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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
There was not anything wrong with the hotel but nothing really stood out. It is an older property but its clean and well maintained.
My biggest disappointments were limited TV channels, no HBO, and my fitness center.
Breakfast was your normal HI breakfast so you're...More
Response from Cindy W, General Manager at Holiday Inn Express JacksonvilleResponded 9 June 2013
Thank you for your review. I am sorry we didn't meet your needs during your stay. We aporeciate your feedback and take all concerns seriously. Although not an excuse we are training new staff at the front desk and with any new staff changes comes...More
Staff was friendly. Hotel was clean. Bathroom was very clean. Dryer started sparking but was quickly replaced with a call down to the front desk. Breakfast was mediocre....just would rather have cooked food and not processed frozen food that you heat up in the microwave....More
Thank Melanie V
Response from Cindy W, Manager at Holiday Inn Express JacksonvilleResponded 14 May 2013
Thank you for your comments on your recent stay with us at the Holiday Inn Express, we are glad you stayed with us. We understand you have a lot of choices here in town and we appreciate your choosing us. We apologize for the breakfast...More
We booked this hotel in Jackonsville for 3 nights while visiting family before they deployed for Afganastan. Our stay was okay because of the price. The beds were small, the bathroom was small, and the breakfast was average. The AC did not work properly, and...More
Thank Christina B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 3 May 2013
Dear Christina B,
Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are sorry for letting you...More
After driving 7+ hours from Western North Carolina we arrived early in the morning and walked in with no reservations with a clean room and helpful staff....unfortunately we slept in and did not take advantage of the breakfast!More
Thank Francine C
Response from Cindy W, General Manager at Holiday Inn Express JacksonvilleResponded 11 April 2013
Thank you for staying with us while in Jacksonville. It is always a pleasure to make people feel welcome and at home. I am glad that you enjoyed your stay and do look forward to seeing you again the future. If there is anything I...More
The hotel was easy to find. The staff was very helpful. The breakfast was good and hot. We arrived late in the night and they gave us snack bags to get us through the night. The price was good and beds were good. This made...More
Response from Cindy W, General Manager at Holiday Inn Express JacksonvilleResponded 20 March 2013
Thank you for taking the time to share your stay experience with us. We are thrilled that you enjoyed your stay with us, we enjoyed having you be part of our family. We are glad you allowed us to make your sending your daughter off...More
USD 67 - USD 95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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