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Residence Inn Charlotte Lake Norman

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Residence Inn Charlotte Lake Norman
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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New Orleans, Louisiana
Reviewed 1 week ago via mobile

I had William check me in. He was very nice and professional. Stayed at this hotel For a week and the stay was great. Rooms were very clean and the bed was comfortable. Every time housekeeping came by the room looked as good as new. They also have a pool table at this hotel and I find that to be...

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Thank Tobywill284
Cary, North Carolina
Reviewed 3 weeks ago

Very nice quite location, well set up rooms. Rooms were clean and had good supplies. The full size refrigerator and cutlery were handy for our friends visiting for drinks & snacks. Morning we had nice hot breakfast

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Helpful?
Thank landguydelhi
Management response:

We are pleased to hear that you enjoyed your recent stay with us! It is always nice to be able to invite guests over and use the great amenities in the suites. We hope that you will stay with us again the next time you are in the Lake Norman area and you can check out our soon to be...

Reviewed 19 January 2017 via mobile

Recently my husband and I went on a business trip in North Carolina around the Lake Norman area. We used points and chose to stay here for the location and the breakfast amenity. The first night the air conditioner ( yes, it was 70 in January) was making noise. After letting the front desk know about it the next morning,...

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Thank Dpanzeter
Management response:

Thank you Dpanzeter for taking the time to review our hotel! I am sorry to hear that you had to move rooms during your stay but we are happy to know that you enjoyed your time here in the Lake Norman area. Our guest room renovation has just completed so we are excited to hear that you liked the new...

River Edge, NJ
Reviewed 1 December 2016

We have stayed here twice and both stays went well. It is a pet-friendly hotel and that will cost you another $75 when checking in/out. If you have large dogs, get a room on the ground floor for a quick exit to the back area of the hotel. They provide poo bags for free at a dispenser. There is ample...

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Thank chessbuff
Management response:

Thank you chessbuff for taking the time to review our hotel! We are happy to be pet friendly so that your four legged family member can join you on your travels. Also, as you noted we are in a great location close to I-77 and the fabulous Birkdale Village! We hope that you and your family come back to check...

fiftymilli0n
Reviewed 26 October 2016

This Residence Inn location is maybe the overall least enjoyable property that I have visited for a Marriott hotel in this class category. Not that I was looking for a surprise Ritz Carlton atmosphere and/or level of service, but for a Residence Inn in Lake Norman, it was embarrassing. Nonetheless, from a location perspective, it was prime for what I...

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1Thank fiftymilli0n
Management response:

Thank you fiftymilli0n for taking the time to share your experience with us during your recent visit. We apologize if you felt our lobby smelled and appeared to be dark and gloomy. Marriott and our ownership company take great pride in all of their hotels and projects. With that being said, it is quite common that all hotels which hold...

Raleigh, North Carolina
Reviewed 19 October 2016

It was very clean, nice, good staff and very comfy bed. Enjoyable stay and a nice area around the hotel. Many good places to eat. Be sure to go to the town of Davidson. It was very nice to walk down the streets, look at the shops and eat at Toast.

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Thank inhgpsmas60
Management response:

Thank you inhgpsmas60 for taking the time to share your thoughts from your recent visit! We are lucky to be near the quaint college town of Davidson. Lots of cute shops and restaurants downtown to enjoy. Toast is one of my favorites as well! We hope that you visit us again soon!

Denver, North Carolina
Reviewed 1 October 2016 via mobile

An older property with the same Marriott amenities. Friendly staff at the desk and in the kitchen. Cynthia is especially helpful and conversational. Good parking and away from Rt. 73 traffic hummmm! Has a whirlpool, pool and fire pit. Nice and warm during a 55 degree night or morning. Pet friendly is a plus. Open bathroom next to bedroom restricts...

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Thank Bruce B
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We appreciate you taking the time to review our hotel Bruce B and are happy to hear that you have enjoyed staying with us during the transition. We know how stressful it can be during a move and hope we have been able to keep you balanced and maintain a normal routine! We wish you and your family the best...

Reviewed 15 August 2016

We stayed for two nights during my daughter's move to the area. Our room was very comfortable and clean, although the AC noise was very loud in Room 323, so maybe don't stay in that one! We loved the pool, and the free breakfast was beyond what I would expect, it had everything you could possibly want. The staff was...

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Thank Debbie M
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Debbie M, We appreciate you taking the time to review our hotel and the kind words you have regarding our staff and property! Thank you for bringing the noisy a/c to our attention. We will have our maintenance staff take a look at that unit immediately to resolve the issue. Since your daughter is moving to the area, we hope...

Augusta, Georgia
Reviewed 14 August 2016

I like Residence Inns. This one is convenient and the staff is very accommodating. They were able to quickly move me from 206 to 210. If you use a sound machine or require noise to sleep, 206 is your room. It has 5 AC units located outside the window and during the summer (when I was there) they sound like...

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Thank Tootallal
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you Tootallal for your feedback regarding your recent stay with us at Residence Inn Lake Norman. We apologize for the issues with your first room and the inconvenience of having to move rooms. I am glad to hear we were able to quickly move you to another room so that your stay was not further impacted by the noise....

Reviewed 26 July 2016 via mobile

Before I begin my review I will start out by saying that the day manager credited our stay. We checked in at 10pm after a long drive. The desk clerk was very nice and welcoming. The hotel is very very dated with all the furniture and furnishings in the lobby are very worn and soiled. Our room was clean. Our...

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Helpful?
Thank asmith6688
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We are disappointed to hear about your recent stay with us. Please know that the issue with the air conditioner was addressed immediately by our maintenance staff. I also immediately spoke with our breakfast attendant regarding your observations in the buffet area. We appreciate you bringing these items to our attention so that we can correct the issues as soon...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Charlotte Lake Norman

Address: 16830 Kenton Dr, Huntersville, NC 28078-4853
Region: United States > North Carolina > Huntersville
Price Range: $191 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Lake Norman 3*
Number of rooms: 78
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Also Known As:
Residence Inn Charlotte Lake Norman Hotel Huntersville
Residence Inn Huntersville
Huntersville Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Charlotte Lake Norman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“preferred the 3rd floor”
 of 5 bubbles landguydelhi, 2 Feb 2017 | Read review
“Find a different hotel”
 of 5 bubbles fiftymilli0n, 25 Oct 2016 | Read review
“Quietest will be on the back side, but I don't think you'd have a problem anywhere because it is on a quiet street.”
 of 5 bubbles debbiemJ3793BR, 15 Aug 2016 | Read review
“Avoid room 206”
 of 5 bubbles Tootallal, 14 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 463jonathang, 20 Jul 2015 | Read review
5 of 5