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Biltmore Suites Hotel

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Biltmore Suites Hotel
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178 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Reviewed 3 days ago NEW

This hotel has a terrible policy of asking to make copies of guests' credit cards and licenses to keep in its unsecured registration area. This is after registering guests and swiping their credit cards. There is no valid reason for this practice. The room was clean, spacious, and quiet, but dreary and dark. This hotel needs to modernize its decor...

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Helpful?
Thank Jane E
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for your feedback. We use all reviews and feedback as a learning tool. We care about your thoughts and opinions.

Charlotte, North Carolina
Reviewed 1 week ago

Clean nice located hotel and good price. Excellent staff and customer service. Nice room near restaurants and fast foods.The room is well equipped with outlets and great space with two TV and sofa. Good Value for the Greensboro area.

Review collected in partnership with this hotel
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Thank carlossC3313NC
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for your kind review. We look forward to your return to High Point.

Washington DC, District of Columbia
Reviewed 2 weeks ago

It doesn't get much worse than this. The room key didn't work - repeatedly - and while I was fooling around with this at the front desk (5-minutes), someone on the 2nd floor came up to my High School daughter and invited her back to his room. While the Biltmore obviously isn't responsible for the behavior of their guests -...

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1Thank Jim K
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Kandi H, General Manager at Biltmore Suites Hotel, responded to this review, Apr 5, 2017 Dear Valued Guest, Thank you for your feedback. We use all feedback as a learning tool. Warm regards, Kandi Hurley General Manager Biltmore Suites Hotel 4400 Regency Drive High Point, NC 27265 336-812-8188

Archdale, North Carolina
Reviewed 4 weeks ago

I stayed in room 321 it was nasty and horrible nothing worked the toilet seat was loose the next morning the toilet seat broke off while he was sitting on it I have videos and pictures on my phone but im on a computer writing this. It threw him in the floor hitting his head on sink. We told the...

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1Thank nicolescism40
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback. We use all feedback as a learning tool. Warm regards, Kandi Hurley General Manager Biltmore Suites Hotel 4400 Regency Drive High Point, NC 27265 336-812-8188

Trinity, North Carolina
Reviewed 4 weeks ago

Loved the experience and will be back..clean friendly knowledgeable staff..it's location is a plus..and coupons at front desk for great restaurants within walking distance..very safe and I would recommend this property to all.

Review collected in partnership with this hotel
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Thank 321hollyj
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for you kind review. We look forward to your return visit.

Trinity, North Carolina
Reviewed 5 weeks ago

I'd personally expect a little more for $100 a night. Breakfast was waffles that you have to make yourself. Bathroom wasn't necessarily clean. The jacuzzi tub in the bathroom needs to be updated. I don't know that I'd stay here again.

Review collected in partnership with this hotel
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Thank Heather B
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for taking the time to give us your feedback. We are refinishing tubs. We appreciate your business.

High Point, North Carolina
Reviewed 5 weeks ago

The water pressure sucked and took forever to get hot tub filled because of it... I mean... For- evvv-er and there wasn't enough pillows.... Pillows are way too small fiance needs at least 3 leaves me with one and they tiny

Review collected in partnership with this hotel
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Helpful?
Thank victoriabL844CO
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for your feedback. We are checking water pressure. And more pillows are are available at the request of the guest. We appreciate your business.

Lexington
Reviewed 22 February 2017

Room was disgusting. Stains all over couch. Stains on the ceiling. Jacuzzi was dirty and caulking was cracked and terrible looking all over. Mattress seemed that it needed to be replaced years ago. There were only 2 tiny pillows for the king sized bed.

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Thank 943brittneyp
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for taking the time to review us. We are in the process of updating rooms.

Concord
Reviewed 22 February 2017

Service was great, bathroom wasn't very clean, hair in the shower. However overall experience was great. I would recommend this hotel. Bed was very comfortable. I feel with a little updates to the room, my experience would have been excellent.

Review collected in partnership with this hotel
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Thank Camille C
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for the review.

Rocky Mount, United States
Reviewed 22 February 2017

The staff was extremely welcoming and friendly, especially Mrs. Carol and the petite lady who worked with her. This was an ideal location since the wedding was held at the beautiful castle. I will certainly utilize your hotel for my future accommodations, whenever I am in the area again.

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Thank Kathy S
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for your feedback. We lok forward to your return visit

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Biltmore Suites Hotel is conveniently located near Piedmont Triad International Airport, furniture shops, dining, shopping malls, and entertainment. The hotel offers many amenities to better accommodate your stay. The Biltmore Suites Hotel is the Triad's Best Value in Quality Accommodations. ... more   less 

Additional Information about Biltmore Suites Hotel

Address: 4400 Regency Dr, High Point, NC 27265-8029
Region: United States > North Carolina > High Point
Price Range: $111 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Biltmore Suites Hotel 2*
Number of rooms: 58
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Also Known As:
Biltmore Hotel High Point
The Biltmore Hotel Greensboro Airport
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Suites Hotel staff and other travellers.
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Falling Waters
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
jimk929, 6 Apr 2017 | Read review
“choose another place... paid $72 for the night; saving money not worth the 'angst'”
669jerryk, 11 Feb 2017 | Read review
“ask for room not facing airport”
Daytripper19-20, 31 Oct 2015 | Read review
“Note to travelers: This place books up quickly because of the high repeat business.”
807MarkP, 20 Sep 2015 | Read review
“Go to a different hotel”
CherylAmburn, 18 Jun 2015 | Read review
5 of 5