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HYATT house Raleigh Durham Airport

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HYATT house Raleigh Durham Airport
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361 Reviews from our TripAdvisor Community

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There are newer reviews for HYATT house Raleigh Durham Airport
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Showing 353: English reviews
Virginia
Level Contributor
254 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 18 August 2016

This hotel had been our choice for Park/Sleep/Fly package since 2007 - not anymore! Shuttle drivers used to take you to the airport when you requested. Now it's every half hour provided the shuttle is not full. Unfortunately, on our last stay we could not get the shuttle time we requested. Upon arrival, we used to be able to call... More 

Helpful?
Thank Janet_and_Jerry
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Reviewed by Janet_and_Jerry, I apologize for the issues you experienced with our shuttle. It has been our policy with leaving on the half-hour mark for the convenience of our guests and respect for everyone's schedule. It sounds like we may have had some groups that had prearranged for shuttle times prior to your request. It is unfortunate you did... More 

Chicago, Illinois
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 August 2016

I have stayed at this hotel multiple times during business travel in RTP. I like this place. The location is great - close to the airport, Walmart, restaurants. They offer breakfast in the morning. Nothing great about it but it's good, can't complain. The best part is that they offer free shuttle to anywhere (except residences) within 5 miles area.... More 

Helpful?
Thank SP_ORD
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear SP_ORD, Thank you for the feedback regarding your recent stay with us. I am happy to hear you enjoyed your stay and were able to take advantage of our complimentary shuttle and breakfast! Please visit us again next time you visit the Raleigh area. Respectfully, Mark L More 

Newport News, Virginia, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2016 via mobile

I can say for my first time staying at a Hyatt hotel, I expected more. I think I could have stayed at Holiday Inn and got better service. The attitudes of some of the staff was too much for me. So while I was at the hotel I dost ask for u because I didn't want end up getting angry.... More 

Helpful?
Thank Valarie M
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Valerie M, I apologize you did not have a more positive experience while staying with us. Your compliments about the breakfast and some staff are appreciated. However, it was concerning to hear that not all staff gave you the same hospitable service. We will certainly share your comments with our team in hopes to improve communication. In addition, our... More 

USA
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 July 2016 via mobile

I had an absolutely wonderful night's rest here. The room was a comfy studio type with large bed, swivel tv that can face the bed or the living room, good kitchen (though i didnt use it). I sleep really well and was very happy. They also sell amenities like roll on and have complimentary toothbrushes and toothpaste. The breakfast was... More 

Helpful?
Thank TravelBuggy2
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear TravelBuggy2, Thank you for sharing you feedback regarding your recent stay with us. It's great to hear you enjoyed our amenities and complimentary breakfast, as well as the room set up! I do want to share that in the future, we do offer complimentary lotion at the front desk, upon request. My apologies for the issue you encountered with... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Raleigh Durham Airport Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 141 smartly designed suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio complete with fire pit and lounge seating. Conveniently located right off Interstate 540 just minutes from Research Triangle Park. ... more   less 

Additional Information about HYATT house Raleigh Durham Airport

Address: 10962 Chapel Hill Road, Morrisville, NC 27560 (Formerly Hotel Sierra Raleigh Durham Airport)
Region: United States > North Carolina > Morrisville
Price Range: $131 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Raleigh Durham Airport 3*
Number of rooms: 141
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Morrisville
#2 Business Hotel in Morrisville
#4 Family Hotel in Morrisville
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Raleigh Durham Airport staff and other travellers.
3 questions
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over a year ago
Cary, North Carolina
over a year ago

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Questions? Get answers from HYATT house Raleigh Durham Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check that you don't have a handicapped accessible room on check in.”
 of 5 bubbles dyerta, 17 Oct 2016 | Read review
“High floor facing the back not the parking lot.”
 of 5 bubbles JKNC8178, 20 Sep 2016 | Read review
“I requested a room on the top floor away from the elevator.”
 of 5 bubbles AlvinaM, 30 May 2016 | Read review
“I'm sure an upper floor is quieter, but even the ground floor was fine.”
 of 5 bubbles GeeM794, 29 May 2016 | Read review
“High Floor was nice.”
 of 5 bubbles 577brandond, 9 May 2016 | Read review
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