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Hilton Garden Inn Charlotte / Mooresville

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Traveller (32)
Room & Suite (41)
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Overview
  • Excellent73%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charlotte / Mooresville
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Charlotte / Mooresville
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
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Traveller rating
402
108
36
9
9
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402
108
36
9
9
Show reviews that mention
All reviewsgreat breakfastrecommend this hotelson's weddingstaff was very friendlyfront desk staffroom was cleannice hotelexcellent stayfamily reuniongreat place to staywould stay here againcookiesbreakfast stafffresh fruithot tublake normanbusiness trip
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1 - 5 of 564 reviews
Reviewed yesterday via mobile

We planned to stay here to celebrate my parents turning 80 this year. We were a group of 30, and Renee and Linda could not have been more accomodating. The food was delicious, the space we were given was perfect, and everyone had a fantastic...More

Thank gnptravel
Hotel's Favourite
Reviewed 20 January 2018

This is a great a place to stay. The staff is excellent. We just love Casey he make you feel right at home. Always a smile on his face and just a fun person, The rooms are clean and very quiet. The staff always there...More

Thank Sherrye P
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 20 January 2018

Our team members are working harder than ever to deliver the exceptional service you have come to expect and appreciate your thoughtful comments! Your good review is appreciated and we are looking forward to your next visit.

Reviewed yesterday

Stopped here for the night, a planned stop, on our way from Ohio to SC. Hotel was very attractive, our allergy free room was very nice, bed was comfortable, hotel is in a great location. Casey the bartender was fabulous. Breakfast staff very nice; had...More

Review collected in partnership with Hilton Garden Inn
Thank ontheMove19
Reviewed 1 week ago

We love staying at Hiltons when we travel but this location needs some work. We didnt know breakfast wasn't included but we had no problem paying, the breakfast was bland , dry and the eggs were watery. The only thing we enjoyed was the waffles....More

Review collected in partnership with Hilton Garden Inn
Thank Nillacone
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 1 week ago

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your...More

Reviewed 2 weeks ago

We had accessibility and allergy challenges in our 9 member extended family staying in four rooms. All of our pre-arrival requests were fulfilled and everyone was helpful and supportive. Hotel is new and lovely.

Review collected in partnership with Hilton Garden Inn
Thank GemmaNY
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 1 week ago

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you all again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 124 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mooresville
#2 Business Hotel in Mooresville
#2 Family Hotel in Mooresville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 124 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mooresville
#2 Business Hotel in Mooresville
#2 Family Hotel in Mooresville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (41)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Diego B
30 May 2017|
AnswerShow all 2 answers
Response from j0urneymaker | Reviewed this property |
yes the hotel thru the front desk dud hold a few packages in the "back office" for inbound guests. I would call (jingle up) the hotel and arrange thus prior to shipping the materials to the hotel. They have a friendly and... More
0
Votes
JoJo5532
30 May 2016|
AnswerShow all 2 answers
Response from italiano02 | Reviewed this property |
No. Only to service animals.
0
Votes
Robin W
28 March 2016|
AnswerShow all 6 answers
Response from gnptravel | Reviewed this property |
there is no longer a hot tub in the pool area
0
Votes
Room Tips
"Been the twice I think any room would be good"
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"Excellent hotel and staff; they always go the extra mile to make sure you are comfortable and enjoy your stay."
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"Check in on-line and select your own room"
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"If u have Hilton honors u can chose your room online ahead of time."
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