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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

1,283 reviews
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Traveller (55)
Room & Suite (91)
Dining (17)
Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(62 reviews)
“cameron village”(38 reviews)
“front desk”(150 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,283)Write a Review
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All reviewsdouble treecameron villagefront deskhillsborough streetwarm cookiesbanquet staffnorth carolina state universitybusiness meetingrooms were cleanthe staff was greatthe entire staffconvenient locationgreat customer serviceymcamariezulemacampus
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151 - 155 of 1,268 reviews
Reviewed 17 May 2017 via mobile

This hotel really treat HHonor members right. It has three HHonor floors which the rooms are provided with bottle water and soft drinks daily. Gold members also get full buffet breakfast. The hotel locates next to the NC State campus and Cameron Village we you...More

Thank rtansfdc
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 21 May 2017

We appreciate your loyalty. Thank you for choosing DoubleTree by Hilton Raleigh-Brownstone-University and sharing your experience. We are proud to be part of the Marriott family and are so glad you and your family enjoyed our exceptional service and great facilities. Thanks for being our...More

Reviewed 15 May 2017

staff were not friendly or helpful, not enough parking for guests, AC system does not work well. Staff does not address any problems that you call about. There was construction going on right beside the hotel and they started very noisy work around 6:30 AM...don't...More

Review collected in partnership with DoubleTree by Hilton
Thank Kimberli T
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 16 May 2017

Dear Kimberli T, In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Our goal is to welcome every guest to a clean, comfortable, well-maintained room, combined with excellent service. We clearly fell short in this instance...More

Reviewed 15 May 2017 via mobile

From the moment we walked through the doors our experience at DoubleTree was phenomenal. Omar at the check in counter was absolutely amazing!! He went above and beyond to ensure our stay was everything we wanted it to be. He even took the time to...More

Thank KSheriD
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 16 May 2017

Thank you for the wonderful review about you stay. We’re delighted you were impressed with each and every aspect of our hotel and had a fabulous service from Omar & Phil. I will be sure to share your compliments with them, and we look forward...More

Reviewed 14 May 2017

There's a lot to recommend this hotel - great location, the rooms are very nice, and best of all - a hotel with a balcony window that opens! I really enjoy fresh air and far too many are sealed shut. It was awesome to sit...More

Thank DivemistressofthDark
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 18 May 2017

Thank you for choosing DoubleTree by Hilton Raleigh-Brownstone-University for your stay. We are happy to read you liked your room with the balcony and that our location was perfect for your needs. That being said, we apologize for the disturbance you experienced from the parking...More

Reviewed 14 May 2017

The difference here is the people that work at this property. Everyone had a smile on their face and were willing to help. When I mentioned this to the manager he told me about the fact that they have many long tenured employees. Very impressive....More

Thank Rick M
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 14 May 2017

Rick, thank you so much for confirming to others that what a great choice DoubleTree by Hilton Raleigh-Brownstone-University is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. I...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 132 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 132 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (91)
Dining (17)
Amenities (15)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Sue B
15 September 2017|
AnswerShow all 5 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
27 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
3 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
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12
Room Tips
"Hilton Honors floors are nicer"
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"Rooms above ground level have balconies."
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"Do NOT accept a room on the ground floor!"
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"Corner rooms are larger"
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