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Candlewood Suites Raleigh - Crabtree

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#29 of 83 Hotels in Raleigh
Certificate of Excellence
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1 room 2 adults 0 children
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Candlewood Suites Raleigh - Crabtree
Candlewood Suites Raleigh - Crabtree
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288 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Canada
Reviewed 2 weeks ago

My husband and I stayed at the Candlewood Suites in Raleigh for one night in February 2017 to break up our drive to Charleston. Check-in was seamless and staff were very friendly. The room rates were very reasonable. Our room had a kitchenette and a fair-sized bathroom. Room was very clean and comfortable. There is lots of parking. Currently, there...

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Helpful?
Thank ceilidhsmith
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for taking time to complete such a detailed review of the team & hotel amenities. We strive to always improve guest positive experiences and guests like yourself help us get better through honest & fair feedback. Sincerely, Darren S Area General Manager

Reviewed 26 December 2016

My wife and I are missionaries in Ecuador South America. We come home every year to Itinerate and to money for the work we do with the children and there families in Ecuador. We are always looking for a hotel, or place to stay that is inexpensive, clean, and in a safe area as we live out of our suitcases...

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Helpful?
Thank Gatorpate
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We appreciate you choosing our hotel after returning from South America after your wonderful missionary work helping families in Ecuador. Thank you for your recommendation to others traveling in the area. Best Regards, Darren S Area General Manager

Dallas, Texas
Reviewed 22 December 2016

After years of staying at this hotel, it has lost our business. Our recent visits have been so bad that we will not be back. First, the staff has completely change and all of the great employees are gone. Service is lacked and one room was we were in smelled like a wet stinking dog. We talked to the front...

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Helpful?
Thank WORLDISMINE1
IHGService, Guest Relations Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Dear WORLDISMINE1, Thank you for staying with us and for taking the time to share your comments about your stay. We're very disappointed to hear about your experience and would like to address this with you further. I have sent you a private message with additional details. Sincerely, Connie D Case Manager IHGService

Alpharetta, Georgia
Reviewed 7 December 2016

Work has me relocating to Atlanta. It's a 12+ hour drive from the NYC area. So we decided to cut the trip in two days, and spend the night in Raleigh, NC. I prefer to stay at Holiday Inn, Crowne Plaza, or an InterContinental. As to use my reward points, I'm an IHG Platinum member. This place was below average,...

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Helpful?
Thank Fuscoooo
IHGService, Guest Relations Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Dear Fuscoooo, Thank you for choosing us and for being our IHG Rewards Platinum member. I am delighted to read your comments, specially that you found our staff commendable and that the room layout is spacious. However, it is unfortunate that some aspects of your stay negatively affected your overall satisfaction. Please accept our sincerest apologies for the condition of...

Zurich, Krakow
Reviewed 10 November 2016 via mobile

Convenient location near shopping mall. Room with kitchen, but very small bed... quite a surprise considering all other hotels in US... you would not expect that when traveling to america. Quite old hotel and some refurbishment would be nice.

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Helpful?
Thank maluch_zuri
IHGService, Guest Relations Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Dear maluch_zuri, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that our location was convenient for your needs and apologize for the shortfalls you have encountered with regards to our bed size. Your review is vital for improving the service and quality we offer to...

London, Ohio
Reviewed 25 October 2016

The single bed suite is very SPACIOUS and perfect for our needs. We had traveled to Raleigh with our 55 lb golden doodle just a day prior to Hurricane Matthew in North Carolina. The front desk was REMARKABLY accommodating as we watched the movement of the hurricane -- and we made plans to continue our travels to Wrightsville Beach. The...

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Helpful?
Thank sgruzs57
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Very happy to hear you and your pet enjoyed your stay at our Crabtree location! Thank you for taking time to place a review of your experience. Best Regards, Darren S Area General Manager

Stuttgart, Germany
Reviewed 7 September 2016 via mobile

I stayed at this hotel for 4 months because of my work. I cannot say anything bad about this place, I had a great area to cook, I was able to wash and dry my clothes for free, I had a big fridge, the bathroom was big, the bed was very comfy and I had a great selection of TV...

