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Extended Stay America - Raleigh - RDU Airport

112 reviews
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Traveller (9)
Room & Suite (12)
Dining (3)
Overview
  • Excellent42%
  • Very good8%
  • Average9%
  • Poor16%
  • Terrible25%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)Write a Review
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All reviewshome away from homelong term stayrecommend this hotelrooms were cleanenjoyed my stayangelaairportwalmartrduraleigh
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21 - 25 of 109 reviews
Reviewed 10 February 2017 via mobile

Had a great stay at the esa rdu every time i check in I'm kindly greeted by the staff . I recommend this place for long and short term stays . There are lots of restaurants in the area that you can walk to. The...More

Thank Sapo G
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 17 February 2017

Your feedback is important. Thank you for sharing your experience. I am glad to see you would recommend our hotel based on the positive stay you had and the customer service provided by our staff. Thank you again for sharing your experience with us. We...More

Reviewed 3 February 2017

The good: Relatively clean; close to dining options; close to airport The bad: The larger of the two stove burners in the room didn't work; the room smelled musty; only three small pillows on the bed; sheets/comforter thin and cheap feeling The ugly: We booked...More

Thank Patrick B
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 10 February 2017

Your review for our hotel was recently brought to my attention. The situation you described regarding the miscommunication of rates is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we discussed your frustrations in detail. The...More

Reviewed 31 December 2016 via mobile

Great staff. Angela the g.m is very helpful and accommodating. They are not only pleasant but they will make you feel like your at home and part of the family. It is one of my best long term stays I have experienced and I am...More

Thank Shaun S
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 11 January 2017

We appreciate you taking the time to share your experience. It is great to see our staff made a positive impression through good customer service and that you would recommend us. Thank you again for your review. We look forward to seeing you in the...More

A TripAdvisor Member
51
Reviewed 17 December 2016 via mobile

I stayed at this hotel because it was cheap. Wasn't expecting much. However, the room was very clean, good decor. Honestly, I don't know what they could have done better. This will be my first choice next time I'm in Raleigh.More

Thank A TripAdvisor Member
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 5 January 2017

Thank you for taking the time to share your experience. I am more than pleased to see your room accommodations were very much to your liking and that you received an affordable rate for lodging. Thank you again for your review. It would be our...More

Reviewed 5 December 2016

Staff is rude and unavailble. Room was so dirty!! Visible trash on the floor, stains in the bathtub, food stuck to the cabinets in kitchen, trash left in cabinets, lamps not working, heat did not work and had to be moved to another room. I...More

Thank Cruises72
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 9 December 2016

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we dropped the ball. As this hotel’s manager, I can assure you that I have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
USD 63 - USD 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 63 - USD 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (9)
Room & Suite (12)
Dining (3)
Hotel & Grounds (6)
Bathroom (2)
Questions & Answers
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Room Tips
"Airport location so be prepared for the noise."
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"Just simply ask and i'm sure they will provide the best for you."
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"Pet friendly was the first selling point for me. Everyone even makes your pet feel welcome. The rooms are..."
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"room in the whole extended stay are quieter then any place i've ever been to"
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