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Returned for another business trip. The location is convenient and the hotel is spiffier than most Hyatt Houses. As a member, was upgraded to a king suite, which was quite nice and spacious. Looked out over the parking lot but there were trees further in...More
Stayed at Hyatt House visiting family in the area. Impressed with the nice decor and comfortable atmosphere in the common areas and in the hotel room.
Stayed in the handicap accessible room with the king size bed. This was not what I reserved. I reserved...More
The rooms are clean and nicely decorated. It's close to the airport and many restaurants.
Overall decent place but morning breakfast was out of coffee both mornings. There is a coffee place across the street and a Starbucks about a half mile down the road.
We have stayed at this hotel in the past and have been impressed by the convenient location and the quality of guest services. However, on our most recent visit, the hotel was woefully understaffed. On both days, our rooms were not cleaned until after 5...More
The hotel itself is very nice. The morning breakfast buffet, which is very important to me, is subpar. It just has the minimum required options, and is constantly running out of things, from food to napkins. They don’t have an additional strong coffee choice. They...More
Our shuttle is complimentary from 5a to midnight. When guests arrive at the airport, call the hotel after you receive your bags. We will direct you where to meet the shuttle outside of baggage claim. We do not run... More
Our shuttle is complimentary from 5a to midnight. When guests arrive at the airport, call the hotel after you receive your bags. We will direct you where to meet the shuttle outside of baggage claim. We do not run continuously to the airport for pickups - it is on-demand when guests arrive.
If you have addition questions, feel free to call the hotel at 919.388.5355. Otherwise, just call this number when you arrive and we will be happy to assist!