We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Raleigh Hotel

Show Prices
#45 of 83 Hotels in Raleigh
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

583 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Raleigh Hotel
See the most recent reviews
Showing 574: English reviews
Onancock, Virginia
Reviewed 12 March 2015

This hotel is in a very convenient location in Downtown Raleigh. I was working a sporting event at the Convention Center which is right across the street. It is also in the center of town with many restaurants and shops located nearby. The lobby and restaurant were really nice and the rooms were clean and comfortable. I especially liked that...

 Report
Helpful?
Thank Lori C
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to read that our warm and welcoming associates as well as our guest rooms resulted in a memorable experience at the Sheraton Raleigh Hotel. We would also like to thank you for the comments regarding our ice machines. We will be forwarding this message to...

Washington DC, District of Columbia
Reviewed 6 March 2015

On my first visit to Raleigh in several years, I enjoyed the opportunity to stay at the Sheraton. This downtown location provided easy access to many amenities, including a summer farmers market at mid day. It has a bright and sunny location and we enjoyed the terrace off of our meeting room. A very pleasant location to hold a small...

 Report
Helpful?
Thank Gerrit B
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with delightful feedback. We are thrilled to read that the Sheraton Raleigh Hotel provided a warm and welcoming environment during your most recent stay. We are proud to read that our local amenities as well as meeting spaces exceeded expectations, resulting in an overall enjoyable stay!

Waxhaw, North Carolina
Reviewed 5 March 2015

I stayed here this week for business trip and the Sheraton uptown is a nice hotel but the room are dated and while the hotel lobby and the large scale of the hotel is really nice, the rooms are actually just ordinary rooms that are not truly worth the costs. They are higher priced due to location and the fact...

 Report
Helpful?
Thank RRC413
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that overall you enjoyed your stay during your most recent trip to Raleigh. Please be assured that we are sharing your comments regarding guest room status with proper management in hopes to make improvements during your next trip.

Reviewed 22 February 2015 via mobile

We were in town for our daughter's cheer competition at the adjacent convention center. The room was clean, modern and comfortable. The front desk staff was extremely polite and helpful with our arrival and departure. While the hotel was very crowded the hotel staff went out of their way to make us feel welcome and comfortable during our stay. The...

 Report
Helpful?
Thank Nick L
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that your stay at the Sheraton Raleigh was comfortable, and that your family was able to enjoy your daughter’s cheerleading competition. We also appreciate the comments regarding our front desk staff. We take wonderful pride in our warm and welcoming associates, and we...

Cold Spring, Kentucky
Reviewed 15 February 2015 via mobile

First let me say that the service was excellent; impressed. My mediocre review is the result of a expectations created by the price of the stay and a room that I felt was not worthy of the price range. The room itself was slightly better than average; the price, higher than necessary. The hotel is right in the center of...

 Report
Helpful?
1Thank NKyKS
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that the service received was excellent and created a warm and welcoming environment. We are disappointed to read that the guest room you stayed in did not exceed your expectations. Please be assured that we are sharing all comments with proper management, and...

Conway, Arkansas
Reviewed 6 February 2015

Room was clean and the service was great. The sheets on the bed were a little rough and one of my besst pet peeves is when a hotel uses the cheapest kleenxes. I know that is a small detial but when you travel a lot sometimes the details matter. There is a lot of construction going on downtown right now...

 Report
Helpful?
Thank KLG1414
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your most recent stay at the Sheraton Raleigh Hotel. We are delighted to read that our guest rooms, as well as our warm and welcoming associates created an environment that warranted a memorable stay. We look forward to welcoming you back during your next trip to Raleigh,...

Tampa, Florida
Reviewed 30 January 2015

Stayed for two nights for business. My stay would have been just average except for the service and attention provided by Christine. She made sure the requests I had for my room were met and made me feel like a valued guest. I was also impressed with the gentleman who greeted customers on the lower level and directed them to...

