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Candlewood Suites Raleigh - Crabtree

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#31 of 83 Hotels in Raleigh
Certificate of Excellence
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Candlewood Suites Raleigh - Crabtree
Candlewood Suites Raleigh - Crabtree
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288 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Norfolk, Virginia
Reviewed 25 August 2016

I stay in hotels 4 to 5 days a week for business and have not found one that compares to the level of customer service provided at Candlewood Crabtree! The entire staff is amazing and the primary reason I keep coming back.

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Thank SteelerGirl78
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thanks so much for taking a moment to tell us about your stay. We could not ask for any higher compliment than "no one compares to [you]" when it comes from someone who travels as much as you do. We are thrilled you have chosen to make us your "home on the road." We look forward to your next visit.

Lawrenceville, Georgia
Reviewed 30 July 2016

Candlewood is number one for Customer service, quite, and security. All amenities clean and working properly. No Problems. Staff worked hard to make sure I am comfortable and will help me with any issues. Management helped me out in handling any credit card or money issues.

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Thank mcfigures
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you very much for taking the time to tell us about your recent stay. We are so glad you had an excellent time with us. Your note reminds us that while we believe we have an outstanding property with superior location, amenities, and facilities, it takes a caring, attentive, and understanding staff to make a good property a GREAT...

New York
Reviewed 30 July 2016

Stayed here for a couple of nights during a transition into a new house. We originally booked it because they were dog friendly but we ended up not bringing our dog. The rooms are nice and well maintained. Staff was pleasant. Would recommend for a quick and cheap stay.

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Thank uraqc
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for taking a moment to tell us about your stay. We know that sometimes our guests are looking for a quick, convenient, economical experience, and we are so happy that we were able to provide that for you. Also thanks for mentioning being "pet friendly" is important to you. We hope on your next stay you take advantage...

Raleigh, North Carolina
Reviewed 19 July 2016

Great location, Professional Warm Caring Staff, Excellent. Amenities, Fitness Room, Free Laundry, Coffee, Cleanliness, Quite , Peaceful, Safe and Secured, Everything and Everyone was just Wonderful. Thank you!

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Thank kiley b
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

What thoughtful--and GREATLY appreciated--comments! Thank you so much! It appears you had just the kind of experience we strive to create here at Candlewood Suites--one where all the elements from staff, to amenities, to location work together to deliver great stays. We hope we see you again soon!

Emerald Isle, North Carolina
Reviewed 17 July 2016

Our stay July 2016, was great. Staff was friendly, suite was clean and our dog Bella was content. She has very bad anxieties but she did great. We were close to everything. Thank you and we will be back!

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Thank Terri S
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for your thoughtful words about the great stay you had with us. We are so pleased that our wonderful staff, clean rooms, and convenient location made for a good experience for you and for Bella! We hope to see all of you again the next time you're in town.

Leeds
Reviewed 14 July 2016

We stayed here to be able to visit friends who lived in the vicinity. This was our first experience of staying with Candlewood Suites. There is ample free parking on site. At check in the first room we were given was not made up but this situation was quickly rectified. Our room was well appointed with a kitchen, sitting area...

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Thank Wobblylegs
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you so much for taking the time to write about your recent stay with us, and, more emphatically, THANK YOU for giving us a chance to redeem ourselves even though your very first moments were a little awkward (going to an unfinished room.) You seem to agree with many of our guests that our amenities really contribute to great...

Edenton, North Carolina
Reviewed 23 June 2016

My previous go-to hotel in Raleigh stopped honoring state government rates, so I checked this place out. I come to Raleigh several times per year, so I want a good place to stay. I was very impressed from the start. Bonus frequent stayer points as a welcoming gift. They had my room keys ready when I got there. So check...

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Thank Fourester
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for deciding to give us a try and also thanks so much for taking the time to share in such detail what you thought about your experience staying with us. We could not have done a better job ourselves of describing how our favorable rates, room set-up, abundant amenities, location, and expert staff all come together to give...

