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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area

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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
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Showing 151: English reviews
Medford, New Jersey
Reviewed 8 July 2014

In a nutshell it's okay for the price. Upon check in the front desk entered my cc wrong the number was declined. He rang it through twice and said it was declined. I was able to use my other one thankfully. When i called the cc comoany they said they show no signs of anyone trying to charge anything. The...

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Helpful?
Thank Marla M
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

We appreciate your business and time taken to fill the survey.We are sorry for the technical problem you dad to face due to the computer.We look forward to your further stays

Halifax
Reviewed 7 July 2014

This hotel made us laugh. It's a good brand and the front desk staff (Fredrick) were extra friendly but the upkeep is hilariously bad. The beds are hard, the pillows are small and lumpy, etc. The window curtains are different lengths, the shower curtain was clearly ripped and the doorknob on our bathroom door almost fell off in my hands....

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Helpful?
Thank AfrynGirl
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

We apologise for the experience you had.We woould like you to give us one more try to make your stay enjoyable.We do appreciate your business and are looking forward to deliver the best customer service.

Stanfordville, United States
Reviewed 27 June 2014

We had a wonderful stay in this hotel. Everyone was helpful and friendly. Room was clean and comfortable. We didn't use the indoor pool but were happy to see young people having a great time. We are not breakfast people but we had coffee at the continental breakfast. I would definitely stay here again the next time we travel to...

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Helpful?
Thank George H
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

We do appreciate your business and your time taken to give a feedback.We at Best Western strive to give excellent customer service and make the stay an enjoyable one.Once again we appreciate your business and looking forward to your stays.

Raleigh, United States
Reviewed 26 June 2014

Room smelled like cat urine pull-out bed held together (poorly) with duck tape ran out of towels daily. vending machine broken. Staff was very nice, but didn't have the resources to fix any of the problems I had.

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1Thank Matthew M
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

We apologise for the bad stay you had.In couple of months the rooms and lobby are getting renovated.We would like you to visit us and give a chance to make your stay a good one.

Mechanicsville, Virginia
Reviewed 19 June 2014

I stayed here for a weekend. The location was nice. Close to downtown, seemed to be a bad crowd thAt stayed at the hotel. Didn't feel too safe. The beds were hard. Hotel was clean though. Staff was friendly. I wouldn't stay again just because of the people that were in and out of the hotel. I could smell weed...

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Helpful?
Thank Kayla W
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

Thank you for your feedback and we do appreciate your time in giving your feed back.

Reviewed 19 June 2014

I was there for the us open and my mo stayed there for 3 nights The breakfast was awesome in a very nice room... The pool not bit at all but very nice after a long day of travel, Frederic at the front desk was awesome very friendly and made sure everyone was enjoying breaky. Good clerk thankyou for your...

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Helpful?
Thank Alex W
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

We thank you for your feedback and it gives us great satisfation when the guest is happy.We look forward to your future stays.

Pinnacle, North Carolina
Reviewed 9 June 2014

We had a great two night stay. The place was very. Josh in maintenance was excellent. He was very accommodating and super polite. We were well pleased with how he handled our requests quickly and efficiently. The front desk, breakfast, and housekeeping staff were all polite as well. We will definitely visit again.

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Helpful?
1Thank Stephanie S
raleighinn, Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review

Thank you very mush for yur feed back.It makes give out the best to each guest.

Mentor
Reviewed 26 May 2014

Surprised at the appearance, breakfast food choices, large room and cleanliness of this Best Western. The only negative was there were not enough dinner restaurants nearby. Had to go to the Crabtree Mall. But they had many choices. Try the RED MONKEY - it's awesome.

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Thank BonnieG161
Reviewed 19 May 2014

When I made my reservation online I needed to change it and had to call the hotel. I talked to Frederick and he helped me fix it. When we got there Frederick worked the front desk and he was great. Our room was clean and exactly what we wanted. The continental breakfast was very nice and a great variety. Would...

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Thank willandbrismom
philadelphia, United States
Reviewed 15 May 2014

we had our family reunin there and the staff really made it a wonderfulll time I highly recommend this hotel. the pool was always just right, the food was good, the room for our meeting was clean,and every thing that was needed was provided for us so w could have a good family reunion meeting

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Thank Anita D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Idealy situated near wake-med hospital on I-440 exit 13B. Near to downtown and all major attraction ... more   less 

Additional Information about Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area

Address: 3618 New Bern Ave, Raleigh, NC 27610-1233 (Formerly Raleigh Inn & Suites)
Region: United States > North Carolina > Raleigh
Price Range: $126 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Raleigh Hotel Raleigh
Best Western Raleigh Inn And Suites
Raleigh Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a very quiet stay near the end of the third floor.”
 of 5 bubbles tpliska, 27 Jun 2016 | Read review
“Avoid this hotel at all costs, the aggravation is not worth it.”
 of 5 bubbles 620cynthiac, 12 Aug 2015 | Read review
“We were 204 and 210, opposite end from the pool and fitness room. Elevator was mid corridor.”
 of 5 bubbles r0se65, 9 Jul 2014 | Read review
“DEADBOLT doors and put out the do-not-disturb sign.”
 of 5 bubbles Estos_Nueces, 19 Jan 2014 | Read review
“Check mattress for bed bugs before bringing in luggage.”
 of 5 bubbles Lorihoop, 28 Jul 2013 | Read review
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