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SpringHill Suites New Bern

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Traveller (56)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent69%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(55 reviews)
“indoor pool”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Additional information
Offers from SpringHill Suites New Bern
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Offers from SpringHill Suites New Bern
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (491)
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489 results
Traveller rating
331
103
32
16
7
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Time of year
LanguageEnglish
331
103
32
16
7
Show reviews that mention
All reviewsfront deskthe spring hill suitesindoor poollarge showerwafflessitting arearoom was spaciouswalk in showersofa bedenjoyed my stayin townextra towelswaffle makerchecking outvisit familywould stay here againthe entire staff
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1 - 5 of 489 reviews
Reviewed 5 days ago

I want to say that my only issue with the hotel is the main thing you stay for, comfort while working or sleeping. The bed and furniture were the most uncomfortable i have experienced. I am lifetime platinum and have stayed at a lot of...More

Review collected in partnership with this hotel
Thank Michael M
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 4 days ago

Thank you for taking the time to provide us with your valuable feedback. We are delighted you enjoyed our friendly staff. Please accept our sincere apologies for the issues your experienced with the furniture. We will utilize your feedback to improve our guests overall experience...More

Reviewed 1 week ago

Great place to stay. As I entered the lobby I was greeted with a prompt, friendly hello. Check-in process was fast and simple. The room was beautiful. Bed was very comfortable. I felt safe. It is always a plus when the access to the location...More

Review collected in partnership with this hotel
Thank pfgarren
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 1 week ago

Thank you so much for your great review. Our staff strives to make every guest experience memorable and we are delighted you enjoyed our beautiful rooms. We look forward to welcoming you back!

Reviewed 3 weeks ago

The location is just far enough outside of the downtown area that it is a very short drive or car share ride. The location was clean and the staff was very courteous. We did not explore the pool or the gym facilities but we did...More

Review collected in partnership with this hotel
Thank jpartschjr
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 1 week ago

Thank you for your great review. Our goal is to have the best service and cleanest hotel in New Bern. We look forward to seeing you again when your travels bring you back to New Bern.

Reviewed 3 weeks ago

Very friendly staff, all of them I encountered were courteous and friendly. Clean, well managed. Nice place not far from downtown and restaurants, shops, etc, but too far to walk. Great value. Quiet location. Breakfast is good, but not fancy.

Thank rbranden
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 1 week ago

Thanks for the review. Our staff strives to deliver the best service in New Bern and we are delighted you were able to experience everything our hotel has to offer. We can't wait to welcome you back!

Reviewed 3 weeks ago

We initially planned to stay one night at this Springhill Suites while we were visiting New Bern, but our room was so comfortable that we decided to stay an extra night. All areas of the motel were clean and well maintained. The room was a...More

Thank SuerobTx
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 1 week ago

Thank you for taking the time to provide us with your review. We are delighted you enjoyed our spacious and comfortable suites and our friendly staff. We look forward to seeing you the next time you visit New Bern.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 121 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 121 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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PBEANE
17 November 2015|
AnswerShow all 5 answers
Response from campm0m | Reviewed this property |
No pets
0
Votes
Room Tips
"Sleep on the floor the carpet is likely more comfortable than the bed"
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"Accessible room was large and comfortable"
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"Back room on 3 or 4th floor... no noise from roof fans or light from extrior signage"
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"Stay on backside. Front is too well lit at night and difficult to get room dark for sleep."
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