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Sheraton Raleigh Hotel

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#45 of 81 Hotels in Raleigh
GreenLeadersSilver level
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Sheraton Raleigh Hotel
Sheraton Raleigh Hotel
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587 Reviews from our TripAdvisor Community

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Showing 578: English reviews
US
Reviewed 22 March 2015

I'll start by saying that we booked on hotwire and paid less that $100 for the night including taxes. If we'd had paid full price $249, I would have though it was a rip off. This hotel is in a great location, the service was very nice. The room was decent ; a little tired, the hallways were musty and...

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Helpful?
Thank travelincritic
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide the Sheraton Raleigh Hotel with valuable feedback. We are delighted to read that you enjoyed our central location in Downtown Raleigh as well as the service that was received. We appreciate all the comments in regards to the status of the guest rooms. Please be assured that we are sharing your comments...

Indian Trail, North Carolina
Reviewed 19 March 2015

I'll go ahead and get the one "negative" out of the way. When you pull up to the hotel on Salisbury street you park in a semi-circle drive way and enter the hotel on the bottom floor. There is no clear signage telling you that check in is upstairs. I ended up having to call the front desk to find...

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Helpful?
Thank Megan_Masters
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback! We are delighted to read that your recent stay at the Sheraton Raleigh Hotel, exceeded expectations, resulting in a memorable experience. We are also elated to read that our warm and welcoming associates were able to go above and beyond to upgrade you due to your exceptional loyalty...

Atlanta, Georgia
Reviewed 16 March 2015

I stayed at this hotel for upwards of 20 nights between November 2014 and January 2015. I must say that the staff is very accommodating and does a great job of making you feel welcome especially for SPG members. The location is also ideal for downtown Raleigh. Unfortunately, the hotel just isn't kept up well. Even the 'upgraded rooms' have...

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Helpful?
1Thank Khethiwe C
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to read that our warm and welcoming associates, as well as our proximity in Downtown Raleigh have resonated in memorable stays. We appreciate the feedback regarding guest rooms, and your comments will be shared with proper management. We look forward to welcoming you back in...

Brooklyn, New York
Reviewed 16 March 2015

There's nothing particular special about this hotel itself. The downtown location is good, near to a number of good restaurants and the commercial district of Raleigh. Some of the little things were annoying: long waits for the elevator, and poor wayfinding about how to find the lobby and other facilities. It would be a decent place to stay on business...

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Helpful?
Thank Bragnelli
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with appreciated feedback. We are delighted to read that you enjoyed our location in Downtown Raleigh as well as our convenience to numerous restaurants and local amenities. We are disappointed to read that there aspects of your stay that did not exceed expectations. Please be assured that we are sharing your...

Onancock, Virginia
Reviewed 12 March 2015

This hotel is in a very convenient location in Downtown Raleigh. I was working a sporting event at the Convention Center which is right across the street. It is also in the center of town with many restaurants and shops located nearby. The lobby and restaurant were really nice and the rooms were clean and comfortable. I especially liked that...

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Helpful?
Thank Lori C
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to read that our warm and welcoming associates as well as our guest rooms resulted in a memorable experience at the Sheraton Raleigh Hotel. We would also like to thank you for the comments regarding our ice machines. We will be forwarding this message to...

Washington DC, District of Columbia
Reviewed 6 March 2015

On my first visit to Raleigh in several years, I enjoyed the opportunity to stay at the Sheraton. This downtown location provided easy access to many amenities, including a summer farmers market at mid day. It has a bright and sunny location and we enjoyed the terrace off of our meeting room. A very pleasant location to hold a small...

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Helpful?
Thank Gerrit B
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with delightful feedback. We are thrilled to read that the Sheraton Raleigh Hotel provided a warm and welcoming environment during your most recent stay. We are proud to read that our local amenities as well as meeting spaces exceeded expectations, resulting in an overall enjoyable stay!

Waxhaw, North Carolina
Reviewed 5 March 2015

I stayed here this week for business trip and the Sheraton uptown is a nice hotel but the room are dated and while the hotel lobby and the large scale of the hotel is really nice, the rooms are actually just ordinary rooms that are not truly worth the costs. They are higher priced due to location and the fact...

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Thank RRC413
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that overall you enjoyed your stay during your most recent trip to Raleigh. Please be assured that we are sharing your comments regarding guest room status with proper management in hopes to make improvements during your next trip.

Reviewed 22 February 2015 via mobile

We were in town for our daughter's cheer competition at the adjacent convention center. The room was clean, modern and comfortable. The front desk staff was extremely polite and helpful with our arrival and departure. While the hotel was very crowded the hotel staff went out of their way to make us feel welcome and comfortable during our stay. The...

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Thank Nick L
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that your stay at the Sheraton Raleigh was comfortable, and that your family was able to enjoy your daughter’s cheerleading competition. We also appreciate the comments regarding our front desk staff. We take wonderful pride in our warm and welcoming associates, and we...

Cold Spring, Kentucky
Reviewed 15 February 2015 via mobile

First let me say that the service was excellent; impressed. My mediocre review is the result of a expectations created by the price of the stay and a room that I felt was not worthy of the price range. The room itself was slightly better than average; the price, higher than necessary. The hotel is right in the center of...

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1Thank NKyKS
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that the service received was excellent and created a warm and welcoming environment. We are disappointed to read that the guest room you stayed in did not exceed your expectations. Please be assured that we are sharing all comments with proper management, and...

Conway, Arkansas
Reviewed 6 February 2015

Room was clean and the service was great. The sheets on the bed were a little rough and one of my besst pet peeves is when a hotel uses the cheapest kleenxes. I know that is a small detial but when you travel a lot sometimes the details matter. There is a lot of construction going on downtown right now...

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Helpful?
Thank KLG1414
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your most recent stay at the Sheraton Raleigh Hotel. We are delighted to read that our guest rooms, as well as our warm and welcoming associates created an environment that warranted a memorable stay. We look forward to welcoming you back during your next trip to Raleigh,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Raleigh Hotel is near Raleigh Convention Center, Progress Energy Center for the Performing Arts, and the state capitol. Our hotel has 5,000 sq ft of space for weddings, meetings, and events. ... more   less 

Additional Information about Sheraton Raleigh Hotel

Address: 421 S Salisbury St, Raleigh, NC 27601-1730
Region: United States > North Carolina > Raleigh
Price Range: $208 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Raleigh Hotel 3.5*
Number of rooms: 353
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity and Starwood so you can book your Sheraton Raleigh Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Raleigh
Raleigh Sheraton
Hotel Style:
#3 Green Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Raleigh Hotel staff and other travellers.
5 questions
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North Wilkesboro, North Carolina
6 months ago
Palm Springs, California
DURHAM

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Questions? Get answers from Sheraton Raleigh Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors great view located facing Fayetteville St.”
 of 5 bubbles wakiav, 2 Jan 2017 | Read review
“lounge floor the best”
 of 5 bubbles stegeddy, 9 Nov 2016 | Read review
“All room s renovated so the higher rooms have the better city views”
 of 5 bubbles 622waynet, 7 Nov 2016 | Read review
“There is a sign that asks people to be quiet between certain hours. Even on the 17th floor, in my room, I could hear loud, unruly children.”
 of 5 bubbles 709peggyt, 13 Oct 2016 | Read review
“Try to get room furthest from elevators, end units are best, but wifi will suffer.”
 of 5 bubbles mainstreetservices, 4 Oct 2016 | Read review
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