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This was a last minute booking for me and it was great they could fit me in.
Staff were very pleasant and helpful at reception.
It was late when I arrived so I had a quick shower and down to the bar, where I had...More
Response from graceqiu2017, General Manager at Sheraton Changsha HotelResponded 28 August 2017
Thank you so much for choosing Sheraton Changsha and taking time to share your recent stay experience with us. We appreciate your valued comments and also glad to know that you enjoyed a personalized service from our front desk staff, it’s something we...More
I am often in this hotel for work and it is always a great service. Sherry is the best person that takes care of my needs at the club lounge. Very nice staff, always ready to help.
Also Gym, Swimming pool and all amenities are...More
Thank marwan m
Response from graceqiu2017, General Manager at Sheraton Changsha HotelResponded 11 August 2017
It's so nice of you to provide us so positive comments about Sheraton Changsha for your stay experience. We are very glad to know that you had a comfortale stay here with our staff. It is our pleasure to have provided you such...More
Its strength is its central location considering the Changsha traffic. The hotel is slightly dated but functional. Service was good and has room for improvement. Food in both its Chinese restaurant and cafe was only acceptable. The evening cocktail at the club lounge was quite...More
1 Thank Xexplorer
Management response:Responded 31 July 2017
Thank you for your review and constructive feedback which we use as an integral part of our ongoing drive for improvements.
We located in CBD Changsha which is very convenient to reach all commercial districts. Also we appreciate to receive your positive words...More
Best service by front desk staff ever. Left my luggage in a cab and the hotel manage to track the taxi down and got my luggage back. Was pre-upgraded to a deluxe suite as part of my platinum upgrade and the room was very comfortable....More
Management response:Responded 28 July 2017
Dearest Jeremy H,
Thank you very much for taking the time to share your review from your recent stay with us. I'm so glad and honored to get your positive comments on Tripadvisor.
Very happy you enjoyed your stay with us and that the facilities...More
Spent 2 nights here on a business trip. Room is spacious and clean. Staff members are efficient and responsive. They have a nice Business Centre too. They have both smoking and non smoking floors, so better to set out your preference upfront.More
Thank A C
Management response:Responded 23 June 2017
Dearest A C,
Very honored and delighted to get your positive comments on Tripadvisor,and we are so glad to know you had a memorable stay here with us.Thank you for mentioning our room and staff,your recognized makes us grateful.
We located in the CBD Changsha...More