 Report
Helpful?
Thank Sunnydove
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are always thrilled to read that our associates are able to exceed guest expectations on a daily basis. With the amazing work of Christine, we are proud to read that she went above and beyond in fulfilling your requests. Please be assured that we are sharing your...

York, United Kingdom
Reviewed 19 January 2015

A nice hotel with excellent service, it was a two day conference - nice conference food , great service ( esp laundry ) good facilities. Room clean and tidy , nice bathroom . Lively bar atmosphere but we may have been the majority of that !! Didn't eat in the restaurant as there are many facilities nearby. Would stay again

 Report
Helpful?
Thank john h
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that you had an exceptional stay at the Sheraton Raleigh Hotel during your most recent trip to Raleigh. We are proud to hear that you enjoyed Jimmy V’s Osteria + Bar, and that the atmosphere was to your liking. The Sheraton Raleigh Hotel...

Burke, Virginia, USA
Reviewed 19 January 2015

Similar to another recent review who was on the 12th floor, we stayed on the 10th floor which seemed damp and musty. It didn't smell like mold or mildew, just damp. The room was clean, but in desperate need or updates. Yellowish but clean caulking in the bathroom, but the thing that needed the biggest update was the bed head...

 Report
Helpful?
1Thank Unowho13
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for taking the time to provide us with valuable feedback. We are disappointed to read that your guest room did not exceed expectations, resulting in an unmemorable experience. Please be assured that we are sharing your comments with proper management, and we will be looking into the issues stated in your review. Thank you once again, and we...

Shenandoah, Virginia
Reviewed 16 January 2015

I will never do this hotel again. I left a bag in my room. I called the front desk after check out and waited for a call back...none happened. The next day I called again and had the displeasure of dealing with security who was clueless. The front desk staff was not very helpful. They are unable to figure out...

 Report
Helpful?
6Thank Richard M

258 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (105)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Viewed
Bathroom (8)
Viewed
View from Room (1)
Viewed
0:48
Videos (1)
Viewed
Other (58)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (122)
Viewed
Amenities (40)
Viewed
King Club Room (25)
Viewed
Pool (12)
Viewed
Dining (20)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (9)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.1 km away
Raleigh Marriott City Center
0.8 km away
Holiday Inn Raleigh Downtown
1.5 km away
Hampton Inn & Suites Raleigh Downtown
Show Prices
Show Prices
Show Prices
2.5 km away
Aloft Raleigh
Aloft Raleigh
#27 of 83 in Raleigh
107 reviews
2.1 km away
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
7.4 km away
Hilton Garden Inn Raleigh / Crabtree Valley
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Raleigh Hotel is near Raleigh Convention Center, Progress Energy Center for the Performing Arts, and the state capitol. Our hotel has 5,000 sq ft of space for weddings, meetings, and events. ... more   less 

Additional Information about Sheraton Raleigh Hotel

Address: 421 S Salisbury St, Raleigh, NC 27601-1730
Region: United States > North Carolina > Raleigh
Price Range: $207 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Raleigh Hotel 3.5*
Number of rooms: 353
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Travelocity, Priceline and Odigeo so you can book your Sheraton Raleigh Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Raleigh
Raleigh Sheraton
Hotel Style:
#3 Green Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Raleigh Hotel staff and other travellers.
4 questions
Ask a question
North Wilkesboro, North Carolina
5 months ago
Palm Springs, California
DURHAM

See all questions (4)

Questions? Get answers from Sheraton Raleigh Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lounge floor the best”
 of 5 bubbles stegeddy, 9 Nov 2016 | Read review
“All room s renovated so the higher rooms have the better city views”
 of 5 bubbles 622waynet, 7 Nov 2016 | Read review
“There is a sign that asks people to be quiet between certain hours. Even on the 17th floor, in my room, I could hear loud, unruly children.”
 of 5 bubbles 709peggyt, 13 Oct 2016 | Read review
“Try to get room furthest from elevators, end units are best, but wifi will suffer.”
 of 5 bubbles mainstreetservices, 4 Oct 2016 | Read review
“Choose a different hotel”
 of 5 bubbles tgrella, 5 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay