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Quality Inn & Suites

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284 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Greensboro, North Carolina
Reviewed 21 May 2016

Older facility catering to construction trades. Quiet, clean and convenient. Staff makes every effort to please. Good value. The breakfast is adequate, nothing fancy. I recommend this hotel for budget minded business and family travelers.

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Helpful?
Thank Perry P
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you so much for taking the time out of your day to write these kind words about your experience with our hotel! We are very fortunate that we have owners that take pride in our establishment and provide the proper upgrades to keep our guests satisfied and all to fit a variety of budgets! We hope you...

Lexington
Reviewed 21 May 2016

Room was clean and comfortable. Has a great breakfast. Staff were very friendly and helpful. Located right off of the highway in a good location. Has plenty of parking. I have stayed there before and have always enjoyed my stay. I have never had any problems during any of my stays.

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Thank gap40509
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, I thank you so much for your repeated business and for taking the time to write such a great review of your stay! We push everyday to make our guests feel as comfortable as we would our very own families! I thank you again and look forward to being able to serve your hotel needs in the near...

Wilmington, North Carolina
Reviewed 13 May 2016

I have stayed at this hotel for personal and for business. This past time was a quick trip as came in late and left early for business meetings in the area. The room was clean, slept great, the staff was extremely courteous, breakfast was good, and the wifi was strong...everything I needed at a great value.

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Thank surfcityman
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you very much for your time and great review! We are so pleased that you are a regular guest and as equally pleased that we "hit the mark" for you each time. It is always a pleasure to hear when we have got it right! We look forward to serving you again in the near future. Warmest...

Swainsboro
Reviewed 11 May 2016

The staff was very nice and accommodated us well when I requested a second floor room. Breakfast was good, love the waffle maker and scrambled eggs! I also liked the in room refrigerator. It kept our water ice cold. Will stay here again next time around!

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1Thank E6702PIjasonk
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, I am very pleased to hear of your experience with us and I am even more pleased that you took the time out of your schedule to write this great review! Our interior rooms are a bit more cozy and a frequent request. We would love the opportunity to serve you again and hope you visit us the...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 10 May 2016

I booked this room online for 2 nights. Once I got there I saw it was more of a motel type set up. Most of the room entrances were outside and there were suspicious looking people hanging around outside where you are supposed to swipe your card to gain access to the interior rooms. I did not feel safe to...

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1Thank A TripAdvisor Member
Reviewed 9 May 2016 via mobile

The staff is very friendly and very helpful! They have a great breakfast which is kept well stocked all morning. The room are very clean, and we had a blast at the pool! My sister was getting married near by, they were very accommodating, and let us use a conference room so the bridal party could eat lunch before the...

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1Thank Nicole C
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, First, let me extend my congratulations on your sister's nuptials! And thank you so much for the time you have taken to give us such a great review! I am so glad you were able to enjoy our sparkling pool and great staff! We look forward to being able serve you again in the near future! Warmest regards,

Fountain Inn, South Carolina
Reviewed 9 May 2016

Very dissappointed. Bed in 1st room was the worst bed ever. It sunk almost to the floor, lumpy, felt like springs coming through should have been thrown away 4o years ago. Breakfast room had filthy upholstered gray chairs. Honestly they were disgusting..

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Thank dansQ407JY
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking the time to review your visit of our hotel. I do remember speaking with you and I am pleased we were able to offer you our larger suite in lieu of the broken bed you experienced. As promised, I spoke with our corporate office and they are in the process of replacing that bed....

Spartanburg, South Carolina
Reviewed 8 May 2016

What can I say about this place!? There are just too MANY GOOD THINGS! The staff went out of their way for me each stay I had:) The customer service is top notch. I've stayed at other Hotels like Best Western Plus down the street (which I would never recommend to anyone) and none of those places came close to...

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Thank RT K
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, I would like to convey the deepest of gratitude for the time you took to give us such a great review! We strive everyday to make our guests as comfortable as possible. And it gives a warm feeling of accomplishment to see these efforts recognized. We thank you again and look forward to being able to serve you...

Honea Path, South Carolina
Reviewed 4 May 2016

I had a horrible experience. After checking into the hotel, I noticed some "sketchy" individuals lurking outside the area where the attendant told me to access my room. Upon getting to the room, I immediately noticed it was UNCLEAN. I picked up the phone to contact the front desk, but the phone didn't even work! After digging out my cell...

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Thank dep113
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking the time to review your stay at our hotel. I sincerely apologize for the experience of walking into a dirty room, that is not the norm for us. I have also had my maintenance replace the air conditioner and phone in the room. The experience you had was not acceptable and I ask that...

Salem, Virginia
Reviewed 3 May 2016

The room was clean. The beds were comfortable. The staff was very nice. The TV would sometimes cut on and off. The location had a lot of traffic but we just did a u turn to get to our destinations. I would stay there again if in the area.

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Thank Tammy M
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for choosing us for your weekend getaway! And thank you more for taking the time to write a review of your stay. Yes, the traffic can get a little thick sometimes but there is so much to do in the area! I apologize for the tv and have looked into it and had my maintenance replace...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Award winning 96 room interior hotel with 26 exterior room options is located in Stallings NC a suburb of Matthews and Indian Trail NC off I-74 and I-485 on the interchange of the new Monroe Bypass. You will find the Quality Inn & Suites Stallings / Matthews 12 miles from the center of Uptown Charlotte in Union County (6.75% tax) on the boarder of Mecklenburg County (15.25%tax) Popular to the wide range of sporting hotspots we are also a short distance from the growing Charlotte Monroe Executive Airport (KEQY) A proud host to a quickly growing sports youth market we are surrounded by recreational fields Matthews Sportsplex home to FC Barcelona, Ruggerfest, World Series Youth Lacrosse and CSA Charlotte Invitational and are the closest hotel to Carolina Courts, Extreme Ice Center, Edna Love Park and Crooked Creek Baseball Fields Finding things to do is never hard. Home to where Racing lives visit the NASCAR Hall of Fame, watch our NFC Champions the Carolina Panthers at Bank of America Stadium, you can also catch a concert or Charlotte Hornets Basketball game at Spectrum Arena/Timewarner Cable Arena. Southern Festivals and Arts are plenty see what is happening at Charlottes Got A lot Popular amenities to our hotel are our complimentary Hot Buffet Breakfast, Choice Reward Points and High Speed Internet. Do not forget as you enjoy these amenities that you are also welcome to enjoy our outdoor pool and Fitness Center. Meeting with Family and friends or hosting a meeting, call our team we would be happy to offer you our meeting room space. ... more   less 

Additional Information about Quality Inn & Suites

Address: 13470 E Independence Blvd, Matthews, NC 28105-4958
Region: United States > North Carolina > Matthews
Price Range: $94 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Matthews
Holiday Inn Matthews
Matthews Holiday Inn
Hotel Style:
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The jaquzzie was cleaner, I went out to get more cleaner to sterilize and really clean. It has hair in it.”
 of 5 bubbles 599peggys, 6 Jan 2017 | Read review
“This hotel has LONG halls. Try to get a room not at the end of a hall.”
 of 5 bubbles 609nikb, 28 Dec 2016 | Read review
“Stay in one of the inside rooms, not the outside rooms.”
 of 5 bubbles 348lanab, 6 Nov 2016 | Read review
“Ask for microwave & refrigerator, if you need.”
 of 5 bubbles travelinurse2016, 28 Oct 2016 | Read review
“We could have used a refrigerator but ice was good.”
 of 5 bubbles N8258YAkarens, 25 Oct 2016 | Read review
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