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Extended Stay America - Raleigh - North - Wake Forest Road

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Traveller (12)
Room & Suite (18)
Dining (1)
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Overview
  • Excellent28%
  • Very good18%
  • Average5%
  • Poor14%
  • Terrible35%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
There are newer reviews for Extended Stay America - Raleigh - North - Wake Forest Road
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11 - 15 of 101 reviews
Reviewed 1 October 2017

The location was great, a block from where my high school reunion was being held. The room was clean and presentable though there was nothing stocked in the kitchen. You had to ask for the specifics you needed. Also, only two very thin pillows. When...More

Thank Coach_Brad
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 1 October 2017

Thank you for choosing to stay at our hotel. We are happy our location was perfect for your needs and that you liked your well-appointed room. However, we are sorry for the service issue you had and for your disappointment with our breakfast offerings. We...More

Reviewed 10 August 2017

This hotel is not clean, the price maybe good but spend a little extra for cleanliness. I was I had! Bathroom was nasty, trash left there from previous stay toilet inside and out was nasty, no comforter and the blanket was nasty. Had to wait...More

Review collected in partnership with Extended Stay
Thank terrie202000
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 13 October 2017

Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure...More

Reviewed 30 July 2017

No one was at the front desk when I checked in. No one was at the front desk when I checked out. I was told that the room a booked online days in advance was occupied. So what's the point in booking a room at...More

Review collected in partnership with Extended Stay
Thank U2479OBcrystalh
Response from 00esa, General Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 31 July 2017

Please accept my apologies for the problems you experienced with our front desk service and reservations. This is not the typical feedback we receive from our staff and the service. Please know we are taking every possible measure to make sure this does not happen...More

Reviewed 27 July 2017

Had to go to the front desk twice to get pots/dishes and a burned spatula. Had a roach on the ceiling above the bed. One of my son's has autism. He is afraid to go in the room now and will not go to sleep....More

Thank Robin B
Response from 00esa, General Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 28 July 2017

Robin, we are sorry for the inconvenience you experienced while being our guest. I have discussed your comments with my team members to ensure we are more diligent in fulfilling our guest's requests. While our housekeeping is done on a weekly basis to respect the...More

Reviewed 25 July 2017

Great accommodations for a home away from home experience. The hotel is also in a great location for all of you day to day needs. One of the downsides are that there is only one way out & one way in and that is on...More

Review collected in partnership with Extended Stay
Thank kimberlyt320
Response from 00esa, General Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 26 July 2017

Kimberly, thank you for reviewing Extended Stay America - Raleigh - North - Wake Forest Road. It is nice to know you enjoyed the comforts of your home at our hotel and appreciate you pointing out the convenience of our location. Thanks for your stay....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 60 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 60 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (12)
Room & Suite (18)
Dining (1)
Questions & Answers
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Room Tips
"Bring your own pillows and maybe an extra blanket."
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"Ask for coffee pot at the front desk."
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"Ask for 1st floor accommodation."
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"worse than minimal"
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