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Residence Inn Charlotte Lake Norman

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Residence Inn Charlotte Lake Norman
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111 Reviews from our TripAdvisor Community

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Showing 109: English reviews
River Edge, NJ
Reviewed 1 week ago

We have stayed here twice and both stays went well. It is a pet-friendly hotel and that will cost you another $75 when checking in/out. If you have large dogs, get a room on the ground floor for a quick exit to the back area of the hotel. They provide poo bags for free at a dispenser. There is ample...

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Helpful?
Thank chessbuff
fiftymilli0n
Reviewed 26 October 2016

This Residence Inn location is maybe the overall least enjoyable property that I have visited for a Marriott hotel in this class category. Not that I was looking for a surprise Ritz Carlton atmosphere and/or level of service, but for a Residence Inn in Lake Norman, it was embarrassing. Nonetheless, from a location perspective, it was prime for what I...

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Helpful?
Thank fiftymilli0n
Management response:

Thank you fiftymilli0n for taking the time to share your experience with us during your recent visit. We apologize if you felt our lobby smelled and appeared to be dark and gloomy. Marriott and our ownership company take great pride in all of their hotels and projects. With that being said, it is quite common that all hotels which hold...

Raleigh, North Carolina
Reviewed 19 October 2016

It was very clean, nice, good staff and very comfy bed. Enjoyable stay and a nice area around the hotel. Many good places to eat. Be sure to go to the town of Davidson. It was very nice to walk down the streets, look at the shops and eat at Toast.

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Thank inhgpsmas60
Management response:

Thank you inhgpsmas60 for taking the time to share your thoughts from your recent visit! We are lucky to be near the quaint college town of Davidson. Lots of cute shops and restaurants downtown to enjoy. Toast is one of my favorites as well! We hope that you visit us again soon!

Denver, North Carolina
Reviewed 1 October 2016 via mobile

An older property with the same Marriott amenities. Friendly staff at the desk and in the kitchen. Cynthia is especially helpful and conversational. Good parking and away from Rt. 73 traffic hummmm! Has a whirlpool, pool and fire pit. Nice and warm during a 55 degree night or morning. Pet friendly is a plus. Open bathroom next to bedroom restricts...

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Helpful?
Thank Bruce B
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We appreciate you taking the time to review our hotel Bruce B and are happy to hear that you have enjoyed staying with us during the transition. We know how stressful it can be during a move and hope we have been able to keep you balanced and maintain a normal routine! We wish you and your family the best...

Reviewed 15 August 2016

We stayed for two nights during my daughter's move to the area. Our room was very comfortable and clean, although the AC noise was very loud in Room 323, so maybe don't stay in that one! We loved the pool, and the free breakfast was beyond what I would expect, it had everything you could possibly want. The staff was...

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Helpful?
Thank Debbie M
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Debbie M, We appreciate you taking the time to review our hotel and the kind words you have regarding our staff and property! Thank you for bringing the noisy a/c to our attention. We will have our maintenance staff take a look at that unit immediately to resolve the issue. Since your daughter is moving to the area, we hope...

Augusta, Georgia
Reviewed 14 August 2016

I like Residence Inns. This one is convenient and the staff is very accommodating. They were able to quickly move me from 206 to 210. If you use a sound machine or require noise to sleep, 206 is your room. It has 5 AC units located outside the window and during the summer (when I was there) they sound like...

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Thank Tootallal
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you Tootallal for your feedback regarding your recent stay with us at Residence Inn Lake Norman. We apologize for the issues with your first room and the inconvenience of having to move rooms. I am glad to hear we were able to quickly move you to another room so that your stay was not further impacted by the noise....

Reviewed 26 July 2016 via mobile

Before I begin my review I will start out by saying that the day manager credited our stay. We checked in at 10pm after a long drive. The desk clerk was very nice and welcoming. The hotel is very very dated with all the furniture and furnishings in the lobby are very worn and soiled. Our room was clean. Our...

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Thank asmith6688
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We are disappointed to hear about your recent stay with us. Please know that the issue with the air conditioner was addressed immediately by our maintenance staff. I also immediately spoke with our breakfast attendant regarding your observations in the buffet area. We appreciate you bringing these items to our attention so that we can correct the issues as soon...

Panama City, Florida, United States
Reviewed 17 July 2016 via mobile

We stopped in this area to meet family halfway for the weekend... The hotel is sort of in a strange location but it is a really nice area. Everyone was very nice and helpful. It is definitely a plus that they accept guests with dogs, we always have a hard time traveling win our pups and finding a decent hotel......

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Thank Jennifer B
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We love to hear when guests truly enjoy their stay with us! So thank you for taking the time to give us your feedback Jennifer B! Residence Inn is a unique type of hotel that is great for families of all sizes and even four legged family members. We are glad that you will be looking up other Residence Inns...

Oswego, IL
Reviewed 27 June 2016

Stayed here for 5 nights while on business in the Charlotte area. Overall, hotel is clean, room was nice, good amenities. I was in a King room that had a good sized kitchen and sitting area. Breakfast each morning was overall good as well. This is definitely a solid option if you are staying in the area.

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Thank mvenaas
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We appreciate your recent review of the Residence Inn Lake Norman! As an extended stay property we are a great option for those traveling more than just one or two nights. We are happy to hear you enjoyed our amenities and location. We will be undergoing a full renovation later this year and hope you return to check out our...

Portland, Oregon, United States
Reviewed 18 May 2016 via mobile

This was a basic stay like any other Residence Inn. The room did not come with a breakfast, so everything at the cafe came with a fee. I did notice that the table in the cafe always seemed to lack a wipe down. Otherwise, the stay was good. This is less than a mile from Birkdale Village. Target is just...

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Helpful?
Thank Amanda H
Charlotte S, Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you Amanda for taking the time to share about your experience. We are a bit confused with your response as out hotel offers free breakfast daily 7 days a week. Your feedback will be passed along to our hotel management staff. We apprecaite you staying with us and hope you will give us another chance.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Charlotte Lake Norman

Address: 16830 Kenton Dr, Huntersville, NC 28078-4853
Region: United States > North Carolina > Huntersville
Price Range: $199 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Lake Norman 3*
Number of rooms: 78
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Also Known As:
Residence Inn Charlotte Lake Norman Hotel Huntersville
Residence Inn Huntersville
Huntersville Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Charlotte Lake Norman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hotel”
 of 5 bubbles fiftymilli0n, 25 Oct 2016 | Read review
“Quietest will be on the back side, but I don't think you'd have a problem anywhere because it is on a quiet street.”
 of 5 bubbles debbiemJ3793BR, 15 Aug 2016 | Read review
“Avoid room 206”
 of 5 bubbles Tootallal, 14 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 463jonathang, 20 Jul 2015 | Read review
“avoid anything overlooking the inner courtyard pool area if quiet and privacy are important”
 of 5 bubbles Daveyk14, 17 Jul 2015 | Read review
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