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Microtel Inn & Suites by Wyndham Matthews/Charlotte

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Microtel Inn & Suites by Wyndham Matthews\/Charlotte
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Charlotte, North Carolina
Reviewed 2 days ago NEW

I was disappointed. We had stayed at other microtel in other cities before and really liked them. This hotel was dirty. The tv was ancient and small and put up a corner in a wardrobe. There was only one washcloth for 2 people. The bed was King size but only had 2 flimsy pillows. But the bed and bathroom were...

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank pamelamQ8638IC
Washington DC, District of Columbia
Reviewed 4 days ago NEW

Stayed for two days after we went out the first day and came back to the hotel there were ants everywhere! We had to get a new room which they gave immediately with no problem. There was also cigarette burn holes in the comforter just not clean! Al

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Thank justinv232
Fort Mill, South Carolina
Reviewed 4 days ago NEW

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank tiffanytH5948BR
Beckley, West Virginia
Reviewed 5 days ago NEW

If I could put Pictures on this review I would. We found dirty panties under the sheets of our bed, hair all in the bath tub, room was dirty, door to bathroom was held together with tape. Had to get up early for my daughter to play a tournament and was switched to 3 different rooms. All were nasty!!! Will...

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Thank marybethm925
Lancaster, South Carolina
Reviewed 1 week ago

My stay there was terrible the room was dirty and bedding had holes in it. there was no wash towels in the room at all. Also there was buckets for the leaking roof it had.

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Thank memaliag
Raleigh, North Carolina
Reviewed 2 weeks ago

In retrospect, I understand why this reservation was non-refundable. Once you see your room, you'll want to go elsewhere; hotel policy makes sure you can't. The staff was friendly and room-cleaning was without fault, but the interior of the building reminded me of a slum I used to live in in downtown Oakland. You won't want to take your shoes...

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Thank jacobcY7313DE
Management response:

Dear JacobY313DE, Thank you for you review and your recent stay. We apologize that your stay was not satisfactory and thank you for bringing your issues to our attention. Please be assured we are looking into them and getting them fixed. We are under new ownership and remodel is coming this year. We do hope that you will come back...

Charlotte, North Carolina
Reviewed 2 weeks ago

this place is the very worst place ever. Looks like a crack house, the staff has track marks, they put some screaming incoherent people at the unwelcoming desk. The grounds are filthy and sticky with some form of glue Our room had a dirty coat in the closet, food in the fridge , rotten , and food in the microwave,...

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Thank Calypso555
Management response:

Thank you for you review and your recent stay. We apologize that your stay was not satisfactory and thank you for bringing your issues to our attention. Please be assured we are looking into them and getting them fixed. I can assure that our staff is very professional, with no drug habits. I have also addressed the issues with housekeeping....

Charlotte, North Carolina
Reviewed 2 weeks ago

Internet didn't work. Front desk was filthy, and it was brought up to the staff by another guest in front of me and they said they didn't care. Room was filthy, smoky smell. Sticky guck on floor in hallways outside rooms

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1Thank E3221CHalexv
Management response:

Thank you for you review and your recent stay. We apologize that your stay was not satisfactory and thank you for bringing your issues to our attention. Please be assured we are looking into them and getting them fixed. We are under new ownership and remodel is coming this year. We do hope that you will come back to see...

Rockingham, North Carolina
Reviewed 2 weeks ago

Regina Tara, Tyler and Carolyn, tenured staff. Great to see the same faces. The new staff, the same. ALL very, very accomodating at all times.

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Thank LynnDowner
Management response:

Dear LynnDowner, Thank you for your recent stay and review! We hope that you will continue to stay with us when you are in town. We are under new ownership and remodel is coming this year.

Chesapeake, Virginia
Reviewed 2 weeks ago

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1Thank sharoncC1421JW
Management response:

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about Microtel Inn & Suites by Wyndham Matthews/Charlotte

Address: 1603 Matthews-Mint Hill Road, Matthews, NC 28105
Region: United States > North Carolina > Matthews
Price Range: $65 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Matthews/Charlotte 2*
Number of rooms: 81
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Also Known As:
Microtel Hotel Matthews
Matthews Microtel
Microtel Matthews
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Questions & Answers

Questions? Get answers from Microtel Inn & Suites by Wyndham Matthews/Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?