We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Raleigh Marriott Crabtree Valley

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
View Map
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

451 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Raleigh Marriott Crabtree Valley
See the most recent reviews
Showing 442: English reviews
Wilmington, North Carolina
Reviewed 30 January 2017

While the overall hotel is very nice, they must have had the most incompetent interior designer in history decorate the rooms. There are absolutely no drawers in the room, how do they expect you to unpack your suitcase. The closet is full with a refrigerator and other unnecessary things leaving no room to hang clothes. The room had no desk...

 Report
Helpful?
Thank Caleb42
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Caleb42, I'm very sorry that the modern design of our rooms was not well suited to you. We value your feedback and do take it under consideration as we strive to meet the needs of our guests. Thank you for staying with us and for your time in reviewing our hotel. Sincerely, Dan Freeland General Manager

Jacksonville, Florida
Reviewed 26 January 2017

Hotel was clean and staff members were friendly. Rooms were nice and hallways were quiet. We spent a little time at the outdoor area where they have heaters which was nice. Fireplace wasn't working at the time we were there. Used the shuttle to go across to the mall and that was convenient

 Report
Helpful?
Thank C G
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear C G, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Dan Freeland General Manager

Santa Monica, California
Reviewed 25 January 2017

Stayed here recently on business. Nice, friendly staff at check in and overall a nice vibe when you walk into the hotel. Rooms have a modern feel and are a decent size with everything you need. Room service menu was reasonably varied and food was pretty good. Didn't have time to try the gym or other facilities. Overall a nice...

 Report
Helpful?
Thank Dougie G
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Dougie G, Thank you for taking the time to share your kind review. I’m glad you found our room service convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Dan Freeland General Manager

Harrisburg, North Carolina
Reviewed 24 January 2017

great staff, great location and even more appealing after the remodel. troy the am concierge enjoys what he does, starts the day of on the right foot. tim the pm concierge is a true professional, he goes the extra mile to make sure every guest is well taken care of. ends the long day on a fun and pleasant note....

 Report
Helpful?
Thank rickybhardwaj
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear rickybhardwaj, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. We are thrilled to hear that you enjoyed our updates. I thank you for your time in reviewing our hotel. We hope to host you again...

Reviewed 23 January 2017 via mobile

We are traveling back to Florida from Virginia. The weather was suppose to get very bad so we decided to stop and stay somewhere. David at the front desk took his time to help us solve our problems. Not only did he help us out but he was very nice and accommodated our needs. We are very pleased with our...

 Report
Helpful?
Thank Claudia C
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Claudia C, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to...

Jacksonville, Florida
Reviewed 17 January 2017

The staff at this property is top notch. The rooms are what you would expect from a Marriott property, they have a nice pool, and a great outdoor seating area with a fireplace. My only complaint is that they have these automatic perfume/scent sprayers throughout the lobby and bar/restaurant area. The smell is so strong and overwhelming that I would...

 Report
Helpful?
Thank Sara D
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Sara D, We’re happy to hear from you. I’m pleased you found our amenities and service pleasant. I have noted your comments regarding our air freshener. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we...

Brunswick, Maine
Reviewed 17 January 2017 via mobile

The food they served for our business meetings was really good, and the restaurant dinners were as well, except the 2 "shareables" I ordered. A lot of $ for about 4 fries each between 2 people. And I had to cut the cheese dip with a knife. Again, 4 little crostinis each. The woman usually working the bar area is...

 Report
Helpful?
Thank beastlycold
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear beastlycold, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed your business meeting. Please accept my sincere apology for the lapses in service that you experienced at the bar. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. We hope to...

Reviewed 15 January 2017

I'm a platinum Member, and me and my boyfriend stay in probably 3 different marriot hotels a month, due to extensive traveling. This is the first one where we get treated like scum. We locked ourself out side of the room, first the didn't believed we stayed there, then it took them 10 min to get someone to walk us...

