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Renaissance Raleigh North Hills Hotel

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#18 of 84 Hotels in Raleigh
Certificate of Excellence
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Renaissance Raleigh North Hills Hotel
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508 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Raleigh, NC
Reviewed 27 January 2017

We had one of the newly renovated rooms with very comfortable beds and especially good reading lights. I would have liked a mirror over the dresser; with just the bathroom mirror and a full-length mirror nowhere near a shelf, it's hard for two people to get ready to go out at once. The only real problem we had was housekeeping....

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Helpful?
Thank 43pat2014
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear 43pat2014, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. I'm very sorry for our housekeeping lapse; please forgive us. Your comments, which highlight our successes and an area for improvement, are welcomed as they foster change for the better....

Reviewed 23 January 2017 via mobile

Great service, overall. The catered lunches were fair. The bread on the cold sandwiches were dry. The rooms don't have much for insulation, so if you need sleep, do not have a room on a full floor!! Noisy!! The view was nice from our room on the 8th floor, but the only chair in the room is an office chair,...

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Helpful?
Thank Rachel D
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Rachel D, It is fantastic to hear that you enjoyed your stay overall. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your...

Roanoke, Virginia
Reviewed 31 December 2016 via mobile

This Marriott property was very nice. I stayed here specifically for an NHL game and what an awesome surprise it was that the visiting players were also staying here. The fitness center access was awesome, but it is very hard to find access without walking outside. The indoor pool is large here, and all the staff was friendly.

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Helpful?
Thank HotSpotJ
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear HotSpotJ, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Richard Rose General Manager

Stamford, Connecticut
Reviewed 27 December 2016

Even though it has rained a lot during this Christmas visit, staying here at the Renaissance is always a treat. There are wonderful people at the front desk, at the valet stand, in the restaurants and in housekeeping. The rooms are bright and outfitted with great cable tv, lots of plugs for all our devices, and comfy beds with ample...

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1Thank Nan F
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Nan F, Welcome back! We’re pleased to hear our comfortable hotel, friendly staff, and convenient location made for an enjoyable Christmas stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Sincerely, Richard Rose General Manager

Washington
Reviewed 27 December 2016

Soooo, I am in the beautiful city of Raleigh for a family event. I like nice hotels and take advantage of their amenities. I booked the club level of the Renaisssance because I didn't know much about the area and the trip was last minute. I used Amex to book and arrived to find a very well appointed lobby and...

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Thank deonf637
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear deonf637, I'm very sorry for your poor arrival experience. Our club level is currently undergoing updates, but we are providing the sames amenities on the first floor. I regret that this was not effectively communicated to you and for the frustration caused. Club level reservations still include these special benefits: complimentary food (continental breakfast, hors d'oeuvres, complimentary non-alcoholic beverages,...

West Chester, Pennsylvania
Reviewed 18 December 2016 via mobile

Always looking for new venues for business meetings that don't cause the team to complain. The rooms are the Renaissance are clean and a good size. Good was good quality and the fitness center had a full size pool. A plus is that it's in the middle puff a shopping center with lots of places for dinner.

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Thank Emortens
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Emortens, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Richard Rose General Manager

Charlotte, North Carolina
Reviewed 9 December 2016 via mobile

I just checked in this evening it has been several months since I was last here. They not only knew my name but they said welcome back. I had a chance to bring in food from the adjacent restaurant and the front staff was kind enough to beat me to the elevator push the button hold the door let me...

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Thank Mark W
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Mark W, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Richard Rose General Manager

Chapel Hill, North Carolina
Reviewed 31 October 2016

The hotel was very nice. My only concern is we arrived at 3:00pm and our room was not ready. We walked around the town center and that was extremely nice. The gym was extremely nice as were all the restaurants in the area.

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Thank Mikevac
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Mikevac, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. I'm very sorry that we did not have a room ready...

New York City, New York
Reviewed 21 October 2016

The Renaissance is in the middle of one of most wonderful shopping centers in Raleigh. There is something for everyone, clothes, shoes, and movies, Oh MY! The hotel staff was gracious and accommodating. The room was nice. Nothing spectacular, but very comfortable. There is a nice restaurant and bar on the premises. The drinks were very nice!!! The views were...

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1Thank Akingskid
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Akingskid, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Richard Rose General Manager

Winston Salem, North Carolina
Reviewed 18 October 2016 via mobile

This is one of the best rooms I have received in months. Has a large walk in shower with a tv built in the bathroom mirror. Staff is wonderful here. Very convenient for shopping as its in a shopping center. Valet was a little slow when with a nice tip. Visited the restaurant, gym, conference center and have no real...

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Helpful?
Thank Luvtotravel2016
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Luvtotravel2016, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Richard Rose General Manager

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Price Range: $279 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Raleigh North Hills Hotel staff and other travellers.
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Questions? Get answers from Renaissance Raleigh North Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room away from the expressway.”
ncnativeazalea, 10 Apr 2017 | Read review
“construction-avoid lower floors. A highway runs behind hotel-can get noisy unless on a higher floor. Not too bad tho.”
kurtl683, 21 Feb 2017 | Read review
“Staff was very helpful about getting us a room away from elevators and ice machines.”
43pat2014, 26 Jan 2017 | Read review
“Ask for mall view so you're not looking at the highway.”
nanoStamford, 27 Dec 2016 | Read review
“My room faced the parking lot and the highway. That may sound boring, but it was quiet and relaxing.”
Akingskid, 20 Oct 2016 | Read review
5 of 5