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Hampton Inn Charlotte / Matthews

1.9 km from Matthews centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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9615 Independence Pointe Pkwy, Matthews, NC 28105
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424 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Flower Mound, Texas, United States
Reviewed 10 January 2017

This Hampton Inn had everything I needed. Updated room. Good breakfast. Fast wifi. Good value. Close to restaurants/many within walking distance. The only slight drawback is the proximity to the city bus station that does bring some early morning noise leakage into the rooms on that side of the building. Not much that can be done about that though and...

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Helpful?
Thank Mike S
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Mike S, Thank you for taking the time to write a review of our hotel! I am glad to see that you enjoyed your stay! I am sorry if the outside noise disturbed you during your stay! We hope this doesn't deter you from visiting us again in the future! Thank you again and we hope you have a...

Durham, North Carolina
Reviewed 5 January 2017

My family and I stayed at this hotel for an overnight visit. Rooms feel a little dated, but it was comfortable. Many reviews mention noise from the road, however if you request the rooms that are not facing the road you will hear nothing. Great stay, not the best Hilton brand I have stayed in but it was average.

Review collected in partnership with Hampton
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Helpful?
Thank LSams
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear LSams, Thank you for taking the time to write a review of our hotel. I am so sorry that your room was not up to your standards that you expect from a Hilton property. We are scheduled for a full room renovation in the fall of 2017 where we will receive new furniture and décor. We hope you will...

Hoxie, Arkansas
Reviewed 5 January 2017

So friendly, clean. The staff was amazing at helping in whatever we needed, the complimentary breakfast was great just wish you had an indoor pool for kids during the winter time. Thank you for all your help and hospitality!

Review collected in partnership with Hampton
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Helpful?
Thank josephcL1401NU
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear josephcL1401NU, Thank you for taking the time to write a review of our hotel. I am delighted that you enjoyed everything we had to offer including our stellar customer service! We hope you will consider us the next time even without an indoor pool for your lodging needs! Thank you again and have a wonderful rest of your day!

Reviewed 3 January 2017

Very clean hotel and a friendly staff. The lobby area was a comfortable place to rest or work. Great breakfast with a helpful staff. My only gripe was that the fitness center only had one treadmill and cycle. I wish it had some free weights and an elliptical.

Review collected in partnership with Hampton
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Helpful?
Thank Edward M
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Edward M, Thank you for taking the time to write a review of our hotel. I am glad to see that you enjoyed your stay with us! I will be sure to convey your comments concerning our fitness center to our corporate office as we are scheduled for a full renovation in the fall of 2017. We hope to...

Lugoff, South Carolina
Reviewed 1 January 2017

The hotel is very clean, the rooms are huge. The bathroom is very small but overall everything was very nice. The staff is also polite and very helpful. I would definitely stay at this hotel again . They also offer breakfast and late checkout!!

Review collected in partnership with Hampton
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Helpful?
Thank antquonj
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear antquonj, Thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that you enjoyed the many wonderful amenities we offer to our guests. We look forward to seeing you the next time you are in the Matthews, NC area! Thank you again and have...

Punta Cana
Reviewed 28 December 2016

The following Manager/associates were outstanding and appreciated in their service to me and my family of about 20 who gathered here for a family reunion and surprise birthday party for me (my wife and I were here for a week): Vivian Turner - Manager Ms. Nikki - Desk Clerk Ms. Jenna - Desk Clerk Mr. Evin - helped with two...

Review collected in partnership with Hampton
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Helpful?
Thank Vernon Everett J
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Vernon Everett J, Thank you for taking the time to write a review of our hotel. I am delighted that you enjoyed your stay and your family reunion with us! I will be sure to share your kind words with everyone here at the hotel! We hope to see you again the next time you are in the Matthews,...

Staten Island, United States
Reviewed 26 December 2016

My family came from all across the country for a family event and I am so glad we stayed here. Staff is SUPER Friendly and accommodating. The breakfast was delicious, rooms very clean and comfortable. We will definitely stay here again. Free Breakfast and Free Parking.

Review collected in partnership with Hampton
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Helpful?
Thank 320darleneb
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear 320darleneb, Thank you so much for taking the time to write a review of our hotel! I am delighted that you enjoyed your stay and that your family event went off so well! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a wonderful day!

Longwood, Florida
Reviewed 21 December 2016

I want to thank for the excellent service we where given when we stay for 4 days. The house keeping Mrs, Flor was very sweet and made us feel comfortable. The lady from the kitchen Mrs. Ghidei trully a awesome person too. My husband and I will come back again most defenetly.

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Helpful?
Thank annabelleomary
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear annabelleomary, Thank you so much for taking the time to write a review of our hotel! I am delighted that Ms. Flor, and Ms. Ghidhei provided such great care to you! I will be sure to share your kind words with both of them as well as the entire staff! We hope to see you the next time you...

Owings, Maryland
Reviewed 21 December 2016

Enjoyxbr stay st this hotel; Excellent location, close to great eating places, shopping and entertainment. Professional staff and breakfast was served daily, which was very nice. I would recommend this properly.

Review collected in partnership with Hampton
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Helpful?
Thank aliceaJ367KV
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear aliceaJ367KV, Thank you for taking the time to write a review of our hotel! I am so glad you enjoyed our hotel and everything we have to offer our guests! We hope you will consider staying with us again the next time you are in the Matthews, NC area! Thank you again and have a great day!

Pittsburgh, Pennsylvania
Reviewed 21 December 2016

The hotel itself is very nice, the staff is excellent and the breakfast is typical Hampton Inn. However, the location close to both a busy highway AND a bus stop make for a very difficult sleeping experience. While the location is favorable to the office I need to get to, the lack of ability to rest is a dealbreaker for...

Review collected in partnership with Hampton
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Helpful?
Thank geekyrnrgrl
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear geekyrnrgrl, Thank you for taking the time to write a review of our hotel. I am so sorry that you were inconvenience from the noise caused by the street and buses near our property! I did notice that you were located on a higher floor which does not provide as much shelter from the ambient noise. Once again, I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Region: United States > North Carolina > Matthews
Price Range: $138 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
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Questions & Answers

Questions? Get answers from Hampton Inn Charlotte / Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay away from the elevator.”
 of 5 bubbles BigAlWestVirginia, 18 Jan 2017 | Read review
“very nice area to stay. Quiet and clean.”
 of 5 bubbles annabelleomary, 21 Dec 2016 | Read review
“Tough call on a room choice, you're between a heavily traveled room and a bus terminal”
 of 5 bubbles tomdP2717CJ, 3 Nov 2016 | Read review
“I was right near the elevators”
 of 5 bubbles bobbyr706, 25 Aug 2016 | Read review
“All consistant”
 of 5 bubbles b0b909, 20 Jan 2016 | Read review
5 of 5