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Quality Inn Roanoke Rapids

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Traveller (67)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent51%
  • Very good23%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Reviews (244)
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243 results
Traveller rating
118
58
35
18
14
Traveller type
Time of year
LanguageEnglish
118
58
35
18
14
Show reviews that mention
All reviewsroom was cleanfront deskhotel is in a great locationthe ground floorwafflescracker barrelgreat customer servicegreat roomwent out of her waycomfortable stayrecommend this hotelthe young ladyrefrigerator and microwavea great staybreakfast staffhot breakfastparking lot
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1 - 5 of 243 reviews
Reviewed 5 days ago

It mystifies me how anyone can give this run down, dirty, noisy motel more than one star. Paper thin walls left me listening to conversations and partying from both sides of the room until the wee hours of the morning. Room was supposed to be...More

Thank Snowrider409
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded yesterday

Good morning Snowrider409. I would like to apologize on behalf of our entire team for the issues you had with your room. I have briefed our housekeeping and maintenance staff on the problems that occurred during your stay and the problems are being resolved. I...More

Reviewed 6 days ago

I checked in and needed to be downstairs. Even though the hotel was booked they accomadated me. The room that I was given had a water leak.. We stayed in the room even thought the floor was wet because we did not want to got...More

Thank Willie J
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded yesterday

Good Morning! Thank you Willie J for your positive review regarding our hotel. We are so glad you enjoyed your stay. We strive to make each and every guest feel as if they are home away from home during there stay. I try to treat...More

Reviewed 1 week ago

Assigned to room 143, end room. Walked in and could not stand the smell. It was nauseating. Room was FILTHY......toothpaste in sink, hair in bathroom.....disgusting. We requested a room change. Changed to room 237 at top of stairs....no elevator. Room at least smelled better, however...More

Thank Galehum
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded yesterday

Good morning Galehum. As general manger of the hotel I want to personally apologize for your stay. I have shared this review with the housekeeping team and supervisor and we are glad you expressed your concerns. We are taking care of the problem and hope...More

Reviewed 1 week ago

This hotel room was deplorable! If it wasn’t so late at night I would have chosen to leave. The other hotels in the area had no vacancy. There was no cover on switch plate in bathroom, the rug had all stains on it, the chairs...More

Thank Raymond C
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 1 week ago

Good Morning Raymond C. Thank you so much for your review of our property! Our entire team makes the guest's experience A TOP priority and I apologize that did not happen during your stay. Ill be glad to converse with you about any issues you...More

Reviewed 2 weeks ago via mobile

Stayed here Sunday to Friday every week for 3 months. Keri was the main person I dealt with and customer service from her was outstanding. When Keri took vacation the other staff I dealt with was very accommodating as well. Great place to stay. Awesome...More

Thank AJ D
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 2 weeks ago

Good Morning AJ D Thanks for taking the time out to do a survey and report feedback to us. Kerri goes above and beyond and it shows. We appreciate your loyalty. Safe Travels!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 80 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 80 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (67)
Room & Suite (21)
Dining (5)
Pool & Beach (3)
Questions & Answers
Ask a question
Ryan A
29 May 2017|
AnswerShow all 4 answers
Response from qirrgm | Property representative |
I apologize I am just seeing your question but it is $15 for your pet/pets.
1
Vote
Ann S
I would like to know why I was charged for two nights when I only stayed for one night on 8/31/2013. I happened to go through my old statements and noticed the error. I called your hotel to let them know of the error. I gave my name and the last four digits of my credit card number. After checking, I was told that there was no record of my having been there. My credit card statement has a credit for 101.69 on 9/01/2103, then a charge for 101.69 for 9/01/2013, another charge for 101.69 on 9/01/2013 all with arrival date of 8/31/2013 and a checkout date of 9/01/2013. Then another charge for 101.69 with arrival date of 9/1/2013 with check out at 9/2/2013. My credit card statements have me getting gas in Va and reaching my destination in Maryland in the latter part of the day on 9/1/2013 and residing there for several days thereafter. I requesting my overcharge of 101.69 dollars. Also, the first room we were given the key would not work, So our room was changed at the front desk to another room. Jacqueline Stevens 386-446-5060
27 December 2014|
Answer
Response from beastlycold | Reviewed this property |
I don't know the answer, but appreciate the heads' up because we recently stayed here and had to switch rooms due to a toilet issue. I will be on the lookout for double-billing.
0
Votes
Room Tips
"Try not to wait until late to stop."
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"Expect a great Stay."
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"Inexpensive place to sleep along I-95"
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"stay away form the 1-95 side and don't use the A"C unit"
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