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Raleigh Marriott Crabtree Valley

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Raleigh Marriott Crabtree Valley
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445 Reviews from our TripAdvisor Community

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Showing 436: English reviews
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Amsterdam, The Netherlands
Reviewed 4 days ago NEWvia mobile

For business purposes stayed in this great hotel. Entering the lobby you see the modern environment. Totally renovated so I heared. The room is very modern. A great bed and bathroom. The staff can be more friendly and helpfull. A pity for Marriott. The hotel is situated in front of a major mall.

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Helpful?
Thank EdM69
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear EdM69, I’m glad you enjoyed our modern accommodations and location. Please accept my sincere apology for any lapses in service that you encountered. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we hope to...

Reviewed 5 days ago NEW

I've been going to Marriotts in the RTP area for a few years now. This was one of the early properties I tried when I first started. It was pre-renovation, and the hotel was so-so, and when the renovation hit it was messy. I stuck it out and went a few times because the concierges I had met there, Tim...

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Helpful?
Thank Scott F
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Scott F, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Dan...

Savannah
Reviewed 2 weeks ago

The hotel was easy to locate. Very nice staff. Across the street from the Crabtree Mall with a lot of nice stores and a food court. Very well kept. Was there for a convention so a lot of traveling around the hotel, but well marked and easy to locate rooms. Plenty of outlets and USB connections in the room.

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Helpful?
Thank Trish R
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Trish R, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Dan Freeland General Manager

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

I happened to travel to Raleigh on 2/7 for business and just happened to stay at the Crabtree Marriott I knew they had renovations that were about done ----- wow did I come on the right day. First, the renovations are the real deal. The room must have been renovated to the studs. Unlike some other hotel renovations they replaced...

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Helpful?
Thank CJAce11
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear CJAce11, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn you had a pleasant time. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel and renovations. Best, Dan Freeland General Manager

Wilmington, North Carolina
Reviewed 4 weeks ago

While the overall hotel is very nice, they must have had the most incompetent interior designer in history decorate the rooms. There are absolutely no drawers in the room, how do they expect you to unpack your suitcase. The closet is full with a refrigerator and other unnecessary things leaving no room to hang clothes. The room had no desk...

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Helpful?
Thank Caleb42
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Caleb42, I'm very sorry that the modern design of our rooms was not well suited to you. We value your feedback and do take it under consideration as we strive to meet the needs of our guests. Thank you for staying with us and for your time in reviewing our hotel. Sincerely, Dan Freeland General Manager

Jacksonville, Florida
Reviewed 4 weeks ago

Hotel was clean and staff members were friendly. Rooms were nice and hallways were quiet. We spent a little time at the outdoor area where they have heaters which was nice. Fireplace wasn't working at the time we were there. Used the shuttle to go across to the mall and that was convenient

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Helpful?
Thank C G
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear C G, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Dan Freeland General Manager

Santa Monica, California
Reviewed 5 weeks ago

Stayed here recently on business. Nice, friendly staff at check in and overall a nice vibe when you walk into the hotel. Rooms have a modern feel and are a decent size with everything you need. Room service menu was reasonably varied and food was pretty good. Didn't have time to try the gym or other facilities. Overall a nice...

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Helpful?
Thank Dougie G
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Dougie G, Thank you for taking the time to share your kind review. I’m glad you found our room service convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Dan Freeland General Manager

Harrisburg, North Carolina
Reviewed 24 January 2017

great staff, great location and even more appealing after the remodel. troy the am concierge enjoys what he does, starts the day of on the right foot. tim the pm concierge is a true professional, he goes the extra mile to make sure every guest is well taken care of. ends the long day on a fun and pleasant note....

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Helpful?
Thank rickybhardwaj
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear rickybhardwaj, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. We are thrilled to hear that you enjoyed our updates. I thank you for your time in reviewing our hotel. We hope to host you again...

Reviewed 23 January 2017 via mobile

We are traveling back to Florida from Virginia. The weather was suppose to get very bad so we decided to stop and stay somewhere. David at the front desk took his time to help us solve our problems. Not only did he help us out but he was very nice and accommodated our needs. We are very pleased with our...

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Helpful?
Thank Claudia C
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Claudia C, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to...

Jacksonville, Florida
Reviewed 17 January 2017

The staff at this property is top notch. The rooms are what you would expect from a Marriott property, they have a nice pool, and a great outdoor seating area with a fireplace. My only complaint is that they have these automatic perfume/scent sprayers throughout the lobby and bar/restaurant area. The smell is so strong and overwhelming that I would...

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Helpful?
Thank Sara D
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Sara D, We’re happy to hear from you. I’m pleased you found our amenities and service pleasant. I have noted your comments regarding our air freshener. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're redefining the hotel stay here at the newly renovated Raleigh Marriott Crabtree Valley with fresh, innovative, warm and inviting design. Our contemporary hotel has been entirely reborn, including sleek new guest rooms, enticing public spaces, 20,000 square feet of meeting and event space, and a well-equipped fitness center. North Carolina cuisine and specialty cocktails can be had at the brand new BRAISE Contemporary Southern restaurant and bourbon bar. Guest rooms feature amenities such as smart TV's with Netflix and upgradeable Wi-Fi, along with subtle touches of North Carolina in the décor. Weddings shine in our ballrooms and our catering is nothing short of remarkable. Our unwavering commitment to exceptional service shines throughout each guest experience. Your stay will put you within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University. ... more   less 

Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Drive, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $187 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Priceline, Hotels.com, Orbitz and Booking.com so you can book your Raleigh Marriott Crabtree Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh
Hotel Style:
#20 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Raleigh Marriott Crabtree Valley staff and other travellers.
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Los Angeles, California
Charlotte, North Carolina, United States
Richmond, Virginia

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Questions? Get answers from Raleigh Marriott Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles Caleb42, 30 Jan 2017 | Read review
“Request a room with a desk if you would like one.”
 of 5 bubbles DeniseFromOttawa, 20 Nov 2016 | Read review
“Fifth floor was very quiet. It was a college football weekend, so the hotel was full, but I didn't notice any disturbances.”
 of 5 bubbles DYHGarden, 16 Nov 2016 | Read review
“Make sure you have breakfast at the hotel”
 of 5 bubbles U1954PZpatrickc, 1 Nov 2016 | Read review
“Park your car under the lights as close as you can to the building.”
 of 5 bubbles lmitchener, 24 Oct 2016 | Read review
5 of 5