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Holiday Inn Express Hotel & Suites Huntersville-Birkdale

HIExpress.comUSD 135*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Huntersville-Birkdale
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171 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Hayden, Alabama
Reviewed 2 weeks ago via mobile

We stayed here one night on a family vacation. Our room was very spacious and the king size bed was very comfortable. The breakfast was generous with pancakes, bacon, sausage, omelets, oatmeal, grits, cereal, muffins, breads and yogurts. The staff was very nice from the front desk to housekeeping. We left an item in our room after check-out and they...

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Helpful?
Thank KristyB77
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing our hotel for the night while on your family's vacation. We appreciate your kind comments and know other travelers will find all of your information very helpful. We look forward o seeing you and your family again in the near future. Again, thank you! Debra

Plainfield, Indiana, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 13 April 2017

Location is easy to reach from I-77 and State Rd 73. This is a very heavy traffic area. For those out of state be prepared for legal u turns. Several restaurants and shopping nearby. Chick Fil A, McDonald's, Burger King and I Hop were within walking distance. Chick Fil A and McDonald's both have play areas for children. We were...

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Helpful?
Thank Beverly L
About Hotel's Favourite Review
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We very much appreciate your taking time to review your visit with us. It is always a pleasure to receive positive feedback and our entire we thanks you for yours. Our ongoing goal is to provide an exceptional experience for each of our guests that may be traveling due to a number of different circumstances. We hope you'll have an...

Shallotte, North Carolina
Reviewed 17 April 2017

My husband works on nuclear outages and we often times come to see him when hes in Huntersville, i've stayed at many surrounding hotels and I like this one the best. We did have a situation where the pull out couch wouldn't work, and I called since my kids were sleeping on it, the lovely lady at the front desk,...

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Helpful?
Thank Jane G
Charlotte, North Carolina
Reviewed 14 April 2017 via mobile

It was a bad experience. The room was dirty. The toilet was clogged and overflow. Stated over three nights. Not so much cleaning after we left the room. No toilet paper or paper tissues were replaced. They ran of the milk for the breakfast, i had to buy the milk from the reception and I was charged for it.

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Helpful?
Thank Levant-Levent-Aygen
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for taking time to share your recent experience with us. We’re very sorry your visit didn’t match your expectations. Our goal is for each of our guests to have an exceptional experience each time they visit. Our sincere apologies that this wasn't the case during your visit. Our policy is to resolve or move a guest if an...

Lorain, Ohio
Reviewed 2 April 2017 via mobile

We have stayed here many times on the drive back to CLE from Key West. The thought of the heavenly beds gets me through through South Carolina. Clean, safe, and affordable. Best hotel bed I've ever slept in!

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Helpful?
Thank missbean78
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

It's great thinking our comfy beds are a beacon that guide you through an entire state to reach our hotel! Whatever the reason we're so glad you've made us a stop on your way to/from Key West. We look forward to your visits and the next one is not exception. Thanks so much for your positive feedback and your loyal...

Mount Vernon, Ohio
Reviewed 19 March 2017

My husband and I recently stayed at this fairly new Holiday Inn and had a suite. We found the room to be very clean and comfortable after a long day of travel. The cookies given to us at check I were good and the staff was very welcoming and gave us several suggestions where we might have supper. We enjoyed...

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Helpful?
Thank Nancy M
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debra S DOS

Warren, Pennsylvania
Reviewed 4 March 2017

The usual exceptional Holiday Inn Express right off the interstate. Very nice property and great customer service. Our television would not turn on when we got in our room. Thank goodness we tried before the hour was too late! The desk said there was no one to bring us a new one so they immediately moved us to another room.

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Helpful?
Thank wpatravelers
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for the positive review! Our apologies for the TV issue in your first room. thank fully your room move was smooth. It's always nice to receive guest feedback and we appreciate yours. Thank you for your business. We look forward to welcoming you back again soon. Debra

Raleigh, North Carolina, United States
Reviewed 13 February 2017

We stayed just a short weekend to visit family... it was nice. Room was a suite, but just a tad run down. (You could tell other visitors must have not respected it very well). Staff were nice and breakfast was great...LOVE the pancake machine ;)

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Helpful?
Thank Sullivan92112
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We appreciate your choosing to visit with us recently and thank you for reviewing your stay. We actually have renovation/refresh plans in the works. We opened just under 7 years ago following a total renovation and are busy planning fresh ways to bring our guests an even better guest experience when staying in our hotel. Thank you for the compliments...

Land of Pleasant Living
Reviewed 28 December 2016

My first priority is a good bed, which this property has. Overall appearance and security at this property is good. Friendly and professional staff. However, the bathroom was deficient. A couple of times we experienced the odor of sewage in the bathroom and the sink was very slow draining. I pulled up on the drain stopper thinking that may be...

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Helpful?
Thank cz75guy
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing to stay with us this past December and for taking time to review you visit. We'r glad we met your first priority - a good bed but totally dismayed by the conditions you've described in your bathroom. We have dispatched our maintenance crew to your room to investigate the odor you noted. We've also addressed the...

Mooresville, North Carolina
Reviewed 17 December 2016 via mobile

Check in process was quick. The lady working the desk Karen is amazing! Very friendly and informative about the area and the hotel. My room was standard and well kept. No real issues. Great location and reasonable price!

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Helpful?
Thank candicek007
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing our hotel for your stay in Huntersville and for your compliments to Karen a very valuable member of our staff. We appreciate your positive feedback and your time in reviewing your visit. Enjoy the holidays and please visit us again soon! Debra

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Huntersville/Birkdale, the newest addition to the beautiful Lake Norman area. Minutes from area attractions and the Charlotte metro area, this hotel is near an array of unique shopping, dining and recreational options, many within walking distance. Our all new hotel features 91 fresh, modern, state-of-the-art guestrooms and suites. We offer many amenities both leisure and business travelers appreciate like free wireless high-speed Internet access, 32” flat panel LCD TVs, microwaves, compact fridges and wet bars. The Holiday Inn Express & Suites is Conveniently located at exit 25 of the I-77 just minutes from Birkdale Village and nearby companies such as Ingersoll Rand, Newell Rubbermaid and McGuire Nuclear station. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Huntersville-Birkdale

Address: 16905 Caldwell Creek Dr, Huntersville, NC 28078-8073
Region: United States > North Carolina > Huntersville
Price Range: $140 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Huntersville-Birkdale 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Huntersville-Birkdale
Hawthorn Suites Huntersville
Huntersville Hawthorn Suites
Hotel Style:
#4 Family Hotel in Huntersville
#6 Business Hotel in Huntersville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Huntersville-Birkdale staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Huntersville-Birkdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite to the interstate are quiet.”
U1075JFnancym, 19 Mar 2017 | Read review
“Definitely ask for a room on the east side away from I-77. The traffic is non stop 24/7.”
wpatravelers, 3 Mar 2017 | Read review
“quietest rooms on upper floors on east side”
689richardm, 4 Dec 2016 | Read review
“rooms were quiet”
JoJeanA, 12 Jul 2016 | Read review
“Do not stay on the highway side of the hotel”
peamomma, 2 May 2016 | Read review
5 of 5
HIExpress.com
USD 135* /night
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HotelQuicklyUSD 174
Booking.comUSD 135
Expedia.comUSD 135
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Prices are for 1 room, 2 adults
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