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Renaissance Raleigh North Hills Hotel

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#18 of 84 Hotels in Raleigh
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Raleigh North Hills Hotel
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502 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Chatham, Virginia
Reviewed 23 September 2014

I have stayed at this hotel numerous times on business and for meetings and it never disappoints. Rooms are incredibly nice and well appointed and the bedding makes for fantastic sleep quality. Service is always excellent. This time my room was not ready when I arrived and while it was only about 30 minutes, they took care of my luggage,...

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Helpful?
Thank Eddie H
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Eddie H, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Richard Rose General...

Greensboro, North Carolina
Reviewed 23 September 2014

I stayed at the Renaissance Raleigh North Hills on my recent visit to Raleigh. Everyone was extremely nice and the service was great! The rooms were modern and clean. I especially liked the TV in the bathroom mirror. This hotel is in the perfect location because all of the shops and restaurants at North Hills are just a few steps...

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Helpful?
Thank travel12335
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear travel12335, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Richard Rose General Manager

Greenville, North Carolina, United States
Reviewed 22 September 2014

I booked a room here for my parents to celebrate their 23rd wedding anniversary. When they got home and told me about their experience with the hotel I could not believe how amazing they were treated. I had emailed the front desk manager, Kaitlin, earlier in the week and when she told me they would be taken care of I...

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Helpful?
Thank Meghan B
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Meghan B, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. Anniversaries are such special occasions and I am happy to learn we made your parent’s 23rd amazing. Our associates will be so happy to hear your comments; I look forward to...

Reviewed 15 September 2014 via mobile

While driving through Raleigh on a road trip, we booked a room here. The hotel is rather large. The staff was all helpful and friendly. The hotel bar is tucked away in the corner and provides a nice sense of seclusion from the rest of the hotel. The bartender was friendly and made a great cocktail. We ordered craft cocktails...

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Helpful?
Thank Angela L
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Angela L, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, atmosphere pleasing and hotel comfortable. We appreciate your review and recommendation and look forward to your return. Best, Richard Rose General Manager

San Francisco
Reviewed 14 September 2014

First the bad. This hotel charges $9.95 per day for wifi access, $13.95 if you want decent speed. I simply refused. Who does that anymore? This is 2014 and wifi is a basic hotel amenity, like soap and towels. I find it quite ridiculous to charge that much for it or to charge at all. I don't want to feel...

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Helpful?
1Thank fermi_paradox
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear fermi_paradox, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. I have taken note of your feedback regarding internet. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you...

Saint Louis, Missouri
Reviewed 4 September 2014

I stayed here on 3 separate occassions in the Spring and Summer of 2014. The hotel staff are very nice. The rooms are fine. The guests can be young brats at a function, who don't know how to be quiet (I don't mind toddlers, but over 16 years you need to be mindful). The location is truly great. Lots of...

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Helpful?
1Thank JonDkinn
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear JonDkinn, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our great location, amenities and accommodations. Please accept my sincere apologies for the frustration you felt due to disruptive guests. The comfort of all our guests is our top priority. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We...

Scottsdale, Arizona
Reviewed 2 September 2014

Superior staff and accommodations, but the clientele of the nearby shops and restaurants appear a little quirky. Hotel internet was intermittent but staff went out of their way to try and help! This hotel is a shining star property, but surrounding pretentiousness of North Hills is a bit oft-putting.

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Thank VV_AV8R
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear VV_AV8R, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our accommodations and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward...

Dubai, United Arab Emirates
Reviewed 25 August 2014

The Hotel is centrally located and in the middle of a shopping / restaurant complex offering lots of opportunities to shop and eat on your doorstep. Hotel has access to la great local Gym in the shopping complex and can be accessed via Hotel, Staff are friendly and helpful and great at arranging early morning wake up and pick up...

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Helpful?
Thank Con J
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Con J, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our amenities, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Richard Rose General Manager

Calabash, North Carolina
Reviewed 20 August 2014

We have stayed here twice and we cannot say enough good things about this marvelous hotel. Very clean, spacious rooms; comfortable bed; awesome shower; great service. Everyone at the hotel is friendly, cordial, and accommodating. Location is excellent----actually in a shopping area with several restaurants within walking distance. The parking valets are terrific---will help you in any way they can---and...

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Helpful?
Thank gpa596
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear gpa596, Thank you for your kind review. I’m pleased to hear that our associates delivered service which exceeded your expectations and made for a good experience. We have a great team comprised of dedicated people who genuinely care about providing each guest with an exceptional stay. I’ll be certain to share your compliments with our team. We enjoyed having...

Henderson, Nevada
Reviewed 13 August 2014

Very nice hotel and great staff but their TV channels didn't provide for MSNBC. The Tv has most channels and the remote worked fine but they didn't carry MSNBC and the did carry FOX. The rest of the room was very nice.

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Helpful?
Thank DAR1959
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear NRPA, I’m so glad you enjoyed our hotel and comfortable room. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Richard Rose General Manager

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Price Range: $274 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Raleigh North Hills Hotel staff and other travellers.
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Questions? Get answers from Renaissance Raleigh North Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“construction-avoid lower floors. A highway runs behind hotel-can get noisy unless on a higher floor. Not too bad tho.”
 of 5 bubbles kurtl683, 21 Feb 2017 | Read review
“Staff was very helpful about getting us a room away from elevators and ice machines.”
 of 5 bubbles 43pat2014, 26 Jan 2017 | Read review
“Ask for mall view so you're not looking at the highway.”
 of 5 bubbles nanoStamford, 27 Dec 2016 | Read review
“My room faced the parking lot and the highway. That may sound boring, but it was quiet and relaxing.”
 of 5 bubbles Akingskid, 20 Oct 2016 | Read review
“I prefer to face the shopping area for a better view.”
 of 5 bubbles 633barryg, 13 Oct 2016 | Read review
5 of 5