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Hampton Inn Charlotte / Matthews

Expedia.comUSD 114*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 215*
USD 114*
USD 215*
USD 114*
USD 215*
USD 114*
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Hampton Inn Charlotte \/ Matthews
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450 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Palm Coast, Florida
Reviewed 3 days ago NEW

Loved my room and the location is wonderful...easy to get any where in Charlotte ..the staff was friendly and the rooms were modern. I would stay in the place again..the price was great and thee rooms clean

Review collected in partnership with Hampton
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Helpful?
Thank 157harrietl
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear 157harrietl, Thank you for taking the time to write a review of our hotel. I am so glad to see that you enjoyed your stay with us! Please let us know if you have any additional comments or suggestions on what we could do to further improve our guests experience! We hope to see you again the next time...

Punta Cana
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

The following Manager/associates were outstanding and appreciated in their service to me and my family of about 20 who gathered here for a family reunion and surprise birthday party for me (my wife and I were here for a week): Vivian Turner - Manager Ms. Nikki - Desk Clerk Ms. Jenna - Desk Clerk Mr. Evin - helped with two...

Review collected in partnership with Hampton
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Helpful?
Thank Vernon Everett J
About Hotel's Favourite Review
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Vernon Everett J, Thank you for taking the time to write a review of our hotel. I am delighted that you enjoyed your stay and your family reunion with us! I will be sure to share your kind words with everyone here at the hotel! We hope to see you again the next time you are in the Matthews,...

Michigan, United States
Reviewed 6 days ago NEW

Excellent experience and would recommend to anyone. Clean and excellent service. Great location! Very prompt in delivering service and always caring. Breakfast met needs with good variety. I have stayed there before and continue to be very satisfied. Would recommend to anyone!

Review collected in partnership with Hampton
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Helpful?
Thank janekV666PB
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear janekV666PB, Thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that we met all of your expectations! Please let us know if you have any other comments or suggestion on what we could do to further improve our guests experience! We hope to...

Matthews,NC, United States
Reviewed 1 week ago

It has also been a pleasure to stay at the Hampton Inn hotels. I highly recommend staying at the Hampton Inns, I stayed two days at the Matthews, NC hotel. The price is just right. Then stayed two days that week at a different named hotel, the room was as nice, however, the cost was $145.00 more for two night...

Review collected in partnership with Hampton
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Helpful?
Thank S8536MIrickb
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear S8536MIrickb, Thank you so much for taking the time to write a review of our hotel. I am so glad to see that you enjoyed your stay with us! With our ideal location just right out side Charlotte and ample dining options within walking distance, I'm glad we represented a great value to you! We hope to see you...

Cameron, United States
Reviewed 2 weeks ago

The room was reasonably clean and comfortable. No refrigerator, coffee was not there. There were ants in the room, I mentioned it to staff at checkout. The bed was comfortable and clean. I left something in the room, they kept it for me and I was able to go back and retrieve it.

Review collected in partnership with Hampton
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Helpful?
Thank ceciliad655
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear ceciliad655, Thank you for taking the time to write a review of our hotel. I am sorry that you encountered issues with ants during your stay. I will have our exterminator come out and double check the room. We hope that you will consider staying with us again the next time you are in the Matthews, NC area. Thank...

Reviewed 3 weeks ago

Stayed one night. The room was clean and the young man at the front desk was very helpful and professional. Made me feel very welcome. Will stay again. The location was convenient and close to most anything you would need.

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Helpful?
Thank Michael K
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Michael K, Thank you for taking the time to write a review of our hotel. I am glad to see that you enjoyed your stay with us and that Haris was helpful to you at the front desk! I will be sure to share your kind words with him and the rest of the staff! Thank you again and...

Newnan, Georgia
Reviewed 3 weeks ago

We needed to stay overnight in this area and found this hotel to be a great value. Pros: -Great staff throughout -Clean rooms -Decent free breakfast Cons: -Roads are somewhat convoluted in the area Keep in mind that Hampton Inns are not luxury hotels, they are clean, reasonable hotels perfect for families.

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Helpful?
Thank joe m
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear joe m, Thank you for taking the time to write a review of our hotel. I am so glad to see that you enjoyed your stay with us! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a wonderful rest of your day!

Irmo, SC
Reviewed 3 weeks ago via mobile

Visiting for a basketball tournament and stayed one night here. Customer service at the front desk was great. The room was clean; however, there was a musty odor in the room. The lobby could use some cleaning. There was a lot of cookie crumbs on the floor when we checked into the hotel. The breakfast was good and we enjoyed...

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Helpful?
Thank Justgraymom2
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Justgraymom2, Thank you for taking the time to write a review of our hotel. I am glad to see that you enjoyed your stay and that we provided you with excellent customer service and a clean room. I will be sure to have my maintenance department check the room for the musty smell as well as remind my housekeeping...

Greenville, South Carolina
Reviewed 4 weeks ago

There was a terrible smell throughout the hotel and the breakfast option were poor. The fresh fruit was too ripe. Bananas were black. I watched a staff member pick a utensil up off the floor and place it back without cleaning it.

Review collected in partnership with Hampton
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Helpful?
Thank bgirl80
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear bgirl80, Thank you for taking the time to write a review of our hotel. I am so sorry that you experienced issues with your stay while here. I will be sure to address your concerns with my breakfast hostess to ensure that she is following directions and not placing over ripe fruit and unclean utensils on the buffet. I...

Reviewed 5 weeks ago via mobile

The 1st floor room I was originally given was not clean and outdated. After settling into bed late that night, I found ants crawling on me and all over the bed. I dressed and went to the front desk with my problem. I was told the maintenance man would spray the room the following day. I had to insist on...

 Report
Helpful?
Thank Melanie R
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Melanie R, Thank you so much for taking the time to write a review of our hotel. I am so sorry that you experienced issues with your room and our staff while handling these issues. Please be assured that this is not typical of our Hampton Inn and I will be sure to address it with the staff. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105-2782
Region: United States > North Carolina > Matthews
Price Range: $136 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
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Questions & Answers

Questions? Get answers from Hampton Inn Charlotte / Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are a couple of chain restaurants adjacent to the hotel.”
michaelkG8892QA, 5 May 2017 | Read review
“The walls are thin. Stay away from the elevators.”
RikkiP, 17 Mar 2017 | Read review
“If you get an extra package, be sure that they actually provide it when you checkin.”
kaylans2013, 6 Mar 2017 | Read review
“Always stay away from the elevator.”
BigAlWestVirginia, 18 Jan 2017 | Read review
“very nice area to stay. Quiet and clean.”
annabelleomary, 21 Dec 2016 | Read review
5 of 5
Expedia.com
USD 114* /night
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Orbitz.comUSD 114
Hampton.comUSD 114
TripAdvisorUSD 114
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*Disclaimer
Prices are for 1 room, 2 adults
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