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All reviewsfront deskroom was cleanshuttle servicewould definitely stay here againbreakfast buffetbusiness tripgreat ratepark flygreat roomflight was cancelledair conditionernice propertycomfortable stayexcellent staygas stationrental carparking lot
Front desk. WOW. This past week I was on a business trip to Raleigh. The service I got at this hotel. From the moment I arrived the service was bad. Was not treat with respect at all. The front desk person and another person was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Raleigh Durham Airport-MorrisvilleResponded 3 weeks ago
I realize that you have many options when it comes to lodging, and I appreciate you choosing our property.
I am sorry that your experience with our welcoming staff was a letdown. It is dismaying to know that you find the demeanor of...More
In all my years of travel, I have never once "wanted" to write a review, but there was something positively different about this Holiday Inn. I know this is going to sound crazy, but the service, amenities, and accommodations were on point--so much so it...More
Response from Rebecca R, Manager at Holiday Inn Raleigh Durham Airport-MorrisvilleResponded 4 March 2018
Thank you for taking the time to write a detailed and wonderful account of your recent stay with us. We love to hear that the service we provided you was reminiscent of the Holiday Inn experience you had as a child. I know what you...More
My son and I stayed last week overnight while attending the Tarheels vs Hurricanes men’s basketball 🏀 game at Chapel Hill..
Room was clean and decent .. Wish the bathroom had an exhaust fan.. Being on the 6th floor. The hot water took forever, like...More
Thank jamie b
Response from Rebecca R, Manager at Holiday Inn Raleigh Durham Airport-MorrisvilleResponded 14 April 2018
Thank you for your review of our hotel. We apologize for the hot water issue you experienced and will be sure to notify maintenance. We want you to have an experience of value when visiting our hotel. The next time you and your son are...More
I stay at this hotel quite often - usually once a month while in Raleigh on business. The property is starting to show its age a little bit, however. Usually, my room is very good. I avail myself of the state government rate - so...More
Response from Rebecca R, Manager at Holiday Inn Raleigh Durham Airport-MorrisvilleResponded 5 March 2018
Thank you for taking the time to review our hotel and for choosing to be a loyal guest with us for all your trips to our area! We will notify maintenance about the tub and the register inside of your room. We hope next time...More
Clean lobby and room. Odd food smell in room upon entering. May be because Hooters is next door. Coffee at restaurant wasn’t very good. Staff was friendly and helpful. No iron in the room and one was brought up in minutes.More
Response from E C, Manager at Holiday Inn Raleigh Durham Airport-MorrisvilleResponded 1 March 2018
Thank you for taking the time to review your recent stay. We are happy to hear that you enjoyed our clean facilities and friendly staff. We apologize that the iron in your room was missing, but are glad that our staff quickly brought you a...More