New York City, New York
Reviewed 20 June 2016

This was our first experience with Candlewood, and though not fully aware of the type of accommodations they provide, we found it to be an interesting proposition. Designed more for longer stays, maid/cleaning services are not offered every day (though clean towels are provided upon request) - this was not a problem for us, as we are pretty neat. The...

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1Thank Debbi S
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

First of all, welcome to the family! We are so pleased that you gave Candlewood Suites a try and are thrilled that you found our way of taking care of guests to your liking. We are glad that you took advantage of what is truly an abundance of amenities especially our newest feature, The Lending Locker, that offers not only...

Charlotte, North Carolina
Reviewed 27 May 2016 via mobile

Our check-in experience was unwelcoming. It set the scene for a less than average stay. I really couldn't believe the way we were treated and interrogated which I feel had to do with the color of our skin. This is the first time I've felt that way at a hotel. The elevators did not work our entire stay causing us...

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1Thank Gabrielle T
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We are very sorry you were unhappy with your experience at our hotel, and that you made no mention of it to anyone while you were a guest here. I can assure you that you were not treated differently because of the color of your skin. Our Assistant General Manager, a gentleman of color, observed your entire check in process...

Latrobe, Pennsylvania
Reviewed 15 April 2016

When traveling, I like to have greater control over what I eat for meals. Candlewood's stove, microwave, and full-size refrigerator fit the bill. The accomodations are near several malls with lots of opportunities for shopping and chain restaurants. Being north of the city makes it nice for traffic avoidance.

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2Thank R0adWarri0r13
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We so appreciate your taking a moment to say such thoughtful words about your stay with us. As an extended stay hotel we are especially suited to guests such as yourself. Our rooms, amenities, location, and procedures are designed to deliver great experiences for great guests! Thank you, Darren Sheehan General Manager

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Across from Crabtree Valley Mall, we are conveniently located near I440 at Exit 7 and at the corner of Glenwood Avenue and Lead Mine Road. The Candlewood Suites Raleigh/Crabtree Hotel is central to all of Raleigh s best attractions, businesses, and restaurants! FREE WiFi, FREE GUEST LAUNDRY and FITNESS FACILITY, plus FREE Local Calls, this hotel has positioned itself as the perfect hotel for business and leisure travelers! Our fully equipped kitchens makes us ideal for the extended stay traveler relocating or in Raleigh on assignment needing temporary accommodations. HOSPITALS nearby: Rex Healthcare, WakeMed Hospital, & Duke/Raleigh Hospital, COLLEGES nearby: NC State University, Meredith College, Shaw University, Peace College, & Saint Augustine's. We are near so many LOCAL ATTRACTIONS: Crabtree Valley Mall, North Hills Shopping, all that Downtown Raleigh has to offer, the PNC Center, NC State Fair Grounds and Veterinary School, all Government facilities, and the TimeWarner Cable Music Pavilion! ... more   less 

Additional Information about Candlewood Suites Raleigh - Crabtree

Address: 4433 Lead Mine Road, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $116 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Raleigh - Crabtree 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites
Hotel Style:
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#9 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Raleigh - Crabtree staff and other travellers.
4 questions
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Rutland, Massachusetts
3 months ago
Phoenix
over a year ago

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Questions? Get answers from Candlewood Suites Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is the type of hotel where individuals working g for a few days may stay.”
 of 5 bubbles Gatorpate, 25 Dec 2016 | Read review
“Rooms at the end of the hallway provide quick and easy access to the stairs -- helpful with our dog.”
 of 5 bubbles sgruzs57, 24 Oct 2016 | Read review
“Top floor. Higher numbers are further from the road.”
 of 5 bubbles Fourester, 22 Jun 2016 | Read review
“Quick access from the airport.”
 of 5 bubbles R0adWarri0r13, 14 Apr 2016 | Read review
“If your left it home they have it. I like the cupboard room. You can borrow a lot of things.”
 of 5 bubbles Mrsjones930, 6 Oct 2015 | Read review
5 of 5