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Helpful?
Thank JonOsw
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Hey, Jonas! We miss you already! Thank you so much for this great review. We love hearing from you! You were a joy to have as a guest and a joy to get to know. We are so glad that our location became the comfortable, enjoyable--and efficient AND practical--home away from home that folks like you want for extended stays....

Loire-Atlantique, France
Reviewed 4 September 2016

The front desk clerk was very kind. He changed my room quickly when I said something about the condition of the room. Very nice! But I saw many adult males made frequincy to one room, and later I acknowledged there something going on in this hotel. : This was the AD from the backpage, NC: "▬▬❀❤❀▬▬❤❤▬AVAILABLE NOW❀❤❀▬▬❤ REAL PICS I...

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Helpful?
2Thank billbill23
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for informing us of this. Until we saw your review, we were not aware of the activity you described. We have a zero tolerance policy regarding situations such as this. As I'm sure you can imagine, however, in very rare instances individuals are able to circumvent our best efforts and intentions. Sometimes what we need to know as...

Reviewed 31 August 2016

We stayed a month while shopping for a new home. The staff here couldn't be better. They really care about your stay going smoothly. Anything we needed or wanted changed was taken care of within minutes. The rooms are spacious and comfortable for a longer stay. Great shower and bathroom. Internet was reliable. We could do some basic cooking and...

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Helpful?
Thank Ed K
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

You are so kind to say such wonderful things about your stay! Thank you! We believe your great visit with us is owing to our Candlewood Suites 1-2 punch. We strive to combine a clean, well-appointed property with generous amenities along with an attentive staff that truly cares about providing a great stay for our guests. We are so glad...

Chesapeake, Virginia
Reviewed 29 August 2016

Nice suite for one (or two if you don't need your own space). No free breakfast but a reasonable kitchenette. Large fridge with freezer capicity. Clean. Self checkin after hours. Set up nicely for longer term business traveler.

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Helpful?
Thank Jean H
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

You are so kind to let us know about your recent visit. We appreciate hearing that we offer great stays whether one is a long term guest or stopping by on a quick trip. Also thanks so much for saying what a clean property we have. It may seem like a simple thing, but our superb housekeeping staff works many...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Across from Crabtree Valley Mall, we are conveniently located near I440 at Exit 7 and at the corner of Glenwood Avenue and Lead Mine Road. The Candlewood Suites Raleigh/Crabtree Hotel is central to all of Raleigh s best attractions, businesses, and restaurants! FREE WiFi, FREE GUEST LAUNDRY and FITNESS FACILITY, plus FREE Local Calls, this hotel has positioned itself as the perfect hotel for business and leisure travelers! Our fully equipped kitchens makes us ideal for the extended stay traveler relocating or in Raleigh on assignment needing temporary accommodations. HOSPITALS nearby: Rex Healthcare, WakeMed Hospital, & Duke/Raleigh Hospital, COLLEGES nearby: NC State University, Meredith College, Shaw University, Peace College, & Saint Augustine's. We are near so many LOCAL ATTRACTIONS: Crabtree Valley Mall, North Hills Shopping, all that Downtown Raleigh has to offer, the PNC Center, NC State Fair Grounds and Veterinary School, all Government facilities, and the TimeWarner Cable Music Pavilion! ... more   less 

Additional Information about Candlewood Suites Raleigh - Crabtree

Address: 4433 Lead Mine Road, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $116 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Raleigh - Crabtree 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites
Hotel Style:
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#9 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Raleigh - Crabtree staff and other travellers.
4 questions
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Rutland, Massachusetts
3 months ago
Phoenix
over a year ago

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Questions? Get answers from Candlewood Suites Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is the type of hotel where individuals working g for a few days may stay.”
 of 5 bubbles Gatorpate, 25 Dec 2016 | Read review
“Rooms at the end of the hallway provide quick and easy access to the stairs -- helpful with our dog.”
 of 5 bubbles sgruzs57, 24 Oct 2016 | Read review
“Top floor. Higher numbers are further from the road.”
 of 5 bubbles Fourester, 22 Jun 2016 | Read review
“Quick access from the airport.”
 of 5 bubbles R0adWarri0r13, 14 Apr 2016 | Read review
“If your left it home they have it. I like the cupboard room. You can borrow a lot of things.”
 of 5 bubbles Mrsjones930, 6 Oct 2015 | Read review
5 of 5