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Homewood Suites by Hilton Raleigh Crabtree Valley

#12 of 84 Hotels in Raleigh
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Raleigh Crabtree Valley
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580 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 1 week ago

Esteban at the front desk went over & beyond and created the best customer experience for me before we even arrived! He continued that wonderful service as my family members checked in at various times. Once we all arrived, Ricky & Esteban, continued to offer superb customer service throughout our stay. All the staff were really nice and helpful. Never...

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Helpful?
Thank ardent2
Fredonia, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

We were escaping the north for four days last week, and found the staff and accommodations to be excellent. I always wonder about a single-comment review, such as that sent by the "Run, don't walk" reviewer. Our experience could not have been more different. The staff were very pleasant, and remembered us after the first day. The room was comfortable,...

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Helpful?
1Thank Grauntie
About Hotel's Favourite Review
Management response:

Greetings from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. I'm very excited that you enjoyed our customer service, and took advantage of the evening reception at our hotel. We appreciate you choosing us...

Saint Louis, Missouri
Reviewed 2 weeks ago

The dual room suites are set up nicely with the kitchenette. This hotel would be great for long stay and it is located near the Crabtree mall. The breakfast had a nice selection of breakfast items and great coffee.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Traveler4Life2010
Fayetteville, North Carolina
Reviewed 2 weeks ago

This hotel was very accommodating our girls had to be st there cheer competition at 7 and breakfast didn't start until 7! The hotel started breakfast earlier just so our girls would be able to eat! The room was nice with minor wear and tear

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank mcbarnes91
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that your stay was enjoyable, and that you enjoyed our suite start breakfast before you headed to the...

Goldsboro, United States
Reviewed 2 weeks ago

Good, clean, great location, staff helpful. Complimentary breakfast is fair. My husband and I celebrated our anniversary here and have been staying @ this hotel for 9 years and have always had a great experience.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 385wilmab
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Greetings from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that your stay was enjoyable, and that you spent your anniversary at our property. We appreciate you choosing...

Rock Hill, South Carolina
Reviewed 4 weeks ago

Great location, comfortable with everything you need. Rooms are spacious love the balcony. Breakfast cannot be beat. We come up for the hockey game once or twice a year and always stay there. Staff is super nice and very helpful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank DianeQpublic
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Greetings from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that your stay was enjoyable, and that you enjoyed our suite start breakfast. We appreciate you choosing us...

Banner Elk, North Carolina
Reviewed 4 weeks ago

We visit Raleigh monthly and will always use this hotel. First, the location is wonderful. You are literally a 5 minute walk from Crabtree mall. Plus, there is a walking trail that borders the mall and is part of a larger trail system through Raleigh. You can easily access this trail from the hotel and get in many miles for...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank DwnfromMtns
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that your stay was enjoyable, and that are staff left a good impression during your stay. I will...

Richmond
Reviewed 4 weeks ago

First room had fridge making weird noises second room had duck tape on the walls holding the trim up, service was sub par, I was told that the fridge making weird noises was not extreme enough to move me to a new room and that I'd have to deal with it, I push back and they moved me to a...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jonathangX9354QL
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

I would like to offer our deepest apologies for the trouble you had to experience with our hotel. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest’s satisfaction and have a zero tolerance policy in this respect. We appreciate that you understand that mistakes sometimes happen...

Asheville, North Carolina
Reviewed 4 weeks ago

Everyone at the hotel was very accommodating, hotel is very near great shopping mall and near downtown. The room was very nice with a nice refrigerator we enjoyed the kitchen facility. We would definitely stay at the hotel again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank deweya2017
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that your stay was enjoyable, and that you were close to the places you needed to attend. We...

Garner, United States
Reviewed 4 weeks ago

Really enjoyed the Hotel and staff at Homewood Suites. Great rooms and amenities. Like the evening get together and the breakfast. Definitely will stay at Homewood suites again, it's my new favorite. Really like the online check in that Hilton Honors provides.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank William J
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Greetings from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that your stay was enjoyable, and that you enjoyed our suite start breakfast. We appreciate you choosing us...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in our Crabtree Valley Raleigh hotel, comfortably situated within walking distance of Crabtree Valley Mall, minutes from downtown and right off I-40. The phenomenal Homewood Suites by Hilton® Raleigh-Crabtree Valley hotel is an incomparable Raleigh extended stay or vacation option. Conveniently located in the heart of the city, business travelers enjoy easy access to local businesses, corporations and institutions of higher learning. This all-suite property provides quality accommodations, perfect for anyone traveling to Raleigh for business or pleasure.Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining - plus all the comforts of home including two 32" LCD/HDTVs, complimentary high-speed Internet access, and two phones with voice mail. Enjoy a complimentary Suite Start® hot breakfast seven days a week and a Welcome Home Reception® featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 

Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

Address: 5400 Homewood Banks Drive, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $152 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Raleigh Crabtree Valley 3*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Priceline so you can book your Homewood Suites by Hilton Raleigh Crabtree Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Raleigh Crabtree Valley Hotel Raleigh
Homewood Suites Crabtree Valley
Homewood Suites Raleigh
Homewood Raleigh
Raleigh Homewood Suites
Hotel Style:
#12 Romantic Hotel in Raleigh
#13 Business Hotel in Raleigh
#20 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Raleigh Crabtree Valley staff and other travellers.
3 questions
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Acworth, GA
Florida, U.S.

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Questions? Get answers from Homewood Suites by Hilton Raleigh Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you travel during the warmer months, there is a beautiful patio on the back behind the breakfast area.”
 of 5 bubbles ardent2, 14 Mar 2017 | Read review
“Very close to many restaurants and shopping areas”
 of 5 bubbles JeremyN86, 6 Feb 2017 | Read review
“Ask for a room facing the woods -- we wish we had known about that possibility.”
 of 5 bubbles Grauntie, 29 Jan 2017 | Read review
“2nd floor was plenty quiet. No road noise.”
 of 5 bubbles TiffanyA403, 28 Nov 2016 | Read review
“high floors”
 of 5 bubbles 632kyleb, 17 Nov 2016 | Read review
5 of 5
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