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Comfort Inn & Suites Crabtree Valley

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Traveller (25)
Room & Suite (74)
Dining (6)
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Overview
  • Excellent28%
  • Very good34%
  • Average17%
  • Poor12%
  • Terrible9%
Travellers talk about
“front desk”(30 reviews)
“room staff”(2 reviews)
“coffee station”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
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184 results
Traveller rating
53
58
33
23
17
Traveller type
Time of year
LanguageEnglish
53
58
33
23
17
Show reviews that mention
All reviewsfront deskroom staffcoffee stationsuite roomthe breakfast areafrequent traveleran upgradewaffle ironhard boiled eggsyogurtcontinental breakfastclean roomswould stay againpleasant staycrabtree mallair conditionersitting area
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1 - 5 of 184 reviews
Reviewed 4 days ago

What started out as "meh" ended up being a great experience, Gm Chris C. fixed a nasty internet error that had resulted in us being overcharged for our stay while Ashley and Debby carefully managed our specific room needs and peculiar arrival schedule. Spectacular service,...More

Thank MrRick04
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 3 days ago

Dear Mr Rick, Thank you so much for taking the time to share your valuable comments about your stay with us our future guests. We truly appreciate you and love to hear such great comments like yours. We will be sure to share your great...More

Reviewed 3 weeks ago

I stay here with my husband and the room was great. The bed was comfortable, the room was clean and we had a great view. We had a tub in our room and it was clean and large. I will stay at this hotel again.More

Thank Shanitta R
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 3 days ago

Dear Shanitta, We truly appreciate you choosing to stay with us while you were in the Raleigh area. We are so proud to know that your bed was comfortable and your tub & room were clean. I have shared your compliments with my housekeeping department...More

Reviewed 3 weeks ago

I chose this location because it was close to the Angus Barn where I was going for a Gala. I had read mixed reviews, and so was nervous about what I would fine. But, all worries eased the minute I walked up to the desk...More

Thank Helen W
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 3 days ago

Dear Ms Helen, Thank you for your compliments on your recent stay with us. It's so wonderful to hear all of the positive feedback about our team. We love to hear such great comments like these. I have shared these with my entire staff. We...More

Reviewed 4 weeks ago

I stay in hotels often due to work and when I have a good experience I always want to remember the place and stay there in the future if possible. This Comfort Inn was a wonderful experience and will definitely be a return stay.More

Thank jdickens2018
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 3 days ago

Dear Jdickens2018, Thank you for choosing to stay with us while in the Raleigh area. We appreciate hearing that you had a wonderful experience while staying with us. We look forward to you staying with us again when you return to the city. Sincerely, Chris...More

Reviewed 4 weeks ago via mobile

Have stayed here in the past a number of times for work. A good hotel value have had trouble with wi fi but have been reassured by Chris the GM they are upgrading it. Staff is polite decent breakfast offering hot and cold food Beds...More

Thank Tom P
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Outdoor pool
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 79 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 79 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (25)
Room & Suite (74)
Dining (6)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"The third floor was quiet."
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"STAY AWAY, this hotel has HORRIBLE customer service and the maintenance is mediocre at best."
Read review
"Just don't."
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"CALL ahead if traveling with pets."
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