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Extended Stay America - Raleigh - RDU Airport

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Extended Stay America - Raleigh - RDU Airport
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Raleigh - RDU Airport
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Showing 85: English reviews
Morrisville, North Carolina
Reviewed 18 July 2015

I work at one of the buildings within the area, and this hotel has not only been convenient and affordable for me over the past year, but also very comfortable. I have such great rapport with so many of the front desk agents! They know who I am, always greet me with a smile, and make me feel welcome. Anytime...

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Helpful?
1Thank 3herbd
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about your visit to our hotel. I am proud of our team for making your stay a "home away from home" experience. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Coalville
Reviewed 1 July 2015 via mobile

I had the worst experience. First room smelled strongly of smoke, my daughter flushed the toilet and it immediately flooded all through the bathroom and out into the kitchen area. Second room door was open when we got there and we realized it wouldn't close tight... Room also smelled strongly of smoke. Packed back into the car and went to...

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2Thank Trobertson25
Manager_11525, Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. The situation you described regarding the smoking smell and broken toilet is truly regrettable. We are very sorry for your experience. We will use this feedback to ensure this situation is not repeated. Thank you for sharing your experience with us. We would love...

Ottawa, Ontario, Canada
Reviewed 21 April 2015 via mobile

Ended up here while stranded at the Raleigh airport. One positive thing was that the (overworked) front desk staff was friendly and helpful. However, when I made my way up past cigarette butts and miscellaneous cookie wrappers up to a room which appeared to have been recently occupied, her friendly manner was not enough to help me overcome my distate....

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1Thank Lisa M
Orlando, Florida, United States
Reviewed 1 April 2015

The front desk staff was very nice and did everything they can to make our stay a very enjoyable one. With construction going on it seemed like it was going to be rough but the staff made sure we had all the help we needed and we had clean towels, the room was very clean and we had an overall...

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Thank Marcus P
Raleigh, North Carolina
Reviewed 25 March 2015

The front desk seemed extremely nice and were very helpful. Throughout the whole visit I have nothing bad to say about them. My hotel room on the other hand....the first room I was given was clearly not cleaned, the trash was full, bedding was everywhere and all the towels were used in the bathroom. I called the front desk and...

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Thank Arlene R
Durham, North Carolina
Reviewed 8 March 2015

I will preface with saying that we had to seek a hotel due to inclement weather and prolonged power outages in the area, most hotel/motels/no-tels in the area were at maximum occupancy. When we arrived, two hours after reservation, the desk clerk was unprofessional. She immediately questioned my reservation and I explained that I had booked online several hours ago....

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Thank Brandi R
Nags Head, North Carolina
Reviewed 20 December 2014

My room was comfortable and clean. Pretty basic, which is what I expected for the great price I got. The very best part of my stay was the friendly staff. They went out of their way to make sure everything was good.

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Thank MzPenOBX
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

The feedback provided in your review is much appreciated. I am glad to know that my staff was able to make your stay comfortable. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, we would like to hear it. Please contact me, at rdu2@extendedstay.com, so we can...

Raleigh, North Carolina
Reviewed 12 December 2014 via mobile

I stayed one night and immediately cancelled my other two nights. There were strange people lurking around outside on the floor I stayed on which was very uncomfortable. The first room key I was given was for a room that appeared occupied! I was horrified when I walked in. Once I got to a vacant room, it was the worst...

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Thank JamieLynn2158
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed to read that you were initially checked into the incorrect room, and that you experienced noise disturbances from neighboring guests. Please accept my apology. In response to your review, I will work with my front desk staff to review our check-in procedures to ensure that we are...

Reviewed 16 November 2014

NEVER in my life have too deal with bed bugs, but in this gross place I got bed bug bites. I had to left the luggage and checked out as soon that I foun d out that the bites I got was bed bug bites. The bed bug that I killed was like 1/4" big. In addition, the kitchen sink...

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4Thank Glori_78
Reviewed 15 October 2014

This place owns up to its name extended stay America because it's definitely somewhere u would wanna stay for a extended period of time awesome location very friendly staff they make u feel so comfortable and like there family, they don't come banging on ur door at checkout there very patient and understanding and give u ur privacy just like...

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Thank Britkit74
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

Thank you for taking the time to write a review of our hotel. I am happy that you enjoyed your quiet room and our friendly staff during your stay with us. It's great to hear that we were able to provide you with a "home away from home" experience in a convenient location. I will be sure to share your...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Raleigh - RDU Airport

Address: 2700 Slater Rd, Morrisville, NC 27560-8450
Region: United States > North Carolina > Morrisville
Price Range: $85 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - RDU Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay Morrisville
Morrisville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Raleigh - RDU Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Raleigh - RDU Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport location so be prepared for the noise.”
 of 5 bubbles dawn723, 12 Oct 2016 | Read review
“Just simply ask and i'm sure they will provide the best for you.”
 of 5 bubbles 190marcusp, 31 Mar 2015 | Read review
“Pet friendly was the first selling point for me. Everyone even makes your pet feel welcome. The rooms are clean, and kept up to date and everyone ensures your stay is not only welcoming but financially satisfying as well. Highly recommend this hotel for vacation as well as business.”
 of 5 bubbles 845maryellenb, 19 Sep 2014 | Read review
“room in the whole extended stay are quieter then any place i've ever been to”
 of 5 bubbles 611saritag, 10 Sep 2014 | Read review
“Go somewhere else. The rooms smell like ashtrays.”
 of 5 bubbles mwhitti, 10 Jul 2014 | Read review
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