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Candlewood Suites Raleigh - Crabtree

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#26 of 83 Hotels in Raleigh
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Candlewood Suites Raleigh - Crabtree
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285 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Alpharetta, Georgia
Reviewed 4 days ago NEW

Work has me relocating to Atlanta. It's a 12+ hour drive from the NYC area. So we decided to cut the trip in two days, and spend the night in Raleigh, NC. I prefer to stay at Holiday Inn, Crowne Plaza, or an InterContinental. As to use my reward points, I'm an IHG Platinum member. This place was below average,...

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Helpful?
Thank Fuscoooo
Zurich, Krakow
Reviewed 4 weeks ago via mobile

Convenient location near shopping mall. Room with kitchen, but very small bed... quite a surprise considering all other hotels in US... you would not expect that when traveling to america. Quite old hotel and some refurbishment would be nice.

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Helpful?
Thank maluch_zuri
IHGService, Guest Relations Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Dear maluch_zuri, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that our location was convenient for your needs and apologize for the shortfalls you have encountered with regards to our bed size. Your review is vital for improving the service and quality we offer to...

London, Ohio
Reviewed 25 October 2016

The single bed suite is very SPACIOUS and perfect for our needs. We had traveled to Raleigh with our 55 lb golden doodle just a day prior to Hurricane Matthew in North Carolina. The front desk was REMARKABLY accommodating as we watched the movement of the hurricane -- and we made plans to continue our travels to Wrightsville Beach. The...

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Helpful?
Thank sgruzs57
Stuttgart, Germany
Reviewed 7 September 2016 via mobile

I stayed at this hotel for 4 months because of my work. I cannot say anything bad about this place, I had a great area to cook, I was able to wash and dry my clothes for free, I had a big fridge, the bathroom was big, the bed was very comfy and I had a great selection of TV...

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Helpful?
Thank JonOsw
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Hey, Jonas! We miss you already! Thank you so much for this great review. We love hearing from you! You were a joy to have as a guest and a joy to get to know. We are so glad that our location became the comfortable, enjoyable--and efficient AND practical--home away from home that folks like you want for extended stays....

Loire-Atlantique, France
Reviewed 4 September 2016

The front desk clerk was very kind. He changed my room quickly when I said something about the condition of the room. Very nice! But I saw many adult males made frequincy to one room, and later I acknowledged there something going on in this hotel. : This was the AD from the backpage, NC: "▬▬❀❤❀▬▬❤❤▬AVAILABLE NOW❀❤❀▬▬❤ REAL PICS I...

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Helpful?
2Thank billbill23
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for informing us of this. Until we saw your review, we were not aware of the activity you described. We have a zero tolerance policy regarding situations such as this. As I'm sure you can imagine, however, in very rare instances individuals are able to circumvent our best efforts and intentions. Sometimes what we need to know as...

Reviewed 31 August 2016

We stayed a month while shopping for a new home. The staff here couldn't be better. They really care about your stay going smoothly. Anything we needed or wanted changed was taken care of within minutes. The rooms are spacious and comfortable for a longer stay. Great shower and bathroom. Internet was reliable. We could do some basic cooking and...

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Helpful?
Thank Ed K
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

You are so kind to say such wonderful things about your stay! Thank you! We believe your great visit with us is owing to our Candlewood Suites 1-2 punch. We strive to combine a clean, well-appointed property with generous amenities along with an attentive staff that truly cares about providing a great stay for our guests. We are so glad...

Chesapeake, Virginia
Reviewed 29 August 2016

Nice suite for one (or two if you don't need your own space). No free breakfast but a reasonable kitchenette. Large fridge with freezer capicity. Clean. Self checkin after hours. Set up nicely for longer term business traveler.

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Helpful?
Thank Jean H
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

You are so kind to let us know about your recent visit. We appreciate hearing that we offer great stays whether one is a long term guest or stopping by on a quick trip. Also thanks so much for saying what a clean property we have. It may seem like a simple thing, but our superb housekeeping staff works many...

