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Hampton Inn Hendersonville

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Hampton Inn Hendersonville
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680 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Tampa, Florida
Reviewed 4 days ago NEW

Keep driving if you have other choices. This hotel was very unfriendly. No hot breakfast-just empty pans to look at. We stayed at another Hampton down the road and it was great! The beds are very uncomfortable but the hotel itself is very nice and clean. We are diamond members and they never mentioned any benefits to us or recognized...

Review collected in partnership with Hampton
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Helpful?
Thank lorikp917
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear lorikp917, I was sorry to read your feedback on this TripAdvisor review and I sincerely apologize for the fact that you were not pleased with your experience here. I know that our Front Office Manager has already contacted you, but I'll add my public apologies here for the things that did not go as well as they could have...

Charleston, WV
Reviewed 6 days ago NEW

The hotel was very nice. Met the expected standard of a Hampton Inn. Every thing was clean and the staff was very helpful. I would recommend this hotel to others and will likely stay the next time I am in town at the same location.

Review collected in partnership with Hampton
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Helpful?
Thank bhoover
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear bhoover, We are pleased to have your 5-star rating, positive review, and public recommendation of our hotel to add to our page on TripAdvisor! Thank you for being our guest and for letting us know that our Hampton by Hilton met with all of the high standards you've come to expect from our brand. We were happy to be...

Reviewed 1 week ago

Hampton Inn is my family's hotel brand of choice when on the road for business (and some pleasure). This is a lovely Hampton Inn with very friendly service. The town of Hendersonville is a fun place to visit at the foot of the North Carolina mountains. The hotel is right off of the highway -- a little hidden from the...

Review collected in partnership with Hampton
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Helpful?
Thank Elizabeth P
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear Elizabeth P., Thank you for being so loyal to the Hampton by Hilton brand, whether you're traveling for business or pleasure. We certainly appreciated the opportunity to be the ones to welcome you to Hendersonville, NC during your recent trip here and it sounds as if you had a wonderful time exploring our local area. Thanks for taking the...

Birmingham, Alabama
Reviewed 1 week ago via mobile

Overall visit was overshadowed by poor housekeeping. A pair of dirty socks, not belonging to my family, was found in the bed sheets the night of our arrival, which means the sheets were not changed from the previous guest. This shows an extreme lack of customer service and disregard for the guests. I will not stay at this hotel again.

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Helpful?
1Thank Renae12312
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear Renae12312, Please allow me to apologize for the fact that there was a failure by our laundry and housekeeping team to identify the extra items that were washed with the linens that were used in your guest room. I do promise you that the sheets were changed; it is a rare occurrence, but sometimes things left by previous guests...

Kentucky
Reviewed 2 weeks ago

This is a location we have stayed before. That we chose it again says that we liked it. My wife likes clean. This Hampton Inn met her standards. It is also nicely located both away from noise and bustle and yet close to places to eat. The breakfast and breakfast area were also nice. We recommend it.

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Helpful?
1Thank hnoii
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear hnoii, Thanks to you and your wife for being loyal guests of our Hampton by Hilton hotel! We've enjoyed having the opportunity to welcome you on multiple occasions to the Hendersonville, NC area and we very much appreciate the 5-star review you've left for us here on TripAdvisor. It's always exciting to hear that we've consistently met with a...

Fletcher, North Carolina
Reviewed 2 weeks ago

This hotel needs training on customer service, from front desk to housekeeping. I am not expecting five star, just good common customer service. When greeted at the front desk by a person that appears angry at your arrival to being woke up by housekeeping staff after a long night it was not worth the stay. I have stayed a many...

Review collected in partnership with Hampton
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Helpful?
1Thank sam a
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear Sam A., I was deeply sorry to receive your internal property survey and this TripAdvisor review regarding the things that did not go well during your recent visit here. I emailed you with my apologies and I'd like to offer them via this forum, as well. If you would like to discuss your experience in any further detail, please...

Atlanta, Georgia
Reviewed 2 weeks ago

Typical comfort stay at the Hampton! Hotel was clean, well lighted, and efficient. The only misfire on this stay was the inadequate maintenance of the breakfast bar. The lobby and eating area was a mess and the bar was not adequately stocked with stuff out and people waiting for more. Other than that great place to stay for our ventures...

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Helpful?
1Thank mariethecat
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear mariethecat, We are very glad to hear that most of your stay at our hotel was completely satisfactory. Our team members will be glad to know that you found our property to be clean and comfortable. I am sorry to hear that your experience at our hotel's breakfast bar was not a pleasant one, though, and I apologize for...

