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La Quinta Inn & Suites Raleigh Crabtree

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#20 of 82 Hotels in Raleigh
Certificate of Excellence
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La Quinta Inn & Suites Raleigh Crabtree
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569 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Raleigh Crabtree
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Showing 566: English reviews
Reviewed 26 October 2016

This staff was very polite, but the Hotel needs UPGRADES...Food needs to have more variety. Hot Breakfast maybe, and more selection. Carpets seemed grimy and outdated. Elevators look, smell and feel old and are scary to ride.

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Thank Nancy V
Raleigh, North Carolina
Reviewed 17 October 2016

We stayed here a few nights after Hurricane Matthew. We live in Raleigh and had lost power to the storm. The hotel and staff were extremely accommodating and made us & our dog feel welcomed. They went over and above to help the guests, who were mostly people who had evacuated to Raleigh to get away from the storm.

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2Thank Molly A
Peoria, Illinois
Reviewed 15 October 2016

If not for the front desk courteous, I would have rated this poor rather than AVERAGE. The first day when I used the towel after taking a shower, the towel had hair in it. I saw a vacuum cleaner on the corridor floor, but most times when I noticed, it always had some trash.

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Thank jaythakkar401
Zebulon, North Carolina
Reviewed 14 October 2016

We were without power due to the storm and each day we asked to keep our room and they always accommodated us. Very nice staff. Was offered to join LaQuinta program and we did. Were not aware LaQuinta even had one which will save us money in the future. Thank you to all.

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Thank Thomas Z
Wendell
Reviewed 11 October 2016 via mobile

As like many folks in Wake and surrounding counties, we still have no power due to Hurricane Matthew. Night one in the dark was doable, night two I called to book a room for my husband and our two dogs. We were given a handy cap accessible room as all others were booked. It was roomy for the four of...

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1Thank Kristin C
Virginia Beach, Virginia
Reviewed 10 October 2016 via mobile

I stayed here twice in a month. My first experience was not what I had hoped. There was an overwhelming smell that resembled old cigarette smoke in my room. Dogs barked all night and as I was there on business I needed the sleep, which was interrupted often. Even the air conditioner wasn't able to drown out the noise. The...

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1Thank n2gemz
lq0959gm, Manager at La Quinta Inn & Suites Raleigh Crabtree, responded to this review

Dear Value Guest, thank you for selecting La Quinta Crabtree. We are truly sadden to hear that your experience here at La Quinta Crabtree was not up to par and the issues you spoke about with cleanliness and lack of amenities will be address with staff. The weather report of Hurricane Matthew may have caused undo stress to some of...

Reviewed 6 October 2016

My wife and I stayed here on business and found this to be a very nice hotel. The front desk staff was exceptionally helpful and friendly. Parking was free and right in front of the hotel. The housekeeping staff was also helpful and friendly. We will stay here again.

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Thank Robert C
Beaufort, South Carolina
Reviewed 6 October 2016

Great location and nice facility. Well maintained with nice staff, especially at front desk. Breakfast items need to be increased to include eggs, other than boiled, sausage/bacon. All in all, I surely would stay here again and highly recommend it.

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1Thank SoapStick
Wilmington, North Carolina
Reviewed 5 October 2016

I was traveling to Raliegh for a horse show and needed a room to lay my head down, a hot shower, and somewhere to eat breakfast that was a short drive to the JB Hunt Complex. This was the 7th hotel I contacted since all the others in the $80-$150 range were full. Apparently it was a busy weekend in...

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2Thank KerriD1
lq0959gm, General Manager at La Quinta Inn & Suites Raleigh Crabtree, responded to this review

Hello KerriD, Thank you for the response and I am sorry for the issues you had during your stay. There is no excuse for not having everything work and presentable in your room. I will address the issues with my Team to make sure we correct for future guests. I will also let Chrissy know how pleased you were with...

Ladysmith, Virginia
Reviewed 2 October 2016

Had an issue with the a/c the first night, leaving the room stuffy and very humid. The next day, we asked the desk clerk to send someone to check the a/c and were asked if we were using the wall control or the one on the a/c unit. We were using the controls on the unit. Once we started using...

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1Thank JoJo13100

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Raleigh Crabtree

Address: 2211 Summit Park Lane, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $110 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Raleigh Crabtree 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Raleigh Crabtree Hotel Raleigh
La Quinta Inn And Suites Raleigh Crabtree
La Quinta Raleigh
Raleigh La Quinta
Hotel Style:
#5 Best Value Hotel in Raleigh
#16 Business Hotel in Raleigh
#16 Family Hotel in Raleigh
#20 Romantic Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Raleigh Crabtree staff and other travellers.
9 questions
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Hillsdale, New Jersey
6 months ago
Berkeley
9 months ago
over a year ago
Jasper, Georgia
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Raleigh Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's no "better" location for a room in this hotel, as far as I can tell.”
 of 5 bubbles TJSullivan, 13 Jun 2016 | Read review
“Ask for a room that has never been smoked in”
 of 5 bubbles 607Pebbles, 7 Jun 2016 | Read review
“Check the beds”
 of 5 bubbles daisy281, 4 May 2016 | Read review
“Don't come here.”
 of 5 bubbles kerryr609, 6 Mar 2016 | Read review
“Pet friendly room 1st floor (228) - near an outdoor exit stairwell and elevator”
 of 5 bubbles MGordonCharlotte_NC, 1 Jan 2016 | Read review
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