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Comfort Suites New Bern

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Comfort Suites New Bern
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Reviewed 27 August 2015

If you are looking for a Wonderful trip to relax and review the History of this Great town. Then this is your OFF the grid from the Major Cities and destinations that grab the headlines. There are TOO many places to visit in and around this Historic town. Drive, Fly or Sail to get here..just get here. You will Love...

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Helpful?
Thank DFordJr-USMC
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay at our hotel. We're glad you were able to see all of the wonderful sites New Bern has to offer. New Bern is full of rich history and beautiful scenic views. I love calling New Bern home! We hope to see you again in the future. Sincerely, Rhonda Emerson General Manager

Carlisle, Pennsylvania
Reviewed 22 August 2015

This hotel was clean and comfortable. Service was excellent. Only thing I would recommend is more healthier breakfast options. If you want to be close to downtown New Bern where all the shops and good restaurants are you should stay on the other side of the river. Wifi slow.

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Helpful?
Thank lovetodance4
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay.We're constantly looking for ways to improve at our hotel. Your suggestion regarding healthier breakfast options are being addressed. Your comments regarding our hotel's cleanliness and service has been shared with our employees. Thank you again for your feedback. Sincerely, Rhonda Emerson General Manager

Greensboro, North Carolina
Reviewed 16 August 2015 via mobile

The hotel was clean and well decorated. The second day we were here we got no room service. We left the room around 11am and got back around 6pm . The dirty towels had been removed but there were no new ones replaced. The beds were left undone along with the trash remaining in the buckets. We called to question...

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Helpful?
Thank Mya C
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Mya C., Thank you for making us aware of your stay at our hotel. Your comments regarding the housekeeping and customer service issues you experienced have been addressed. We apologize for any inconveniences this may have caused. Our hotel welcomes guest reviews and uses the feedback to make any necessary changes. We hope that one day you will return...

Reviewed 14 August 2015 via mobile

We enjoyed our stay and would go back again. Our suite was nicely decorated, room was very clean, and although most of the rooms were filled by a little league tournament, it was relatively quiet. We enjoyed the breakfast, plenty of options. I thought the pool area was kept up well. I was glad for an indoor pool in the...

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Helpful?
Thank Deneen K
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Deneen K., Thank you for making us aware of your recent stay at our hotel. We take pride in our hotel and are glad to know you enjoyed our accommodations. Our large suites, hearty breakfast buffet and indoor pool are just some of the amenities our hotel has to offer. We are delighted you were able to take advantage...

Clemmons, North Carolina
Reviewed 29 July 2015

We stayed one night here and it was a good stay. Very comfortable beds. Some of the bottom sheets were scratchy, but the pillows were soft as was the bedding. We had to ask for extra bedding for the sleeper sofa, and the hotel front desk was quick to provide that to us. Clean room and very spacious. Good size...

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Helpful?
Thank Shana K
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Shana K., Thank you for making us aware of your stay with us. Your review brought many smiles to the faces of our employees at our staff meeting. Feedback from you and other guests gives us the knowledge on what our hotel is doing correctly and what areas may need improvement. From the sound of your review, we are...

Scottsville, Virginia
Reviewed 28 July 2015

My husband and I and our 2 month old baby girl stayed in this hotel because we were down in New Bern NC for my husbands little brothers baseball tournament. When we got there it was so beautiful in the inside, looked well kept nice and clean so I was very happy for that. Later that evening when I woke...

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Helpful?
1Thank Ashley L
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Ashley L., Thank you for making us aware of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...

Frederick, Maryland
Reviewed 27 July 2015

There were three couples in our party and we all had a good experience. The rooms were clean, breakfast was good but the best part was the staff. Very, very helpful and friendly. Everyone we spoke to was cheerful and helpful - including the front desk, the cleaning crew and the people who worked in the breakfast area.

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Helpful?
Thank JML7928
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay with us. Your feedback is very important to us. We appreciate your comments regarding our staff's friendliness and helpfulness. We strive on providing great customer service and a clean hotel. Your comments shows us that we are headed the right direction. Thanks again for your feedback. Sincerely, Rhonda Emerson General Manager

Miami, Florida
Reviewed 26 July 2015

We stayed 3 nights at this Comfort Suite to be near airport and downtown New Bern, each a few miles away. Not a luxury hotel but sufficient. Breakfast pretty basic. Coffee only available during 6a-9a breakfast. Select the "bold" pot if you want coffee with a decent taste. Small coffee maker in room has poor quality coffee. What we liked,...

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Helpful?
Thank blonomad
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay at our hotel. We appreciate feedback received by you and other guests. We are constantly looking for ways to improve our hotel and your comments regarding the coffee and maintenance issues have been addressed. Thank you again for your feedback. Sincerely, Rhonda Emerson General Manager

Morrisville, North Carolina
Reviewed 19 July 2015

We have stayed there several times with my grandbabies. All of the people that worked there were really nice. Outstanding customer service. I highly recommend this hotel. Thank you so much Comfort Suites.

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Helpful?
Thank Cheryl G
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Cheryl G., Thank you for making us aware of your stay with us. We are delighted to know that you and your family enjoyed our customer service. Your wonderful comments were shared at our staff meeting and made the entire staff smile. We hope to see you again soon. Sincerely, Rhonda Emerson General Manager

Palm Bay
Reviewed 12 July 2015

great place to stay...formerly a Best Western, it still is a top-notch property with an excellent breakfast set-up. Centrally located to vistit all the business & attractions in the area. Restaurants right near the property to visit.

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Thank Norm BEAR L
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your recent stay at our hotel. We are pleased to hear that you enjoyed our accommodations. We are constantly looking into ways to keep our guests impressed. Your comments regarding our hearty breakfast buffet confirms that we are headed in the right direction. We hope that when you return to the New Bern...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites New Bern

Address: 1006 Old Cherry Point Rd, New Bern, NC 28560-6565 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $125 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites New Bern 2.5*
Number of rooms: 73
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Hotel Style:
#3 Romantic Hotel in New Bern
#5 Business Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites New Bern staff and other travellers.
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Questions? Get answers from Comfort Suites New Bern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the rooms are nice, I prefer the second floor and on the front side of the hotel.”
 of 5 bubbles Richard49135, 24 Feb 2017 | Read review
“Our room faced the back and was very quiet.”
 of 5 bubbles lucyw, 4 Oct 2016 | Read review
“Rooms on the back side are quiter”
 of 5 bubbles JAG5088, 18 Sep 2016 | Read review
“King size, non smoking.”
 of 5 bubbles TeresaS110, 20 Aug 2016 | Read review
“Top floor is quiet.”
 of 5 bubbles Westcoast007, 10 Aug 2016 | Read review
5 of 5