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I stayed in 2 different “remodeled updated” rooms. I’ve never seen such horrible remodel work done. Rooms were not clean, smelled musty, hairs on beds and all over bathroom floor, vents were nasty and hadn’t been cleaned in years. Bathroom vents don’t work. Toilet seats...More
1 Thank Roam376861
Response from IHGService, Guest Relations Manager at Holiday Inn Express Kings MountainResponded 4 days ago
Welcome back, and thanks for choosing us again! I'm very sorry though that you didn't fully enjoy your stay this time because of issues with the quality of the renovations we've done and the overall cleanliness of your room. I already alerted our...More
Great location just off interstate. Other than when we were swimming, we could not hear the freeway noise. We were greeted with a friendly smile from the front desk gal. (can't remember her name, but she was celebrating her 4th anniversary). She was great at...More
Even through renovations this hotel was great. Staff very accommodating, room very clean, internet great and breakfast good. Had an extremely busy work night and the staff helped me get faxes out and copies made. Great customer service that you do not see very often...More
1 night stay recently on rewards nights as I was travelling through the area.
Came in late but service at front desk was still good. Rooms are well equipped and have all amenities. WIFI is good and breakfast is included.
It was a late arrival...More
One would think, at least I would think, that a person with the highest rewards status with IHG would get a remodeled room, but I guess not. Not even a mention of my hundreds of nights stays with IHG. Stained rug. The smell of cigarettes....More
The Holiday Inn Express Hotel & Suites in Kings Mountain, North Carolina. The hotel provides a modern, fresh, clean and upscale atmosphere,with an excellent location and services that you need, like our new hot ...Morebreakfast, free local calls and high speed Internet, and we offer it all for a great value.Nestled in the Rolling Piedmont of North Carolina Foothills of the Blue Ridge Mountains, Cleveland County is the gateway between Asheville and Charlotte, North Carolina. Also, centered between two of the largest metropolitan areas of the Carolinas -Charlotte, North Carolina and Greenville/Spartanburg, South Carolina. Kings Mountain is a historically significant city, the site of a major Revolutionary War Battle in 1780. We are approximately 5 miles from Crowders Mountain State Park, 6 miles to Kings Mountain State Park, and 7 miles to Kings Mountain National Military Park. The Holiday Inn Express Hotel & Suites- Kings Mountain is located off-I-85 Exit # 8, just thirty minutes from Charlotte, NC and forty-five minutes from Greenville/Spartanburg, SC. Our Hotel has gone through a complete renovation in 2008, designed to meet the needs of corporate, group and leisure travelersWe offer meeting facilities accommodating up to 75 persons, an executive board room accommodating up to 6 persons and a 24 hour per day business center with computer, printer and Internet access. Fax and copier services are also available. Less
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