • Excellent59%
  • Very good35%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,629)
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All reviewsbreakfast buffetthe club loungechinese restaurantnice hotelroom servicef bbusiness tripwalking distancelobby bartrain ticketspizza hutthe hotel staffrooms are spaciouslocal cuisinewould stay againhunan provinceconvenient location
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21 - 25 of 130 reviews
Reviewed 9 May 2017

Decor is a bit old-fashioned but facility maintenance is good enough. Very convenient in public transportation. Haven't tried restaurants. Hotel front door is not easy to be found. Service box is thoughtful.More

Thank Paul D
Response from Sunnie_Ding, Manager at Sheraton Changsha HotelResponded 15 May 2017

Dear Paul D, Very glad and honored to get your positive comments on Tripadvisor! I am willing to know that you enjoyed your trip here at Sheraton Changsha Hotel, so pleasant that you like our hotel. We located in the CBD Changsha where is a...More

Reviewed 9 May 2017

This property is a centrally located top-flight business hotel with a touch of luxury. Rooms are spacious and bed very comfortable with state of the art pillows. There was an excellent lounge for SPG members with cocktails and nibbles served in the late afternoon. The...More

Thank Robbodobbo
Response from Sunnie_Ding, Manager at Sheraton Changsha HotelResponded 15 May 2017

Dear Robbodobbo, Thank you so much for your nice comments! We are so glad to know you had a memorable stay here with us. Thank you for mentioning our room, pillows, breakfast, executive lounge and staff, your positive words and recommendation makes us grateful. Wish...More

Reviewed 3 April 2017

Preface - I have 82 weeks on the ground in China and have stayed at maybe 3 dozen hotels across too many provinces and cities. This hotel may rate as the best hotel I have stayed at in all of China and certainly in Hunan...More

1  Thank Bruce K
Response from Sunnie_Ding, Manager at Sheraton Changsha HotelResponded 7 April 2017

Dear Bruce K, Thank you soooo much for your positive comments about everything of our hotel. We are so honored to get your nice feedback about our location, helpful staff, amenities and breakfast. We hope to have the pleasure of a return visit in the...More

Reviewed 2 April 2017 via mobile

Very helpful staff. The quality is up to Sheraton standard, clean and quiet. Perhaps this hotel provides the best CP value in Changsha. Everything about this hotel is good except that there is no Starbucks nor external restaurant nearby.More

Thank alago4
Response from Sunnie_Ding, Manager at Sheraton Changsha HotelResponded 7 April 2017

Dearest alago4, Thank you so much for your stay and nice comments about us! We are so glad to know that we met your expectation as a Sheraton brand hotel of Changsha. It is our pleasure to have provided you such a memorable stay. We...More

Reviewed 4 February 2017

great views, v convenient location but I was disappointed by the F&B in all respects; Italian resto' has a way to go matching food landing on the table with the menu descriptions as well as the standards one would expect from an Italian resto in...More

Thank asie f
Response from Sunnie_Ding, Manager at Sheraton Changsha HotelResponded 6 February 2017

Dearest asie f, Thank you for your review and constructive feedback which we use as an integral part of our ongoing drive for improvements. We are extremely disappointed to know of your subpar stay experience with us. Please accept our apologies. As it is important...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 116 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Changsha
#2 Business Hotel in Changsha
#100 Best Value Hotel in Changsha
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 116 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Changsha
#2 Business Hotel in Changsha
#100 Best Value Hotel in Changsha
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (236)
Room & Suite (58)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
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JT T
22 June 2017|
AnswerShow all 2 answers
Response from asie f | Reviewed this property |
surely just email the concierge/hotel reservations in advance as you would do with any hotel anywhere in the world!
0
Votes
Luisgtz
7 May 2017|
Answer
Response from Bruce K | Reviewed this property |
Yes, you need a converter if you plan to plug into the wall but I do believe there is a USB port by the desk so you can charge with a USB cord too.
0
Votes
Room Tips
"Check it out before booking"
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"Best hotel breakfast (and hotel restaurants over all) in Changsha!"
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"They put us on the SPG floor- they are high and sound proof. We always emphasize no smoking."
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"Choose room that are not facing the main road to enjoy quietness."
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