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Holiday Inn Raleigh (Crabtree Valley Mall)

Booking.comUSD 106*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 126*
USD 106*
USD 126*
USD 106*
USD 126*
USD 107*
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Holiday Inn Raleigh (Crabtree Valley Mall)
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41 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Matthews, North Carolina
Reviewed 2 days ago NEWvia mobile

I visited this hotel over the weekend with my friend. It was a short but pleasant visit. The room was nice and clean. The bed slept wonderfully. You couldn't hear any noise outside the room. The visit was short, but I do plan on coming back to Raleigh, and will keep this hotel option in mind.

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Helpful?
Thank TashaB704
atl
Reviewed 4 days ago NEW

We booked two rooms here for my daughter's basketball tournament. The hotel seemed very new and modern. The rooms were spacious and very well-kept. They do a sit down breakfast with a "voucher" system where you have to show a voucher to have access to the buffet. You are waited on for drinks. That part was the only negative I...

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Helpful?
Thank Jenne-25
Jedadiah D, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for taking the time to review our property; we're delighted you enjoyed our newly renovated hotel. I do apologize that your experience with breakfast was not ideal. We strive to exceed the expectation of our guests and apologize that our service fell short. However, our General Manager has been made aware, and we are working together with our...

San Francisco Bay Area
Reviewed 4 days ago NEWvia mobile

Our keys were ready on arrival, but the check-in process was still lengthy. The friendly staff did their best. Would be nice to see check-in made universally quick & easy. Our room was excellent--large and comfortable. The bed was very comfortable and had all non-feather pillows--great for allergy sufferers! There were power outlets on each nightstand; the lamps each had...

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Helpful?
Thank RoadWrangler
Jedadiah D, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your kind words during your recent stay with us. We're glad that you enjoyed our spacious guest rooms, and amenities. We apologize that your check-in process took a bit longer than expected, and will continue to work with our team towards improvement. Again, thank you for taking the time to review our hotel. We look forward to...

Reviewed 2 weeks ago via mobile

This was our first time staying here. Very clean and inviting. Awesome staff! Samuel, Nicole and James were so friendly. They went above and beyond to take care of us. It's nice to stay somewhere that makes you feel welcome and safe! Will stay here again. Highly recommend.

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Helpful?
Thank Melanie L
Poolesville, Maryland
Reviewed 3 weeks ago

Recently renovated this is a nice hotel in a convenient location. The rooms are clean, comfortable and updated. Font desk staff is exceptional. Plenty of on site parking. Would def stay here again when in town

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Helpful?
Thank lawdawg653
Tucson, Arizona
Reviewed 3 weeks ago

This was my 3rd stay at Holiday Inn (Crabtree Valley Mall). The hotel has been nicely renovated. The rooms are clean and comfortable. The king size room is spacious. However, the bathroom is a bit on the small side and could use more lighting. I was a bit disappointed I was unable to receive an Executive Suite upgrade on my...

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Helpful?
Thank Sandy B
Arlington, Virginia
Reviewed 15 March 2017

Stayed at the HI Raleigh/Crabtree Valley loved every bit of it, even though I didn't get to make use of all amenities. Hotel looked VERY refreshed - incredibly modern, incredibly clean, and my room was HUGE! Comfortable bed as always, well laid-out bathroom, and impeccable HVAC - almost too good as it was chilly! There's an on-site restaurant that looks...

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Helpful?
Thank Mike D
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. Yes our rooms are indeed huge and your timing to downtown is correct. Thank you for choosing us and we look forward to seeing you again.

Reviewed 15 March 2017

I stayed at this hotel before the renovation and now after for business. The change is great. The restaurant was good and my room service dinner tasted excellent. Breakfast also was worth it. Keep in mind that since there's a full restaurant breakfast is NOT complimentary. I stay at a lot of Holiday Inn properties and this is the norm....

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Helpful?
Thank William G
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. And thank you for choosing to stay with us again. We have taken strides in not only our rooms, but also our restaurant. Thank you for enjoying both. We look forward to serving you again.

Reviewed 12 March 2017 via mobile

Have not stay in Holiday Inn for long time as Hyatt diamond member. This hotel recently renovated and stayed on executive level. Holiday Inn has clearly stepped it up. From check in to dinner in the restaurant very pleasantly surprised with Holiday Inn. Definitely stay here again and inquiring for corporate rate for our company. Location very central and mall...

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Helpful?
Thank Timothy K
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Timothy K. Thank you for your great review. i'm glad that you had a great time and a great stay. We look forward to serving you again. Jed D

Charleston, United States
Reviewed 10 March 2017

This hotel is one of the nicest Holiday Inns I have stayed in (and I've stayed in many)- the furnishings and decor are distinctly modern and stylish yet comfortable. The staff were professional yet friendly and the restaurant - including the service- is a cut above the usual hotel food. I would highly recommend the hotel and chose to stay...

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Helpful?
Thank patriciafI456VM
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you found not only our rooms and staff to be excellent, but our restaurant as well. We appreciate your loyalty and look forward to serving you again.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave., Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $127 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travellers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators tend to "break" so lower floor would be most convenient.”
Jenne-25, 24 Apr 2017 | Read review
“Away from Elevator!!!”
  • King Room
  • Small bathroom
  • King Room
  • King Room
  • King Room
  • King Room
  • King Room
  • King Room
sandybU8624DH, 1 Apr 2017 | Read review
“If you stay in room 1202 be advised of what can happen!”
WannaTravelMore, 2 Jan 2017 | Read review
“Get a higher floor to reduce highway noise.”
466alexanderf, 24 Nov 2016 | Read review
“Outdoor pool was not usable this time of year.”
ZeusIsaacs, 8 Nov 2016 | Read review
5 of 5
Booking.com
USD 106* /night
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Hotwire.comUSD 107
TripAdvisorUSD 106
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Prices are for 1 room, 2 adults
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