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Embassy Suites by Hilton Raleigh - Crabtree

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Embassy Suites by Hilton Raleigh - Crabtree
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823 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Raleigh - Crabtree
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Showing 810: English reviews
Wellington, Florida
Reviewed 26 April 2016

Even though the hotel was under renovation, there wasn't any noise at night and the staff really went above and beyond to enjoy we had a pleasant visit. They were very accommodating in suggesting places for us to visit and dine.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank josephinei190
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your stay at the Embassy Suites Raleigh - Crabtree. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. We will share your comments at our next staff meeting which will certainly make their day. Thanks again for your...

Nashville, United States
Reviewed 26 April 2016

Recently stayed and was most disappointed. The inner courtyard is a construction site!! I stayed on the premium, floor and was disappointed with the smell in the hallway and the overall condition of the facility. Room is in need of renovation. This property is not nearly up to par with most Embassy Suites.

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Helpful?
Thank William L
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear William, thank you for sharing your review and the details surrounding your recent stay. Please accept my sincere apology for the inconveniences you experienced due to our ongoing renovations and for failing to live up to our high service standards. I'm sorry you did not experience us at our best. I hope you will give us the opportunity to...

seattle
Reviewed 23 April 2016

even with the renovations this hotel did a great job and it was a delightful stay. the staff is universally friendly and helpful, the rooms were spotless and quiet. the pool is a good size for a hotel swimming pool, bigger than most and easier for exercise than many.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank synaptic
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for being our guest at the Embassy Suites Raleigh - Crabtree. We are so glad you had a great visit, and that we were able to impress you with your room, our staff, and our on-site facilities. Thanks again for giving us your feedback, and we hope to see you again soon! Alex Blanco General Manager

Montreal, Canada
Reviewed 22 April 2016

I had an excellent stay. My suite was awesome, clean and big; the bed was fantastic and I had excellent nights' sleep. The staff was friendly and helpful. I enjoyed the complimentary drinks and snack in the hotel restaurant in the afternoon; that enabled me to relax and do some work at the same time, with other people around (business...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank BobRaz
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post this wonderful review about your stay at the Embassy Suites Raleigh - Crabtree. We are delighted you loved our friendly associates who took great care of you and that you were impressed with your well-kept, comfortable accommodation. We are also pleased to read that you liked the food and beverages we served....

Lithonia, Georgia
Reviewed 21 April 2016

This was an impromptu weekend trip with the family and we chose this particular hotel for location and convenience. The website did say there was construction going on but despite of everything outside of the evening reception was what I expected from Embassy Suites. Eric at the front desk was wonderful and had personality. The rooms were lovely and the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Veyonce
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post a wonderful review of your visit to the Embassy Suites Raleigh - Crabtree. We are glad our location was perfect for your needs and that you were impressed with our courteous service. We will surely share your review with our team, especially with Eric, for a job well done. It is also...

Dinwiddie, United States
Reviewed 18 April 2016

Major renovation going on which made the hotel hard to navigate. The room showed its age. The atmosphere with all the construction was not work the cost. I would expect some compensation for all the inconvience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Vicki R
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying at our hotel and for writing about your experience. We are truly sorry that you had to endure the dust, noise and mess associated with our renovations during your stay and the inconvenience it caused. We are very excited that our transformation is close to completion and hope to welcome you back soon to our renewed...

Reviewed 17 April 2016

Stayed only a couple of nights. Great location and walking distance to mall and shopping. Friendly and courteous staff. The breakfast service was great. Will love to stay again next time when I am in town.

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Helpful?
Thank dfwdada
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post this fabulous review regarding your business stay at the Embassy Suites Raleigh – Crabtree. We are delighted to hear you enjoyed your stay, and our convenient location within walking distance to restaurants and Crabtree Mall. We are also glad to read you liked our breakfast service and that you will be staying...

Raleigh- Crabtree, United States
Reviewed 14 April 2016

My recent stay at the Embassy Raleigh Crabtree location was a HUGE disappointment. I prefer to stay with Embassy when I have to stay away from home for the spacious suite, amenities offered and cleanliness of the facility. This location lacked all of those traits. From the overcrowded amenities, unhelpful staff and lack of management I will never stay at...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michelle D
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying at our hotel and for writing about your experience. We are glad you enjoyed your overall stay. However, we apologize for your stay being less than perfect. We appreciate comments such as yours as they will help us improve our service to our guests. Thanks again for your valuable feedback. Please come back and see us...

Goldsboro, North Carolina
Reviewed 13 April 2016

Awesome staff, clean rooms. Comfortable beds. Several shopping options available close by. We were there for a state bowling tournament, so wanted to be close to the bowling alley. Literally about 2 miles down the road! We had an amazing time. The children lived in the pool when they were done bowling...the jacuzzi was very nice too!!

Review collected in partnership with Embassy Suites Hotels
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Thank TMoses1991
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post this fabulous remarks about your recent stay and for choosing the Embassy Suites Raleigh - Crabtree for your accommodation needs. We are delighted that you loved your stay and our convenient location which was perfect for your needs. We are also glad to read you were impressed with your accommodation, our outstanding...

Reviewed 13 April 2016 via mobile

The atrium is inaccessible and the first floor is boarded up due to construction. There are architectural renditions of what's to come along these barricades. The hotel is being completely remodeled. I understand from hotel staff that all Embassy Suites hotels are due for remodeling with completion by 2018. The rooms were clean and well organized. The fitness center and...

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Helpful?
Thank Sean B
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your stay at the Embassy Suites Raleigh - Crabtree and for taking the time to review our hotel. We are happy you liked your well-maintained accommodation, our breakfast offerings along with the on-site facilities and amenities we offer and convenient location as well. However, we are sorry for any inconvenience caused due to our ongoing renovations. It...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $217 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Travelocity, Hotels.com, Orbitz and Booking.com so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free Wifi for Honors members”
 of 5 bubbles atlsamx, 10 Nov 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, 30 Aug 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, 19 Aug 2016 | Read review
“don't stay here until the construction has been completed.”
 of 5 bubbles Birchpl, 29 Jul 2016 | Read review
“Stay away until renovations are complete.”
 of 5 bubbles williamlM7251FY, 25 Apr 2016 | Read review
5 of 5