Norfolk, Virginia
Reviewed 25 August 2016

I stay in hotels 4 to 5 days a week for business and have not found one that compares to the level of customer service provided at Candlewood Crabtree! The entire staff is amazing and the primary reason I keep coming back.

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Helpful?
Thank SteelerGirl78
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thanks so much for taking a moment to tell us about your stay. We could not ask for any higher compliment than "no one compares to [you]" when it comes from someone who travels as much as you do. We are thrilled you have chosen to make us your "home on the road." We look forward to your next visit.

Lawrenceville, Georgia
Reviewed 30 July 2016

Candlewood is number one for Customer service, quite, and security. All amenities clean and working properly. No Problems. Staff worked hard to make sure I am comfortable and will help me with any issues. Management helped me out in handling any credit card or money issues.

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Helpful?
Thank mcfigures
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you very much for taking the time to tell us about your recent stay. We are so glad you had an excellent time with us. Your note reminds us that while we believe we have an outstanding property with superior location, amenities, and facilities, it takes a caring, attentive, and understanding staff to make a good property a GREAT...

New York
Reviewed 30 July 2016

Stayed here for a couple of nights during a transition into a new house. We originally booked it because they were dog friendly but we ended up not bringing our dog. The rooms are nice and well maintained. Staff was pleasant. Would recommend for a quick and cheap stay.

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Helpful?
Thank uraqc
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for taking a moment to tell us about your stay. We know that sometimes our guests are looking for a quick, convenient, economical experience, and we are so happy that we were able to provide that for you. Also thanks for mentioning being "pet friendly" is important to you. We hope on your next stay you take advantage...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Across from Crabtree Valley Mall, we are conveniently located near I440 at Exit 7 and at the corner of Glenwood Avenue and Lead Mine Road. The Candlewood Suites Raleigh/Crabtree Hotel is central to all of Raleigh s best attractions, businesses, and restaurants! FREE WiFi, FREE GUEST LAUNDRY and FITNESS FACILITY, plus FREE Local Calls, this hotel has positioned itself as the perfect hotel for business and leisure travelers! Our fully equipped kitchens makes us ideal for the extended stay traveler relocating or in Raleigh on assignment needing temporary accommodations. HOSPITALS nearby: Rex Healthcare, WakeMed Hospital, & Duke/Raleigh Hospital, COLLEGES nearby: NC State University, Meredith College, Shaw University, Peace College, & Saint Augustine's. We are near so many LOCAL ATTRACTIONS: Crabtree Valley Mall, North Hills Shopping, all that Downtown Raleigh has to offer, the PNC Center, NC State Fair Grounds and Veterinary School, all Government facilities, and the TimeWarner Cable Music Pavilion! ... more   less 

Additional Information about Candlewood Suites Raleigh - Crabtree

Address: 4433 Lead Mine Rd, Raleigh, NC 27612-3324
Region: United States > North Carolina > Raleigh
Price Range: $132 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Raleigh - Crabtree 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites
Hotel Style:
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#9 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Raleigh - Crabtree staff and other travellers.
4 questions
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Rutland, Massachusetts
Phoenix
over a year ago

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Questions? Get answers from Candlewood Suites Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the end of the hallway provide quick and easy access to the stairs -- helpful with our dog.”
 of 5 bubbles sgruzs57, 24 Oct 2016 | Read review
“Top floor. Higher numbers are further from the road.”
 of 5 bubbles Fourester, 22 Jun 2016 | Read review
“Quick access from the airport.”
 of 5 bubbles R0adWarri0r13, 14 Apr 2016 | Read review
“If your left it home they have it. I like the cupboard room. You can borrow a lot of things.”
 of 5 bubbles Mrsjones930, 6 Oct 2015 | Read review
“Get a roomy one bedroom suite”
 of 5 bubbles 808georgen, 15 Sep 2015 | Read review
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