 Report
Helpful?
Thank Sandra P
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Sandra P, I'm very sorry that you did not find our hospitality welcoming. When a guest locks themselves out without a photo ID we walk them to their room, unlock the door and then check their identification. This is a safety measure that we have in place in good faith for the security of all our guests. I regret...

Morehead City, North Carolina
Reviewed 5 January 2017

Check-in was efficient and quick; check-out was also speedy. Desk clerks were friendly, attentive, and personable. Room was clean and maid service was fine. We only had breakfast in the restaurant; food was quite good and service, although a bit slow, was good. Restaurant prices were a tad steep. Bar area seemed too sterile and not welcoming. We'll most likely...

 Report
Helpful?
Thank Jesse V
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Jesse V, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Sincerely, Dan Freeland General...

North Carolina
Reviewed 31 December 2016 via mobile

We have usually stayed at the renaissance at North Hills for our anniversary every year. Because I heard this hotel was remodeled, and had a concierge lounge, We decided to try the Crabtree Marriott. Next year we will be back at the Renaissance. When I made the reservation as a platinum member, I mentioned it was our anniversary and that...

 Report
Helpful?
Thank AdrianneO
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear AdrianneO, We strive to provide a WOW experience to all our guests, so I'm very sorry that we disappointed you on your anniversary. We value your feedback as it allows us to serve our guests better. Thank you for your time in sharing your review and we appreciate your loyalty to the Marriott family of hotels. Sincerely, Dan Freeland...

165 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (80)
Viewed
Hotel & Grounds (19)
Viewed
Bathroom (12)
Viewed
Room/Suite (23)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (85)
Viewed
Business Centre/Function Rooms (12)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (30)
Viewed
Pool/Beach Area (4)
Viewed
Dining (9)
Viewed
Bathroom (7)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.8 km away
Homewood Suites by Hilton Raleigh Crabtree Valley
0.2 km away
Embassy Suites by Hilton Raleigh - Crabtree
0.9 km away
Hilton Garden Inn Raleigh / Crabtree Valley
Show Prices
Show Prices
Show Prices
1.0 km away
No photo provided
3.7 km away
Hyatt House Raleigh North Hills
1.1 km away
La Quinta Inn & Suites Raleigh Crabtree
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're redefining the hotel stay here at the newly renovated Raleigh Marriott Crabtree Valley with fresh, innovative, warm and inviting design. Our contemporary hotel has been entirely reborn, including sleek new guest rooms, enticing public spaces, 20,000 square feet of meeting and event space, and a well-equipped fitness center. North Carolina cuisine and specialty cocktails can be had at the brand new BRAISE Contemporary Southern restaurant and bourbon bar. Guest rooms feature amenities such as smart TV's with Netflix and upgradeable Wi-Fi, along with subtle touches of North Carolina in the décor. Weddings shine in our ballrooms and our catering is nothing short of remarkable. Our unwavering commitment to exceptional service shines throughout each guest experience. Your stay will put you within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University. ... more   less 

Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Drive, Raleigh, NC 27612-3365
Region: United States > North Carolina > Raleigh
Price Range: $187 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Marriott, Hotels.com, Priceline and Booking.com so you can book your Raleigh Marriott Crabtree Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh
Hotel Style:
#20 Business Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Raleigh Marriott Crabtree Valley staff and other travellers.
3 questions
Ask a question
Los Angeles, California
Charlotte, North Carolina, United States
Richmond, Virginia

See all questions (3)

Questions? Get answers from Raleigh Marriott Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors and the front of the hotel give a better view of the mall and was quiet.”
 of 5 bubbles C7860UPjoej, 21 Mar 2017 | Read review
“Ive never had a bad room on the concierge level!”
 of 5 bubbles tlandrey, 7 Mar 2017 | Read review
“Rooms at the back are freer from road noise.”
 of 5 bubbles A4653XMdavidm, 6 Mar 2017 | Read review
“Stay elsewhere”
 of 5 bubbles Caleb42, 30 Jan 2017 | Read review
“Request a room with a desk if you would like one.”
 of 5 bubbles DeniseFromOttawa, 20 Nov 2016 | Read review
5 of 5