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Comfort Inn & Suites Crabtree Valley

Expedia.comUSD 71*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 99*
USD 71*
USD 99*
USD 71*
USD 99*
USD 71*
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Comfort Inn & Suites Crabtree Valley
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Crabtree Valley
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Showing 161: English reviews
Dallas, Texas
Reviewed 11 June 2015

Elevators, very slow 3 to 4 to 5 minute waits at times. Was put in a smoking room / I never requested and could actually smell the smoke from the next room sifting into my room just disgusting . Asked the front desk to move me and they did or I would have left. Not the Comfort Suites Im used...

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Helpful?
1Thank lchilcoat2000
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I'm glad our staff was able to move you to a room type of your liking. During peak usage times it make take a little longer for elevators. The carpet is new in all our of guest rooms and we are continuing to renovate the property and add...

Baltimore, Ohio
Reviewed 23 May 2015

I don't have to tell you it's dated, the other reviews state that. But you can see they have been making some improvements. We stay here once a month when visiting my parents. The staff is always friendly, we found the beds very comfortable and the rooms clean... how much more do you want from a hotel? The parking lot...

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Helpful?
2Thank Valerie M
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding the improvements we have been making at the hotel! We also are happy to hear that the beds are very comfortable and the rooms clean. We hope to see you again during your next visit to Raleigh!

Laurinburg, North Carolina, United States
Reviewed 12 May 2015

First the positives: the best customer service I have ever had at any hotel!!!! large balconies on the upper floor suites spacious rooms, some new furniture The negatives: outdated rooms smoking rooms Upon arrival, the housekeeping supervisor escorted us to our room. I thought it was a courtesy visit but she was ensuring the room was properly cleaned. The room...

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Helpful?
Thank Frances M
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! We appreciate your comments regarding our customer service and spacious suites! I apologize that the first suite was on a smoking floor and am glad that we were able to relocate you to a non-smoking suite. We hope to see you again soon!

Reviewed 7 May 2015 via mobile

Ask for a king suite if you are bringing older child or couple younger kids. The bed is firm with tons of pillows. The extra suite room and privacy made the say very pleasant. Breakfast clean and well stocked. Staff attentive and caring. Recommended.

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Helpful?
Thank Shawn O
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I'm glad to hear you enjoyed the king suite and the comfortable bed. We hope to see you again during your next visit to Raleigh.

Raleigh, North Carolina
Reviewed 29 April 2015

The check in process went smoothly, the front desk clerk was nice and answered all of my questions. The room was nice and the bed was comfortable. Everything was fully stocked and clean upon arrival. At some point throughout the day though, the refrigerator stopped working. The hotel also ran out of clean towels and blankets. The WiFi worked fine...

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Helpful?
Thank kimmiepie04
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay! I'm glad to hear that the check in process went smoothly, the front desk clerk was friendly. We're happy to hear that our new pillow top mattresses are comfortable. We work quickly to respond to any issues that arise. We are working with the adjacent restaurant to help traffic flow during...

Reviewed 27 April 2015 via mobile

Took my two boys out for a weekend getaway....rooms were very nice, clean, and the breakfast was great. The king size bed was comfy and bathroom was huge! One of the cleanest hotels I've stayed in lately.

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Helpful?
1Thank Jamie H
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I'm glad to hear that you enjoyed the accommodations! We hope to see you again soon!

Goodyear, Arizona
Reviewed 15 April 2015

I was greeted by Dumar and Ashley at the front desk. It had been raining all day and I had drove for hours. It was nice to be greeted with a smile and helpful information of the local area. On first impression I would grade an A+. I will be back again. They know how to go the Extra Mile...

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Helpful?
Thank Raymond R
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I'm glad to hear that our Front Desk Staff was welcoming! We hope to see you again during your next visit to Raleigh!

Greenville, NC
Reviewed 12 April 2015 via mobile

We stayed in the king suite on the top floor with oversized balcony and oversized whirlpool tub. The balcony was awesome even though there wasn't a good view. The tub was great but would've been better on the balcony! It was clean and I loved the separate living/kitchen area. The mattress was too firm for my liking. But all in...

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Helpful?
Thank brettsma02
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay in a suite at our hotel! I'm glad to hear you enjoyed the balcony and whirlpool tub! We hope to see you again soon!

Wrightsville Beach, North Carolina
Reviewed 1 April 2015

The staff was nice but disorganized and scared of the manager. The rate was higher at check in than advertised. It was a little noisy and a dated, older place. The breakfast was good when stocked. Other guests complained about an employee John's broken promises. The price is too high at 95 per night for a two star.

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Helpful?
1Thank Nick S
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I would be happy to discuss this in further detail, as we want all of our guests to have a pleasant stay. Please call me at your earliest convenience. Earlene

Clemmons, North Carolina
Reviewed 25 March 2015

We were in town only for one night and weren't staying there long. We checked in late and the lady at the front desk was so very nice and very welcoming. We had an issue when we got to the room with a towel rack that had fallen. She offered to move us. Obviously the issue didn't warrant that we...

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Helpful?
1Thank Melissa L
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I apologize regarding the towel bar and shower, but am happy to hear that our staff got it taken care of right away! We hope to see you again soon! Sincerely, John

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Nestled in the heart of Crabtree Valley, you will find the newly renovated Comfort Inn & Suites Crabtree. Conveniently located to all the Triangle has to offer and within minutes of Raleigh’s major attractions, this hotels offers all the comforts of home for an affordable price.Comfort Inn & Suites Crabtree has all you are looking for from standard rooms to your choice of several suite types. Business Travelers will be able to take advantage of our clean, affordable, spacious standard rooms and for families needing larger space, we recommend our Double Bed Suite with a large living room area and pull out sleeper sofa. If a relaxing night away is in store, try a whirlpool suite with extra large balcony, perfect for watching the setting sun! And remember, all rooms come equipped with a microwave, fridge, LCD/HD TVs and more. We look forward to sharing the new look of the Comfort Inn & Suites Crabtree with you during your next visit. ... more   less 

Additional Information about Comfort Inn & Suites Crabtree Valley

Address: 6209 Glenwood Ave, Raleigh, NC 27612-2615
Region: United States > North Carolina > Raleigh
Price Range: $100 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Comfort Inn And Suites Raleigh Hotel Raleigh
Hampton Inn Raleigh
Hampton Inn Crabtree Valley
Raleigh Hampton Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“STAY AWAY, this hotel has HORRIBLE customer service and the maintenance is mediocre at best.”
DaHixter, 6 May 2017 | Read review
“Just don't.”
DianaC139, 3 May 2017 | Read review
“CALL ahead if traveling with pets.”
PCVParent, 30 Oct 2016 | Read review
“Unfortunately I would not recommend this hotel.”
dee635, 24 Sep 2016 | Read review
“.Elevators were a little slow .There was a little bit of covered parking with an entrance into the basement /laudry area”
kimhZ7518ED, 23 Sep 2016 | Read review
5 of 5
Expedia.com
USD 71* /night
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TravelocityUSD 71
ComfortInnUSD 71
HotelQuicklyUSD 99
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Prices are for 1 room, 2 adults
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