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Comfort Inn

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Traveller (16)
Room & Suite (7)
Pool & Beach (3)
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Overview
  • Excellent54%
  • Very good21%
  • Average11%
  • Poor7%
  • Terrible7%
Travellers talk about
“indoor pool”(22 reviews)
“front desk”(38 reviews)
“room was clean”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)
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237 results
Traveller rating
122
52
28
17
18
Traveller type
Time of year
LanguageEnglish
122
52
28
17
18
Show reviews that mention
All reviewsindoor poolfront deskroom was cleanthree nightswould stay here againshort driveking bedstaff was very friendly and helpfulup to datecontinental breakfastappalachian trailnice staydebbienccerealratesmotel
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1 - 5 of 237 reviews
Reviewed 2 weeks ago via mobile

Stayed three nights. Great location for our purposes. Room was clean, staff was friendly when checking in. For some reason our rooms never got cleaned, but towels were taken away each day! Called the front desk the first evening to ask what happened and got...More

Thank EBandGJ
Reviewed 3 weeks ago

Very nice, clean, and friendly facility for short stay. Food for breakfast was excellent and hot.. Desk helpful and friendly with prompt reactions to needs and questions. Recommended very good restaurants narea.More

Review collected in partnership with this hotel
Thank Clyde G
Response from GMNC373, Guest Relations Manager at Comfort InnResponded 3 weeks ago

Mr G, We appreciate your business here at Comfort Inn in Franklin NC, I am glad to hear your comments on our breakfast, front desk staff, For a small mountain town we are lucky to have such a variety of restaurants, We hope to see...More

Reviewed 3 weeks ago

We were hikers on the Appalachian Trail and it started raining buckets with forecast of 2 more days like this. We decided to stay at the Comfort Inn for 2 nights. The staff was unbelievable courteous even though we were drenched and muddy. The rooms...More

Thank blacksnaster
Response from GMNC373, Guest Relations Manager at Comfort InnResponded 3 weeks ago

Dear Valued guest, We appreciate your time taken to come to TA and leave us a review, I appreciate your review of our hotel, I am excited to hear about your great stay with us, I will let the front desk and breakfast staff know...More

Reviewed 14 May 2018 via mobile

Would definitely strongly recommend this hotel. The entire staff was extremely friendly and eager to help us. We were attending a wedding and would be arriving before their normal check in time and they eagarly accommodated our needs! Ashton at the front desk was extremely...More

Thank bc4you2
Response from GMNC373, Guest Relations Manager at Comfort InnResponded 3 weeks ago

Thank you for your kind words, Here at Comfort Inn Franklin NC we really strive for customer satisfaction, We appreciate your honest comments, we have assembled a great team from management to desk staff to breakfast host to housekeepers. Next time in Franklin please stay...More

Reviewed 19 March 2018

The room was clean and comfortable and the breakfast was good. We were visiting friends who live in the area and its location was great for exploring the area around Franklin. The staff were friendly and accommodating. We would definitely stay here again.

Thank Snowbirds307
Response from GMNC373, Guest Relations Manager at Comfort InnResponded 3 weeks ago

Thank you for choosing our hotel while traveling through the mountains, We are excited about your positive review and will tell all departments about your praise, until next time we hope to see you again Thanks Management

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Breakfast included
Self-Serve Laundry
Breakfast Available
Laundry Service
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 95 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 95 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (16)
Room & Suite (7)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sandra S
28 March 2017|
Answer
Response from Loopylue | Reviewed this property |
Not sure but I think some do and some don't. I saw signs saying no dogs and I remember one saying small dogs allowed with separate deposit. Best to call each location I heard dogs at two locations.
0
Votes
Sandra S
28 March 2017|
Answer
Response from Sandra S |
do you allow dogs?
0
Votes
LESLIE O
21 March 2016|
Answer
Response from GMNC373 | Property representative |
we have 4 dog friendly rooms which must be booked with hotel directly these are 4 dedicated rooms, we are proud to say that are 4 pet rooms are equal to all other rooms. all of our rooms are brand new, as well as our 4 dog... More
0
Votes
Room Tips
"Our rooms were on the 3rd floor and were excellent."
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"Higher floors may have better views, as we stayed on the second floor and had a clear view of the parking lot."
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"We were there due to a hospital procedure it is very close to the hospital."
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"Hotel away from highway, no noise."
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