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Residence Inn Raleigh Midtown

Residence InnUSD 116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Residence Inn Raleigh Midtown
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236 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Reviewed 25 December 2016 via mobile

I am standing in the lobby of Residence Inn on navaho Drive in Raleigh and the front desk person Donnell (female) is giving me attitude because I'm not happy my room is flooding from room above. Who hired her and how long will shebe employed. You have a responsibiity as person on staff to handle situation without further annoying the...

Thank Pissedornot
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for being our guest and for taking the time to share your experience. I am deeply sorry our staff was not as responsive as they should have been to address your specific concerns. I am also disappointed at the lack of empathy and hospitality shown to you during a difficult situation. It is always our standard to immediately...

Centreville, Virginia
Reviewed 22 December 2016

this hotel was picked to stay at for a soccer tournament in the area. While I thought the hotel was nice and it was clean and met our needs, I wouldn't recommend it for a group or team stay. While the small building/condo-style building were nice, it was not the best place for a team to stay since the players...

Thank Regina S
ManagerX1, Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you so much for staying at Residence Inn Raleigh Midtown and for your valuable feedback. We are pleased you had an overall great stay and loved your spotless room. We appreciate your observations and hope to welcome you back whenever your travel brings you back in this area. Thank you for your time, Jason Hayes, General Manager

Davie, Florida
Reviewed 5 December 2016

Let me first say that the staff was very friendly and helpful. This however does not make up for the poor condition this hotel is in. My room was quite musty smelling. The carpet was tattered and the furniture was pretty banged up. I would never stay here again. The location is quite convenient, but there are other properties in...

Thank Elizabeth L
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Dear Elizabeth, thank you for being our guest and for taking the time to review our property. It’s always great to hear how well our staff treated a guest and that our location was pleasing for your travel plans. I am however very sorry that your overall experience did not meet your expectations. Your comments help us identify areas that...

Durants Neck, North Carolina
Reviewed 22 November 2016

Very good location close to Duke Raleigh Hospital. Room was clean and very spacious, There was a full kitchen, living area with couch and easy chair and TV. The bedroom area (adjacent to living area) was large enough to walk on either side of bed comfortably. However, the bed was adjacent to the sink/vanity area which had no door to...

Thank trflyer
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for being our guest and for the nice review. We are so happy our location met your travel needs. Our team is dedicated to your total comfort, and reviews like yours make it all worthwhile. We invite you to stay with us again the next time you visit Raleigh. Thank you for your time, Jason Hayes General Manager

Southport, North Carolina
Reviewed 11 November 2016

This Residence Inn is a somewhat outdated and appears to have had a previous life as a small apartment or condo complex. Some rooms are in poor shape with chipped paint, worn and stained carpeting (most likely from the pet-friendly policy) and poor grouting in the bathrooms. Other rooms have been nicely spruced up with fresh paint, new carpet and...

1Thank Dan B
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for being our valued guest and for providing a detailed review for fellow travelers. We are thrilled to know you enjoyed your stay overall but we apologize for not fully meeting your expectations regarding the rooms. Your comments are an excellent tool for us to focus on specific areas as well as letting us know what we are...

Charlotte, North Carolina
Reviewed 27 October 2016 via mobile

This hotel has not had an update in a very very long time. The furniture was old the Bed and mattress was old the curtains had holes in it. I used some of my points for this hotel. The bed was too old to be comfortable. It was clean . The people were nice. The furniture was frayed. There were...

Thank ipfwprof
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for being a recent guest of our hotel and for sharing your thoughts. We are glad you enjoyed our friendly staff and cleanliness but we apologize for the condition of the furnishings. Guest feedback is the single best tool to help us focus on improving and we appreciate your keen observations. We hope you will return for an...

Concord, North Carolina
Reviewed 18 October 2016

I am a Marriott Girl all the way but I will not stay at this property again. It reminds me of a 2 level apartment complex with multiple and separate buildings. All of the rooms had outside entrances and you had to use sidewalks between buildings to get to your room. It just did not feel safe to me traveling...

Thank sucoki
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for being our guest and for taking the time to review your recent stay with us. I'm sorry you were unhappy with the layout of our hotel. While the older style of our property does present some challenges, we strive to make up for it in exceptional service and cleanliness. Again, thank you so much for being our...

Dallas, Texas
Reviewed 22 September 2016 via mobile

I have never experienced such a disgusting hotel. My first room had fleas which I noticed my second night on my sheets. I changed rooms and the next had roaches. Never staying at this Marriott property. You are better off renting a car and sleeping in it!

1Thank ramflux
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

We are sorry we failed to provide you the clean and comfortable suite you expected when you selected our hotel for your lodging needs. What you encountered should not have happened as we have regular treatments from a professional service to ward off the type of unwanted visitors you mentioned. Thank you for bringing this to our attention. We have...

Richmond, Virginia
Reviewed 18 September 2016 via mobile

We were attending a concert at Red Hat Amphitheater in Raleigh so we made reservations here. We were unfamiliar with the area so we chose this hotel. Big mistake. When we checked in we were told we had to sign the no party policy. We we're also told there was a $250 deposit. Wow are we at the Renaissance? We...

1Thank Qn4lyf
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for taking the time to review our property. I am very sorry for the unwelcome visitors in your guest room. I am happy to hear you let us know while you were still in house and that our staff was empathetic to your situation and handled the matter immediately. We have also alerted our pest control contract of...

Spring Mills, Pennsylvania
Reviewed 13 September 2016

We are looking for a "home away from home" for the next five years to visit our kid at NC State. We tried this hotel last weekend. The exterior needs some updating and a good paint contractor. The walkways double as drainage areas in thunderstorms and the landscaping could use a face lift. The items lacking on the exterior were...

Thank Checkmate75
ManagerX1, Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for choosing the Residence Inn Raleigh Midtown for your visit to the area. It is so nice to read how much liked your room as well as the extra living space and that you appreciated the many in-room amenities and conveniences we provide. Our goal is to provide you the most comfortable stay so it’s especially nice to...

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Room/Suite (28)
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Dining (3)
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Room/Suite (26)
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Dining (3)
Business Centre/Function Rooms (1)
Bathroom (4)
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Other (11)
11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Raleigh Midtown

Address: 1000 Navaho Dr, Raleigh, NC 27609-7311
Region: United States > North Carolina > Raleigh
Price Range: $132 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Raleigh Midtown 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Raleigh Hotel Raleigh
Raleigh Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Raleigh Midtown staff and other travellers.
5 questions
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Wilmington, Delaware
12 days ago
Hephzibah, Georgia

See all questions (5)

Questions? Get answers from Residence Inn Raleigh Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's quieter away from the pool/court.”
X6207TJsarahd, 23 Apr 2017 | Read review
“Ask for a room on the 2nd floor (2 story building)”
  • View from living area to bedroom area
  • View of Vanity area, toilet and shower through door to the right. Bed area is behind camera.
  • Kitchen & dining area
trflyer, 21 Nov 2016 | Read review
“Stay in middle or front buildings. No elevators for 2nd floor suites.”
DanB67, 10 Nov 2016 | Read review
“Don't stay at the back of the complex as it backs right up against the interstate.”
Wheaties, 17 Aug 2016 | Read review
“Stay near the front or side buildings for easy access parking.”
Annabella44, 17 Aug 2016 | Read review
5 of 5
Residence Inn
USD 116* /night
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