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Regency Suites

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98 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Plymouth, North Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 February 2015

I booked this hotel with another website, and SO wish I had consulted trip advisor first. This place is TERRIBLE! The whole place is in a state of disrepair and the rooms were even worse. We were in a "suite," there were holes on the duvet, bleach stains on the blankets, dust and dirt all over, carpet looked like it... More 

Helpful?
4 Thank Laura O
Greenville
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 November 2014

REGENCY SUITES NORTH 4400 Capitol Blvd Raleigh, NC 27604 Stay away!! This has to be one of the worst hotels I have ever been too. We were in town for a soccer tournament and the hotel was pre-booked for us by the tournament travel agency. The hotel was disgusting and with questionable cleanliness. We could not get out of our... More 

Helpful?
2 Thank Jefferson J
Richmond, Virginia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 October 2014

This place smelled so badly! Every inch of it reeked of cigarette smoke, although I had to sign a disclaimer saying I would not smoke in the hotel, as it was "non-smoking". There was not a single trash can in the room. What was with that? Where should I leave my trash? Outlets were hard to come by. Decor was... More 

Helpful?
1 Thank Tosha K
Washington DC, District of Columbia
1 review
Reviewed 28 October 2014

This is my second stay as I recently stayed at this hotel for two nights. The hospitality was great, however, there is no control of guest smoking in what is suppose to be a Non-smoking Hotel. The place reeked heavily with smoke, the hallways were hot, and the alarms went of periodically throughout the night. Checkin time is 3:00 pm... More 

Helpful?
Thank Darias S
Mountain View, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2014

Just don't do it. Do not, I repeat, do NOT check into this hotel unless you are looking for a place to break all of the posted policies. Seriously, if you are in the mood to get away with something... strange, I'd say this is the place to go. Now, for me and my significant other, we were looking for... More 

Helpful?
4 Thank AlwaysHonestyPolicy
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2014 via mobile

I stayed here for two nights while getting my new apartment in order. It was a decent price and I was able to check in late at night. This isn't the nicest part of town, bot not a war zone. The room was clean and big. I wasn' charged for my dog's stay at the hotel. The staff was helpful,... More 

Helpful?
Thank crjohnsen
Kannapolis, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2014

This place reeked of cigarette smoke as we walked in the door despite a 100% smoke free hotel sign. We paid an extra $25 a night to have our small dog stay with us and were stuck in the "pet wing." We were given a room that absolutely reeked of cigarette smoke as if the last person to stay there... More 

Helpful?
2 Thank Sakina1987
Phoenix, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 September 2014

When my wife and I arrived, the outside of the hotel looked as if it were back in the 1940's. Upon entering the hotel, it had a faint smell of smoke (cigarette). We approached the front desk to check in. We showed our ID's along with our confirmation papers (we made reservations 2 weeks in advance.) and credit card. The... More 

Helpful?
2 Thank ArizonaBiker
Wilmington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2014

Our reservation was made in January to what was the Comfort Suites. Upon arriving we found out it was now Regency Suites. The hotel is very dated. Breakfast just pass. The sauasge was white the eggs looked fake and the biscuits were hard. The waffle maker was so gross and it did not seem like the attendant could keep it... More 

Helpful?
1 Thank Courtney D
parekhp, Director of Sales at Regency Suites, responded to this review

To whom it may concern: I'm sorry to hear your experience was not the greatest. We changed our name in May in preparation to join another brand. During this transition renovations are being done. This will includes breakfast. That is really the only thing you mentioned in your review but we are working on every aspect of the property. I... More 

Shelby, North Carolina
2 reviews
Reviewed 2 August 2014

This is absolutely the WORST hotel I have ever stayed in. We were late arriving to the hotel but I was able to check in at 11:30 p.m. The first thing I noticed upon checking in was that the side entrances did not work with my key as they were supposed to. One of the doors had giant cracked windows... More 

Helpful?
Thank Libby S
parekhp, Director of Sales at Regency Suites, responded to this review

To whom it may concern: Let me first apologize for your experience at our hotel. Every guest stay is supposed to be a pleasant one. I read your review thoroughly to make sure I checked every issues you've mentioned. First I checked all the side entrances and they all worked but one that needed batteries. The entrance with the cracked... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Regency Suites is perfectly located between downtown and Wake forest . This beautiful, all-suite Raleigh, NC hotel is minutes from area attractions, like PNC Arena, Saint Augustine's College, North Carolina State University, the Progress Energy Center Performing Arts, Shaw University and Peace College.Additional points of interest located just a short drive from the hotel include: Triangle Town Center Mall WRAL Soccer Center Carter - Finley Stadium J S Dorton Arena Paul Derr Track Field of Dream Center Raleigh - Durham international airport Several restaurants are within 1 mile of the hotel: Olive Garden Barbeque Lodge Lee's Kitchen Carrabba's Italian Grill Red Lobster Las Margaritas Crazy Fire Mangolian Grill and Sushi Sawasdee Thai Restaurant Taj Mahal Indian Restaurantand additionally there are lots of fast food places in surrounding. ... more   less 

Additional Information about Regency Suites

Address: 4400 Capital Boulevard, Raleigh, NC 27604 (Formerly Comfort Suites North Raleigh)
Region: United States > North Carolina > Raleigh
Price Range: $108 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Regency Suites 2.5*
Number of rooms: 114
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Also Known As:
Comfort Suites Raleigh
Raleigh Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Regency Suites staff and other travellers.
1 question
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Questions? Get answers from Regency Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here.”
 of 5 bubbles melissam969, 25 Apr 2016 | Read review
“rooms with a swimming pool view”
 of 5 bubbles Dishank2013, 15 Feb 2016 | Read review
“Room 114 was great!”
 of 5 bubbles KandPJ, 21 Jul 2015 | Read review
“do not stay here”
 of 5 bubbles JStout1970, 1 Jun 2015 | Read review
“Pick a different hotel!”
 of 5 bubbles davidrV7358SU, 29 May 2015 | Read review
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