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Quality Inn & Suites

364 reviews
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Traveller (44)
Room & Suite (42)
Dining (6)
Overview
  • Excellent48%
  • Very good24%
  • Average11%
  • Poor8%
  • Terrible9%
Travellers talk about
“room was clean”(33 reviews)
“front desk”(54 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)Write a Review
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362 results
Traveller rating
169
87
43
30
33
Traveller type
Time of year
LanguageEnglish
169
87
43
30
33
Show reviews that mention
All reviewsroom was cleanfront deskroad constructiongreat staybreakfast areawafflesfree breakfastbreakfast was excellentstaff was very friendlyexceeded my expectationsthe young ladywould stay here againchecking outa nice place to staywaffle makersausagecharlotte
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1 - 5 of 362 reviews
Reviewed 5 days ago

I will not be returning back to the Quality Inn, nothing about it was Quality. I was dissatisfied that they had tape on on top lock to the joining room doors. Curtains had thick dust, room smelt of mildew/locker room. Lamp fixtures was rusty and...More

Review collected in partnership with this hotel
Thank ashleycT5987OM
Reviewed 2 weeks ago

Six of us siblings stayed here to attend an uncle's funeral the next day. The girls didn't seem to have problems, but we guys were stuck with a room that oughtn't have been let out: apart from an uncomfortable cot, the plumbing was substandard: the...More

Thank paulpf1860
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 1 week ago

Dear Valued Guest, I hope all is well and we are sorry to hear of your loss. I want to first start by thanking you for your time, however I think you may have the wrong hotel. We have not had any groups come stay...More

Reviewed 2 weeks ago

I would stay here again. Location was good, breakfast was better than most. It was convenient that they had a laundry facility on the upper floor. Plenty of parking and well lit. Good restaurants in the area too.More

Review collected in partnership with this hotel
1  Thank Carkeys1
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 1 week ago

Dear Values Guest, Thank you for your time and honest feedback. We are very excited to hear that you enjoyed your stay and that you were pleased with the breakfast and everything was convenient for you! Thank you for your time and we hope to...More

Reviewed 3 weeks ago

For the small price we paid, I was expecting less. I expected a king room and got a mini-suite. The only issues we had was the highway construction which made it a little difficult and the door lock stuck one time. The highway construction will...More

Review collected in partnership with this hotel
Thank Debra B
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 1 week ago

Dear Valued Guest, Thank you for your time and your feedback of your stay. We are glad you were able to enjoy your stay despite the construction of the highway. You are correct in saying that the construction will be done soon and we cant...More

Reviewed 4 January 2018

Nice place at a reasonable rate. The lamps were outdated and had some rust on them and the outlets in them didn't work. I had to move the bed to charge my phone. Other than that this is a nice place to stay.More

Review collected in partnership with this hotel
Thank scott28207
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 1 week ago

Dear Valued Guest, Thank you for your time and your feedback. We are happy to hear that you enjoyed your stay. We have taken the feedback about the lamp and the outlets to our maintenance department to ensure we hit all the rooms so this...More

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 71 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 71 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (44)
Room & Suite (42)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
MaryAnnDo
11 February 2017|
Answer
Response from Judith A D | Reviewed this property |
I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
0
Votes
kf4ypf
18 January 2017|
AnswerShow all 2 answers
Response from AAHarvey | Property representative |
Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
0
Votes
Inisha R
5 September 2016|
AnswerShow all 2 answers
Response from PepsiPrincess | Reviewed this property |
Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
0
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12
Room Tips
"Updated, locks, curtains, lamps, rugs, cleaning supplies, shower head, toilet seat, and phone. Just a pure..."
Read review
"Current construction makes access particularly tricky"
Read review
"keep smokers away from out side rooms in hotel because smoke comes in. elevated toliet seats."
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"Furniture is beat up. Housekeeping will wake u up!!!"
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