Braselton, Georgia
Reviewed 3 weeks ago

After an initial 10 minute wait I was helped, unfortunately the room I wanted was not ready, so I had to wait another 20 minutes. Upon receiving my key, I went upstairs and the housekeeper was still working on the room, she indicated the smell in the room was not suitable. I went back downstairs and had to wait another...

Review collected in partnership with Hampton
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Helpful?
2Thank mario_sanon
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear mario_sanon, I hope that you received the private email that I sent to you, with my sincere apologies regarding the situations that you faced at our hotel. I was very sorry to learn of the troubles you experienced here. If you'd like to speak directly about any of these issues, please feel free to reach out to me at...

JAcksonville, United States
Reviewed 3 weeks ago

I always try and stay at this Hampton Inn when I come to visit. The staff are always friendly and helpful. On a previous visit, the blin window blind ws broken and it was replaced almost immediately. I really enjoy seeing the same staff members at the breakfast. ALways a pleasant experience.

Review collected in partnership with Hampton
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Helpful?
1Thank Barbara C
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear Barbara C., We've so enjoyed being able to get to know you during your visits to our Hampton by Hilton hotel. We love being the ones to welcome you to the Hendersonville, NC area and we sincerely appreciate all of the compliments and the 5-star rating that you've left for our property here on TripAdvisor. Thank you for letting...

San Diego
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights while visiting local attractions--Historic Hendersonville, Biltmore Estate and Cherokee. The first night rooms were still being cleaned at 5 pm--maid said they were short of staff. Vending machines on both the 2nd and 3rd floors were not working. Second morning they ran out of various breakfast items, and sausage was barely edible. On the third...

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Helpful?
1Thank ExoticExplorer
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review

Dear ExoticExplorer, I am glad to hear that you enjoyed your visit to the greater Hendersonville / Asheville area so much! Thank you for choosing to make a getaway trip here, and for allowing our Hampton to host you. I appreciate all of the feedback you've left for us in this TripAdvisor review, and I'd like to offer my apologies...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Hampton Inn Hendersonville, less than half an hour from the Blue Ridge Mountains and the legendary Biltmore Estate in the heart of western North Carolina. Whether you’re planning a night at Flat Rock Playhouse or dropping off the kids at a Western Carolina summer overnight camp, enjoy the comforts of home in our Hendersonville hotel. Explore historic downtown Hendersonville, listed on the National Historic Registry. Browse antique stores and boutiques or try a variety of cuisine in one of our charming restaurants.Visit the Biltmore Estate, the country’s largest private home built by George Washington Vanderbilt II during the Gilded Age. Wander through the 250 rooms and extensive gardens. Experience the North Carolina outdoors with a hike in the DuPont State Forest in the Little River Valley. Take a scenic drive along the Blue Ridge Parkway or enjoy the views at Chimney Rock State Park and Lake Lure. The Hendersonville area is a mecca for golfers.After a busy day exploring western North Carolina, unwind in one of our spacious guest rooms or suites. Choose a guest room with a king-, queen- or two queen-sized beds. King study guest rooms include an additional sleeper sofa. If you’re traveling with the family or would like extra space, reserve a king bed suite. Stay connected with free high-speed internet access. Our guest rooms and suites provide the comforts of home with 32-inch LCD TVs, mini-fridges, microwaves, and coffeemakers. ... more   less 

Additional Information about Hampton Inn Hendersonville

Address: 155 Sugarloaf Rd, Hendersonville, NC 28792-9326
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Price Range: $143 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Hendersonville 2.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your Hampton Inn Hendersonville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Hendersonville Hotel Hendersonville
Hendersonville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Hendersonville staff and other travellers.
5 questions
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Questions? Get answers from Hampton Inn Hendersonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not notice much difference in rooms, though all our stays were 4th floor.”
 of 5 bubbles hnoii, 5 Jan 2017 | Read review
“All look acceptable.”
 of 5 bubbles alvis-f, 9 Oct 2016 | Read review
“Ask for one not near the elevator and not over the front entrance.”
 of 5 bubbles 801bobc, 25 Aug 2016 | Read review
“Inspect the room and the shower before unpacking.”
 of 5 bubbles underhiswingz, 15 Jul 2016 | Read review
“Ask for one away from the elevator- walls are thin.”
 of 5 bubbles RebeccaBama, 13 Jul 2016 | Read review
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