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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

1,272 reviews
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Traveller (55)
Room & Suite (82)
Dining (17)
Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(62 reviews)
“cameron village”(38 reviews)
“front desk”(147 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,272)Write a Review
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All reviewsdouble treecameron villagefront deskhillsborough streetwarm cookiesbanquet staffnorth carolina state universitybusiness meetingrooms were cleanthe staff was greatthe entire staffconvenient locationgreat customer serviceymcaderekzulemacampus
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131 - 135 of 1,257 reviews
Reviewed 25 May 2017

wi fi would not work in room had to go out in the hall or lobby to login, back in the room the signal dropped, login was confusing had to enter your HHonors acct number(don't know what happens if you are not a HHonors member)...More

Thank Mike S
Response from 00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 25 May 2017

Dear Mike, thank you for your recent visit to our hotel. We are truly sorry for problems you encountered with the WiFi and the issues you in your room. Normally our guests have great things to say about their experience here, and while I am...More

Reviewed 23 May 2017 via mobile

Hotel was very nice. Check in was easy and fast. King size bed was very comfortable as was the room. Breakfast was very nice with lots of choices. The ladies in the dining room were very nice. My only minor complaint is that the ac...More

Thank Valorentz
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 23 May 2017

Thank you for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are happy to know you were comfortable here and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for...More

Reviewed 22 May 2017

An excellent place to stay. Mr. Winn and his staff are an asset to the Hilton Hotels. Hotel is very convenient to the N.C. State campus in Raleigh, NC. Parking is very convenient. Breakfasts are excellent.More

Review collected in partnership with DoubleTree by Hilton
Thank I6736QWthomasr
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 23 May 2017

Thank you for being our guest at DoubleTree by Hilton Raleigh-Brownstone-University. It is good to know our location was ideal for your visit and that our associates left you with a good impression of our hotel. I can't wait to share your compliments with my...More

Reviewed 22 May 2017

I had a excellent stay the customer service was great. Omar and Haddy made me feel right at home I really enjoy them I would recommended your hotel to any one. I needed extra towels I called and got my towels right away. I was...More

Thank ericalanier74
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 23 May 2017

We appreciate your kind review acknowledging the excellent service you received from Omar and Haddy. Your comments will allow me to thank them personally. Your feedback is valuable in letting us know how we are performing, so thank you for taking the time to share...More

Reviewed 21 May 2017

What a wonderful and memorable experience! Many thanks to the attentive Brownstone associates who saw to all of our needs... Darlene and the other great servers were courteous and gracious...The food was warm and delicious, the tables were beautifully decorated..The Brownstone has plenty of parking...More

Thank One L
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 22 May 2017

It was our pleasure hosting your grandmother’s 100th Birthday party at DoubleTree by Hilton Raleigh-Brownstone-University. We are glad to know you loved the service provided by our attentive associates, especially Darlene. I will share your kind compliments with her and my whole team to let...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 126 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 126 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (82)
Dining (17)
Hotel & Grounds (75)
Business Centre & Event Rooms (11)
Bathroom (5)
Questions & Answers
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Sue B
15 September 2017|
AnswerShow all 4 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
27 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
3 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
Room Tips
"Rooms above ground level have balconies."
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"Do NOT accept a room on the ground floor!"
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"Corner rooms are larger"
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"Park closer to the front."
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