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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

1,283 reviews
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Traveller (55)
Room & Suite (91)
Dining (17)
Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(62 reviews)
“cameron village”(38 reviews)
“front desk”(150 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,283)Write a Review
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All reviewsdouble treecameron villagefront deskhillsborough streetwarm cookiesbanquet staffnorth carolina state universitybusiness meetingrooms were cleanthe staff was greatthe entire staffconvenient locationgreat customer serviceymcamariezulemacampus
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61 - 65 of 1,268 reviews
Reviewed 3 October 2017

I was attending the IBMA Bluegrass Event the last weekend in September and used this hotel because all the downtown hotels had no vacancies. I was initally disappointed since I had to take a taxi to and from downtown; however, my stay was wonderful due...More

Thank Jimbo074
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 3 October 2017

Thanks for choosing DoubleTree by Hilton Raleigh-Brownstone-University while attending an event. We are thrilled to our location was perfect for your needs and that you were impressed with the delicious food we serve. It was a pleasure serving you, and we look forward to welcoming...More

Reviewed 3 October 2017

Experience from arriving to leaving the facility. The atmosphere was professional; inviting and clean. The staff knew what customer service. Everyone seem to get along like a family. From the house keeping, front desk reception area, the catering coordinators, the wait staff and the bar...More

Thank barbdoz
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 3 October 2017

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. On behalf of everyone at DoubleTree by Hilton...More

Reviewed 27 September 2017

It was a bit noisy, between guests and traffic outside. Balcony door wouldn't open. Trash on balcony from previous guests. Carpet wet in room from previous guests , room smelt a bit from it. Didn't have coffee cups or microwave in the room, which surprised...More

Review collected in partnership with DoubleTree by Hilton
Thank Curtc55
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 28 September 2017

Dear Curtc55, Thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. Please accept our apologies for having trouble getting a good night's rest. We truly believe...More

Reviewed 25 September 2017

We were very pleased with the services that the staff provided us during our stay. The hotel was clean. The hotel staff was very warm and friendly. The hotel was very close to restaurants and shopping.More

Review collected in partnership with DoubleTree by Hilton
Thank michaelaZ3481JI
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 26 September 2017

Michael, thank you so much for staying at DoubleTree by Hilton Raleigh-Brownstone-University while attending a wedding. We are delighted to read our outstanding hospitality and convenient location left you with a great impression of our hotel. We appreciate you being our guest and hope to...More

Reviewed 25 September 2017 via mobile

I'm always leary when it comes to hotels, only because I have stayed in a quite a few where the cleanliness was disgusting. But I was pleasantly surprised with this hotel! The room was very clean! The staff was nice, although we weren't here much...More

Thank Shana W
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 25 September 2017

Shana, thank you for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are thrilled to know our location close to various attractions of the city worked well for your needs and that you were impressed with the comfort of your well-appointed room. Thanks again...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 132 - USD 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 132 - USD 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (91)
Dining (17)
Amenities (15)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Sue B
15 September 2017|
AnswerShow all 5 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
27 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
3 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
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12
Room Tips
"Hilton Honors floors are nicer"
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"Rooms above ground level have balconies."
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"Do NOT accept a room on the ground floor!"
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"Corner rooms are larger"
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