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Renaissance Raleigh North Hills Hotel

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#17 of 83 Hotels in Raleigh
Certificate of Excellence
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491 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Chapel Hill, North Carolina
Reviewed 31 October 2016

The hotel was very nice. My only concern is we arrived at 3:00pm and our room was not ready. We walked around the town center and that was extremely nice. The gym was extremely nice as were all the restaurants in the area.

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Helpful?
Thank Mikevac
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Mikevac, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. I'm very sorry that we did not have a room ready...

New York City, New York
Reviewed 21 October 2016

The Renaissance is in the middle of one of most wonderful shopping centers in Raleigh. There is something for everyone, clothes, shoes, and movies, Oh MY! The hotel staff was gracious and accommodating. The room was nice. Nothing spectacular, but very comfortable. There is a nice restaurant and bar on the premises. The drinks were very nice!!! The views were...

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Helpful?
Thank Akingskid
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Akingskid, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Richard Rose General Manager

Winston Salem, North Carolina
Reviewed 18 October 2016 via mobile

This is one of the best rooms I have received in months. Has a large walk in shower with a tv built in the bathroom mirror. Staff is wonderful here. Very convenient for shopping as its in a shopping center. Valet was a little slow when with a nice tip. Visited the restaurant, gym, conference center and have no real...

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Helpful?
Thank Luvtotravel2016
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Luvtotravel2016, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Richard Rose General Manager

Cincinnati, Ohio
Reviewed 14 October 2016

What a VERY nice stay, at a VERY nice property. First off, the location is pretty darn nice. This is close to the town, close to NC State, and not real far from the airport. The property sits within a small open air shopping\food area. You have Target, JCP, tons of small shops like Plow and hearth, REI, and others....

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Helpful?
Thank Barry G
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Barry G, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our well designed rooms, fun location and friendly service. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Richard Rose General Manager

Norton, Massachusetts
Reviewed 9 October 2016 via mobile

Great modern hotel less than a half hour from the airport. The hotel sits in an outdoor shopping and restaurant area which makes it easy to find a good spot to eat for any tastes. The room itself was very comfortable with plenty of work space, large clean/modern bathroom and the bed was very comfy. The bar area is small...

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Helpful?
Thank cjgil8833
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear cjgil8833, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our meeting space and service pleasant. We appreciate you choosing our hotel. Thank you for your kind feedback and we look forward to hosting you again. Best, Richard Rose General Manager

Reviewed 27 September 2016 via mobile

The hotel is in a great area with restaurants and retail store in walking distances. The hotel does not have a pool or jacuzzi 😒but the staff was great, accept for the housekeeper knocking on my door at 8:30am to see if we are leaving that day..🤔

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Helpful?
Thank 684keyshas
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear 684keyshas, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours, which highlight strengths and areas for improvement that allow us to serve our guests better. Please visit us again the next time you travel to the area. Best, Richard Rose General Manager

Atlanta, Georgia
Reviewed 24 September 2016 via mobile

Above average even by Renaissance standards. Service was very good. Clean and comfortable rooms. Nice bar area. Good food. Walking distance to tons of shopping and dining. Parking was plentiful. Will be back.

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Helpful?
Thank Aaron J
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Aaron J, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Richard Rose General...

San Francisco, California
Reviewed 18 September 2016 via mobile

Located about 15-20 mins from RDU. Took Uber to the hotel. Surrounded by shops and restaurants. Very easy process checking in and out. Friendly and welcoming front desk. Definitely would stay here again!

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Helpful?
Thank TravelWino76
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear TravelWino76, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Richard Rose General Manager

New Bern, North Carolina
Reviewed 13 September 2016 via mobile

Stayed here one night and wish it was longer. If your wife likes shopping everything is in walking distance outside the hotel. Rooms are ultra clean and spacious. Staff are very attentive. The hotel boasts an in-house bar and restaurant and very entertaining.

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Helpful?
Thank edodowd
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear edodowd, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Richard Rose General Manager

Atlanta, Georgia
Reviewed 10 September 2016

Hair in the bath room and on my bed sheet. Tattered, frayed sheets. Unkempt housekeeper. Cold breakfast food that should have been hot. I do not recommend this hotel at all. Horrible front desk service. A really bad experience. Do not stay here.

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Helpful?
Thank amyd20
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear amyd20, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Price Range: $261 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Raleigh North Hills Hotel staff and other travellers.
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Questions? Get answers from Renaissance Raleigh North Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced the parking lot and the highway. That may sound boring, but it was quiet and relaxing.”
 of 5 bubbles Akingskid, 20 Oct 2016 | Read review
“I prefer to face the shopping area for a better view.”
 of 5 bubbles 633barryg, 13 Oct 2016 | Read review
“Make sure no wedding party is booked on your hall.”
 of 5 bubbles hangini, 8 Jul 2016 | Read review
“No need to valet, plenty of free parking around. Chose a room with the city view and you could also watch your parked car.”
 of 5 bubbles 870tashab, 7 Jul 2016 | Read review
“Would suggest an upper level room to take advantage of the view.”
 of 5 bubbles DGB65, 4 Jul 2016 | Read review
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