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Embassy Suites by Hilton Raleigh - Crabtree

Expedia.comUSD 169*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Raleigh - Crabtree
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877 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Raleigh - Crabtree
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Showing 861: English reviews
United States
Reviewed 2 weeks ago

Location, Cleanliness, Amenities, Décor were all good...pricing reasonable compared to area venues during the same time frame...staff were very accommodating...only shortcoming was the complimentary happy hour...would have preferred a different variety of snacks...all-in-all good, though

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank verrickw
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

It was our pleasure hosting you at the Embassy Suites Raleigh - Crabtree. We are glad to read you not only enjoyed our outstanding hospitality and convenient location but also found us to be a good value. Thanks for recommending us online, and we hope to be your first choice every time you visit our area. Alex Blanco General Manager

Clackamas, Oregon
Reviewed 3 weeks ago

My husband and I spent two nights here and enjoyed it very much. The recently renovated hotel is very modern which gives it a fresh, clean look. Our room was clean, comfortable and spacious as is typical of most Embassy Suites that I've experienced. The daily, complementary breakfast has a nice assortment of options including the cook to order eggs...

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Helpful?
Thank dawnwilson500
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for sharing your awesome feedback about your stay at the Embassy Suites Raleigh - Crabtree. We are delighted to know you loved the look of our hotel and that you were very much happy with our breakfast and happy hour offerings. It was so good to have you here, and we hope you are already planning another trip...

lexington,ky
Reviewed 3 weeks ago

Stayed here for a few nights for business, breakfast buffet is great with many options. The lobby has been updated and the hotel is across the street from the mall. The hotel will shuttle you over to the mall as well. The room was nice but had a weird smell but wasn't a deal breaker. I stayed on the 7th...

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Helpful?
Thank limo4fun
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for choosing to stay at the Embassy Suites Raleigh - Crabtree for your business trip. We are so happy to know our location was perfect for your needs and that you were impressed with our complimentary breakfast offerings. It was a pleasure serving you, and we look forward to doing so again soon. Alex Blanco General Manager

Raleigh, North Carolina
Reviewed 3 weeks ago

Where do I start....everything was great for us during our stay. From the time that we checked in until the time we checked out. Staff was extremely nice. Food was hot and very tasteful. Great job on the breakfast potatoes. Slept like a baby. I love this place.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tapp311
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Many thanks for choosing to stay at the Embassy Suites Raleigh - Crabtree and for the glowing feedback. We are delighted to know you loved the service provided by our associates and that you had a good night's sleep in your room. It was so good to have you here, and we hope to be at your service again soon....

Elizabeth City, United States
Reviewed 4 weeks ago

Remodelled hotel that still ranks #3 on my list of Embassy Suites in the RDU area. The breakfast is ok..The rooms were partially renovated; The wallpaper is gapping in the bathroom of room rented; old appliances. cheap liquor at the bar; poor selection of bar snacks

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mita P
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear Mita P, Thank you for staying at our hotel and writing about your experience. On behalf of our team, I apologize for your stay being less than perfect. We appreciate comments such as yours as they will help us improve our service to our guests. Thanks again for your valuable feedback. Please come back and see us again soon....

Roanoke Rapids, North Carolina
Reviewed 4 weeks ago

I would recommend this hotel to all family and friends. Rooms were very clean and all the staff was very nice. Love the new look and it's convenient to everything. This is by far one of my favorite hotels whenever I travel I look for Hilton Honors hotel kudos!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lorraine H
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Wow - Lorraine, thanks for the glowing feedback. It is so great to know that we met all of your expectations and you were especially happy with your room and our top-notch service. We appreciate you recommending the Embassy Suites Raleigh - Crabtree to future travelers and look forward to serving you again soon. Alex Blanco General Manager

Eugene, Oregon
Reviewed 4 weeks ago

Making your way into the lobby, this doesn't even look like an Embassy Suites. Moving into the atrium you are now convinced that it isn't. Painted all in white and featuring modernistic furniture and an empty center there isn't a plant in sight. This looks like a hospital... Rooms are also redone but mine had dirty cabinetry, a loose fawcet,...

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Helpful?
Thank MESerra
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear MESerra, We were happy to have you as our recent guest and we appreciate the feedback. We are very sorry for not meeting your expectations. Although we have undergone some major renovations, we are still working on the details. Thank you for your honest feedback and we will do our best to address these concerns. We hope to have...

Greensboro
Reviewed 4 weeks ago

Amazed at how wonderful this hotel was. Also included complimentary breakfast which was amazing. Rooms/suites were big and clean. Staff was friendly and helpful. Lots of traffic due to it being so close to mall but didn't bother me at all. Would definitely recommend.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Laquista H
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Laquista, thank you for being our guest at the Embassy Suites Raleigh - Crabtree. We are delighted to know you not only enjoyed our outstanding hospitality and breakfast offerings but also found us to be a great value. We appreciate you recommending us online and hope to be your hotel of choice every time you visit our area. Alex Blanco...

Wilmington, North Carolina
Reviewed 4 weeks ago via mobile

Stayed overnight for an event at PNC arena. Easy 2 mile drive back and forth. Teens loved the computer area. We all enjoyed the breakfast! Super pretty lobby and layout. Room had plenty of space and very comfortable.

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Helpful?
Thank mswanson01
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Many thanks for choosing the Embassy Suites Raleigh - Crabtree while attending an event. We are delighted to know you enjoyed our complimentary breakfast offerings and that you got a good night's sleep. It was a pleasure serving you and your family, and we look forward to welcoming you all again soon. Alex Blanco General Manager

Reviewed 4 weeks ago via mobile

New renovations looked like a prison from the balconies. Got there at 5:30 pm to check in and room would not be ready for at least 1 hour. Managers reception the bartender was unfriendly. The pool water was cold. No longer have a hot tub. Always loved Embassy suites but will not go back again

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Helpful?
Thank Donna B
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear Donna, First and foremost, we are truly sorry you experienced less than spectacular service from any of our associates. We strive to not only meet but to exceed our guest's expectations, so I apologize we fell short in any way. Feedback like yours is invaluable to help us make necessary improvements where we can. We appreciate your business and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612-5802
Region: United States > North Carolina > Raleigh
Price Range: $213 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are larger, but all the regular suites are very comfortable.”
622waynet, 10 May 2017 | Read review
“All rooms are good.”
dawnwilson500, 3 May 2017 | Read review
“Go to the Marriott, a block away.”
MESerra, 24 Apr 2017 | Read review
“I would take rooms away from the elevator area (room numbers > 10) and over the 5th floor (to avoid noise from the atrium/bar area)”
650luizg, 13 Mar 2017 | Read review
“grab some bottled water from the fitness center.”
984evand, 1 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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