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Embassy Suites by Hilton Raleigh - Crabtree

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1 room 2 adults 0 children
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Embassy Suites by Hilton Raleigh - Crabtree
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805 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Raleigh, NC, United States
Reviewed 3 days ago NEW

family pulled together a wedding in 3 months and it was perfect. Flowers, food, staff; everything well off without a hitch. Bartender, Amanda, was great and there were a lot of us! We were really loud watching the football game and she was very on top of things

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank donnae656
00gC, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your fabulous review. We're thrilled you enjoyed the wedding as well as our hotel. We are committed to offering our guests exceptional service and facilities. Thanks for letting us know we were successful in meeting all your expectations. I’ll be sure to share your kind remarks to Amanda. We hope you choose the Embassy Suites Raleigh -...

Greenville, North Carolina
Reviewed 6 days ago NEW

Great property and Great staff. Would definitely stay again and also recommend property to others. I loved the complimentary breakfast and the complimentary manager reception. The housekeeping staff was very nice and did a great job cleaning room during stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank gregoryj769
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your stay at the Embassy Suites Raleigh – Crabtree. We're so glad you had a great experience throughout the hotel. We love what we do, but it is always nice to be recognized for a job well done. I look forward to sharing your compliments with my team. Thanks again for your kind words and recommendation. We...

North Carolina
Reviewed 1 week ago

Our stay was wonderful! The staff was helpful and informative. All the recent renovations were enjoyed by all- The staff kept us informed (with a great attitude) about the approaching winter storm. We have stayed here multiple times throughout the years and we enjoy our return visits! Thanks for making our daighter's Birthday with her friends so special!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bembris1
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

We love having guests return to stay with us again and again. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thank you for mentioning how much you liked our renovations and that our staff provided you with excellent service. We are honored to have played a part in...

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

This hotel has just about everything you need! It has been recently renovated and it is beautiful! My boyfriend and i had corner room 707 and it was quiet enough not to hear the road. My boyfriend said he heard the room next to us coughing up a lung and the kids next door that got locked out of their...

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Helpful?
Thank Gothospitality
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for selecting the Embassy Suites Raleigh – Crabtree for your stay in the area and for recommending us. We're glad to note that you had a comfortable time with us and liked your renovated room and got a good night’s sleep. Having said that, we regret the service and maintenance issues you experienced and for the inconvenience these...

Charlotte, North Carolina
Reviewed 2 weeks ago

The hotel is right across from the Crabtree Valley Mall. They have a shuttle service that will take you over which allows you to relax and enjoy your shopping experience. Give them a call when you are done and they will pick you up right at the door. The Staff was very helpful and the customer service was exemplary. The...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sonya G
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your stay at the Embassy Suites Raleigh Crabtree and sharing your experience with fellow travelers online. We are glad you liked our shuttle service and convenient location which were perfect for your needs, and that you were impressed with our courteous associates. It is also good to read that you loved your room and the breakfast we...

Wading River, New York
Reviewed 2 weeks ago

Had family get together over New Years Eve. Was schedule to have three rooms for eight people. Front desk asked if we wanted 2 bedroom on 9th floor. This gave us a great common area to bring in the new year. Hotel was great with excellent breakfast and complimentary Managers reception. Staff was Great. It was very crowded but the...

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Helpful?
Thank lookingforbargins
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your recent stay at the Embassy Suites Raleigh - Crabtree and for taking the time to review our hotel. We appreciate your kind words regarding the service provided by our well-trained staff during your visit. It’s a pleasure knowing you loved your well-appointed room, cooked-to-order breakfast and evening reception offering light snacks and beverages. Thanks again for...

WILLIAMSTON
Reviewed 2 weeks ago

Extremely satisfied with my stay. The location of the hotel is convenient,lobby and decor is beautiful,room was spotless clean. The two bedroom suite was more than convenient. Amenities in the room were more than adequate,no noise or any disturbance at all. Managers reception was good and breakfast in the morning was great.Overall it was an excellent stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank vishpathak5
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for choosing the Embassy Suites Raleigh-Crabtree for your visit! We are delighted you loved our convenient location, our breakfast and evening reception offerings and your well-appointed room along with the amenities we provide. It was our pleasure serving you, and we hope to have the opportunity to welcome you and your family back in the near future. Alex...

nc
Reviewed 2 weeks ago

Toilet didn't work, had to be moved to "premium floor" - what a joke. Premium means a little paper bag with 2 bottled waters, a little bag of pretzels and a bag of unpopped popcorn. Air conditioning in first room was loud but nothing compared to second room - avoid 816. Management told my husband although hotel is being renovated,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank nervousnelly2
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for being a guest at our hotel and for letting us know about your stay. I am disappointed we failed to meet your expectations and that you did not have a comfortable visit. I am so very sorry to hear about the unfortunate AC unit and the restless night’s sleep this caused you and your family. Thank you...

Nashville
Reviewed 2 weeks ago

Great hotel that was recently updated. Great family hotel as there was plenty of space in the room. Loved the happy hour reception and complimentary breakfast. Definitely worth the money. Will stay again.

Review collected in partnership with Embassy Suites Hotels
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1Thank margaretmW1643CT
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

We are so glad you and your family chose to stay with us at Embassy Suites Raleigh – Crabtree on your holiday trip to Raleigh. It is so nice to read how much you loved your spacious room and especially enjoyed our cooked-to-order breakfast and evening reception. Thank you also for mentioning our renewed facilities. It is great to know...

Reviewed 3 weeks ago via mobile

The hotel has been newly remodeled and is stunning. The upgrades from the lobby to the rooms are nicely done. The staff were very friendly and helpful. There was cooked to order omelets but they just weren't cooked in front of you which was fine with me. The breakfast was great as always. Excellent selections and something for everyone. The...

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Helpful?
Thank Nihu lady green... N
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for the glowing review of the Embassy Suites Raleigh - Crabtree. It's wonderful to know our guests are loving our new look! Thank you also for your very nice comments about our staff and our daily cooked-to-order breakfast. We appreciate you letting fellow travelers know how much you enjoyed your time here. Please join us again soon! Alex...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $222 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Priceline, Travelocity, Booking.com and Hotels.com so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free Wifi for Honors members”
 of 5 bubbles atlsamx, 10 Nov 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, 30 Aug 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, 19 Aug 2016 | Read review
“don't stay here until the construction has been completed.”
 of 5 bubbles Birchpl, 29 Jul 2016 | Read review
“Stay away until renovations are complete.”
 of 5 bubbles williamlM7251FY, 25 Apr 2016 | Read review
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